Leadership Flashcards

1
Q

What is the difference between a supervisor and a leader?

A

A supervisor is a position you are given. A leader is more about the personality traits you possess.

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2
Q

What is leadership?

A

Leadership is inspiring and guiding others to work according to a plan.
Leaders act in a way that encourages others to willingly follow their orders and examples

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3
Q

What are 7 traits of Leaders?

A
  1. Strong desire to succeed
  2. Education
  3. Good Judgement
  4. Empathy
  5. Self-Confidence
  6. Creativity and Drive
  7. Enthusiasm and Optimism
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4
Q

How can you aquire leadership traits?

A
  1. Take good care of your body and mind
  2. Think before you speak
  3. Consider the feelings of those who work for you
  4. Set goals
  5. Be positive not negative
  6. Make your employees feel important
  7. Keep cool even under pressure
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5
Q

What 2 types of power might leaders have?

A

Personal Power

Power from your position

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6
Q

What is personal power and where does it come from?

A

Personal power is the ability to get people to act because they want to not because they have to becuase you have gained their respect and admire your skills, knowledge and ability. This power comes from your co-workers and employees

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7
Q

What is positional power and where does it come from?

A

Positional Power is the ability to get people to act because of the position you hold because they recognize your ability to promote or demote and acknowledge your connections that could benefit them.

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8
Q

What are the 4 types of leadership styles?

A
  1. Autocratic - “Do it my way”
  2. Bureaucratic - “By the book”
  3. Laissez-Faire - “Hands off”
  4. Democratic - “Let’s vote on it!”
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9
Q

When should Autocratic leadership be used?

A

~ durning training
~ employees respond to nothing else
~ your power is challenged

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10
Q

When should Autocratic leadership not be used?

A

~employees expect to be heard
~ employees will become resentful, fearful or tense
~ employees start to depend on you for decision making
~ employee moral is low

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11
Q

When should Bureaucratic leadership be used?

A

~ employees are working with dangerous equipment
~ employees are performing routine tasks
~ you want employees to maintain certain standards
~ Safety is a critical concern

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12
Q

When should Bureaucratic leadership not be used?

A

~ this style results in hard to break habits that are no longer effective
~ employees lose interest in their work
~ supervisors turns into a police officer not a leader
~ workers will only do what is expected of them and nothing more

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13
Q

When should Lassez-Faire leadership be used?

A

~ employees are highly skilled, experinenced and educated
~ employees take pride in their work and do it successfully on their own
~ you are using outside experts

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14
Q

When should Lassez-Faire leadership not be used?

A

~ your employees feel insecure because you are hardly available
~ you are unable to provide regular feedback
~ you are unable to thank your employees often
~ you don’t understand your responsibilities and hope your employees will cover for you
~ you are disconnected from your employees

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15
Q

When should Democratic leadership be used?

A

~ you want to keep your employees informed about matter that affect them
~ you want employees the share in the decision making and problem solving process
~ employees are highly skilled and experieced
~ you want to provide opportunities for personal growth and job satisfation in your employees
~ you want to encourage team building and participation

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16
Q

When should Democratic leadership not be used?

A
~ time is a factor
~ its easier or more cost effective for you to make the decision 
~ you can't afford mistakes
~ you feel threatened by it
~ employee safety is a critical concern
17
Q

What 3 factors impact the type of leadership style used?

A
  1. Your personal background
  2. The employee being supervised
  3. The traditions, values, and philosophy of the company
18
Q

What are 5 characteristics of Assertive leaders?

A

They…

  1. Are better leaders
  2. Handle criticism effectively
  3. Know how to delegate
  4. Gain respect
  5. Sell their ideas to their bosses and employees
19
Q

What are 3 characteristics of Passive leaders?

A

They…

  1. Have no self-respect
  2. Think only about others
  3. Don’t state what they want clearly
  4. Let others make decisions
  5. Avoid displaying their true feelings
  6. Focus on the negative
20
Q

What are 3 characteristics of Aggressive leaders?

A

They…

  1. Have little self-respect
  2. Are demanding
  3. Don’t care
  4. Discourage open discussion
  5. Focus on the negative
  6. Are insecure
  7. Blame others
  8. Use threats and punishment
21
Q

Describe 3 tips to becoming more assertive.

A
  1. Focus on your goals
  2. Be confident
  3. Invite creative thinking
  4. Give both praise and criticism
  5. Listen carefully to employee concerns
  6. Be positive