Effective Training Skills

Question 1

What is the trainer’s role?

Answer 1

1. Create an environment conducive to learning
2. Use examples when teaching
3. Keep participants focused on the skill
4. Reinforce active participation
5. Facilitate transfer of skills to on the job use

Question 2

What 5 trainer behaviours increase the motivation to learn?

Answer 2

1. Maintaining the self-esteem of the participants
2. Focusing on behaviour, not personality or attitude
3. Using positive reinforcement
4. Setting goals and follow-up dates and maintaining communication
5. Actively listening to understand

Question 3

How does training develop employees?

Answer 3

1. Makes them aware of operational standards
2. Enhances existing skills, therefore enhancing self-esteem
3. Increases the flexibility of each employee
4. Increases job satisfaction

Question 4

What does SMART stand for in relation to goal setting?

Answer 4

S - Specific
M - Measurable
A - Achievable
R - Realistic
T - Timely

Question 5

What are the 6 steps to approach training with?

Answer 5

Preparation
Introduction
Explain
Demonstrate
Try-Out
Follow-Up
Bonus: Acknowledge success!