Labour Relations Flashcards

1
Q

Industrial Relations

A

all employment issues and relationships that govern the workplace (ie employment contracts, conflict mgmt)

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2
Q

Employee Relations

A

the direct employer-employee relationship

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3
Q

Labour Relations

A

the relationship between a union or professional association representing the employees and their employer

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4
Q

Difference Between Dismissal of Non Union vs Union

A

Non Union dismissed without cause can lead to action under ESA or adjudication, resulting in best outcome of reasonable notice and/or money in lieu

Union dismissed without cause can seek redress, grievance/arbitration, substantial protection against arbitrary dismissal and bump others with less seniority

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5
Q

Employment Standards Act (ESA)

A

sets out the minimum standards for employment, with specific provisions such as minimum wage, hours of work and overtime, vacation and paid holidays, pregnancy/parental leave and or notice of termination

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6
Q

Ministry of Labour (MOL)

A

administers the ESA and its regulations, provides info and education to employers, investigates possible violations and resolves complaints

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7
Q

Human Rights Code (HRC)

A

prohibits actions that discriminate against people based on a protected ground in a protected social area

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8
Q

Protected Grounds in the HRC

A

age, colour, race, ethnic origin, family or marital status, gener identity, gender expression, sex or sexual orientation

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9
Q

Bona Fide Occupational Requirement (BFOR)

A

allows employers to legally discriminate

ie. physical strength for fire fighter, vision for pilot

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10
Q

Pay Equity

A

to try to close the part of the wage gap that results from gender discrimination in employer pay practices

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11
Q

Employment Equity Act

A

to ensure equitable participation in the labour force for four “designated” groups of people that are considered under-represented and therefore disadvantaged

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12
Q

Designated Groups in the Employment Equity Act

A

women, aboriginal peoples, persons with disabilities, members of visible minorities

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13
Q

Why Unionize?

A

collective voice, economic needs, dissatisfaction with management, social and leadership needs, politics or ideology

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14
Q

Responses to Unionization

A

Union Acceptance - accepts that they will be unionized
Union Resistance - active opposition
Union Substitution - eliminating employee desire by providing superior employment conditions
Union Removal - union busting leading to decertification

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15
Q

Certification Process

A
1 - contact between employee and union rep
2 - organize meeting
3 - formulate inhouse committee
4 - apply to Labour Relations Board
5 - recognition or employee vote
6 - contract negotiations
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16
Q

Collective Bargaining Definition

A

process where a union and an employer negotiate either a first collective agreement or the renewal of a previous collective agreement

normally look at wages, working conditions, grievance procedures, fringe benefits

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17
Q

Negotiation Process

A

once union has been certified, give employer written notice of desire to bargain.

union-management negotiations address a broad range of issues, and are statutorily regulated. they are conducted by reps of the parties who have final approval. the union-management relationships are long term

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18
Q

Different Collective Bargaining Styles

A

Distributive bargaining or positional bargaining

interest-based, integrative or mutual gains bargaining

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19
Q

Distributive Bargaining or Positional Bargaining

A

focuses’ on one’s position, compete over distribution of fixed resources, both strive for maximum personal gain, results in win/lose outcomes

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20
Q

Interest-Based, Integrative or Mutual Gains Bargaining

A

focus on each others interests, results in win/win outcomes, resolve issues through joint committee structure

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21
Q

Bargaining Influences

A

Attitudinal structuring, emergent relationship, intra-organizational bargaining, bargaining zone

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22
Q

Attitudinal Structuring

A

processes and interactions that lead to the attitudes one party has about the other. this process identifies mutual interest, distributive, and hybrid issues and negotate/deal with them separately, building trust and mutual respect between parties.

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23
Q

The Emergent Relationship

A

Conflict -> Aggression -> Accommodation ->Cooperation -> Collusion

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24
Q

Intra-Organizational Bargaining

A

bargaining spokespersons have to respond to two demands - those from across the table and those from their organization

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25
The Bargaining Zone
the area/range in which the agreement is satisfactory to both parties - essentially the overlap area between walk away positions.
26
Collective Agreement Definition
written contract of employment covering a group of individuals represented by a trade union. it contains provisions that govern the terms and conditions of the employment relationship. (rights, privileges, duties of employer)
27
Four Collective Agreement Provisions
1 - rights and obligations of parties (purpose, definition, mgmt rights) 2 - conditions of employment (wages, hours, vacation) 3 - general work (layoff, transfers) 4 - work environment (discipline procedures, health and safety)
28
Management Rights
employers right to run the org as it was before unionization, except for changes triggered by the CA
29
Different Unionized Workplaces
Closed Shop, Open Shop, Union Shop, Agency Shop, Rand Formula
30
Closed Shop
employers required to hire and employ only members of a particular union
31
Open Shop
union membership is not a condition of employment
32
Union Shop
employer can hire employees who are not union members, but each employee in the bargaining unit must join the union
33
Agency Shop
all employees in the bargaining unit are required to pay union dues or equivalent amount, whether or not they choose to be in the union
34
Rand Formula
union dues are withheld from the pay of an employee, whether or not they belong to the union
35
Union Density
percentage of workers in a labour force who are union members
36
Yellow Dog Contract
former practice of requiring employees to sign a contract indicating they would not join a union *this is illegal today*
37
Whipsaw
union negotiating tactic that plays one employer off against another
38
Job Control
CA clause that limits job assignment freedom
39
Estoppel
when a clause in the CA is not upheld, can be claimed that the party it advantages has given up their right to that clause
40
Bumping
ability of a displaced worker to "bump" another worker with lower seniority from their job
41
Strike
legal work stoppage by employees
42
Wildcat Strike
an illegal work stoppage
43
Work to Rule
form of a strike resulting in reduction of productivity
44
Essential Service Agreement
restricts the ability to strike for workers whose absence may significantly impact public interest (ie. fire fighters)
45
Lock Out
legal work stoppage by the employer
46
Different Union Representatives
Business Agent, shop/union steward, chief steward
47
Business Agent
employed by union to represent their affairs, negotiate agreements and handle grievances
48
Shop/Union Steward
employed by the org and elected by their peers to be on site representation
49
Chief Steward
employers most senior shop steward
50
Grievance Definition
defined within the CA but is usually an alleged violation of the CA and claims for redress of any damages, provides opportunity to resolve dispute without work stoppage
51
Grievance Categories
Application grievance, Interpretation grievance
52
Application Grievance
parties agree on the meaning of the clause but not on its application
53
Interpretation Grievance
parties do not agree on the meaning of the clause
54
Types of Grievances
individual, group or policy
55
Individual Grievance
applies to one person
56
Group Grievance
of emoloyees that file the same grievance together
57
Policy Grievance
impacts the interpretation of a clause to the point it could impact everyone
58
Steps in the Grievance Process
1 - Present in writing to mgmt 2 - Present to more senior mgmt 3 - Present to more senior mgmt and union reps 4 - Scheduled for arbitration
59
Alternative Dispute Resolution
involves use of a third party to resolve complaints efficiently and avoid litigation includes arbitration, mediation, conciliation, negotiation, ombudsperson
60
Rights Arbitration
when arbitration is used to settle a grievance
61
Arbitration
arbitrator performs similar to a judge or court by making a binding decision to resolve the dispute between parties - decision is legally binding
62
Mediation
active participation of a third party (arbitrator) who finds points of agreement on both sides to have a fair result, however is NOT legally binding