Labor Arbitration Flashcards

1
Q

In 1957, the Lincoln Mills Decision brought further classification to the section of the __________ Act stating that the United States district court has jurisdiction over the parties involved in violation of contract between an employer and labor union.

A

Taft-Hartley

Explanation:

In the Lincoln Mills decision, the Supreme Court stated that an aggrieved party could bring suit against a party for refusing to arbitrate a labor dispute. While the exact role of the courts was not made clear, the ruling meant that arbitration could be subjected to judicial review.

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2
Q

The role of the arbitrator in interpreting terms of the labor agreement and appropriacy for arbitration was given further strength by the Supreme Courts through the ___________s’ Trilogy Decisions of 1960.

A

Steelworker

Explanation:

The judgment of three cases of the United Steelworkers of America against respective employers enhanced the authority of the arbitrator with respect to labor relations.

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3
Q

In the case of the United Steelworkers of America v American Manufacturing Company, the union requested arbitration of a case in which an employee was awarded a permanent 25% _____________ despite being cleared fit for work only 2 weeks following this decision.

A

Disability pay

Explanation:

In this case, the management maintained that the employee was not fit for work and that this was not disputable under the labor agreement. The Supreme Court overturned the lower court’s decision to uphold management’s position and arbitration was allowed.

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4
Q

The __________ Wheel and Car Corporation were taken to court by the United Steelworkers of America due to management’s dismissal of a group of employees who walked off the job in protest of the discharge of a fellow employee.

A

Enterprise

Explanation:

Management of the company had originally refused arbitration but the district court intervened and the ruling was in favor of the employees, who were subsequently reinstated with back pay.

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5
Q

The National Labor Relations Board ________ policy states that they will hand over a grievance to arbitration only if the grievance in question does not involve question of interference with the employee’s rights under section 7.

A

Deferral

Explanation:

This policy was raised in support of the NLRA stating that the board is to ensure that no one undertakes unfair labor practices affecting commerce, and that this power shall not be affected by any other means of adjustment or prevention.

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6
Q

The NLRB policy on arbitration was largely founded in the Spielberg Manufacturing Company case, in which the board supported arbitration that ______ the reemployment to a group of employees considered guilty of strike misconduct.

A

Denied

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7
Q

The __________________ Company case of 1955 established the NLRB’s policy on arbitration. In the case, the NLRB honored an arbitration award that denied reinstatement to employees guilty of strike misconduct. Guidelines following this decision declared that the proceedings be fair and regular and that all parties must agree to be bound by the arbitration award.

A

Spielberg Manufacturing

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8
Q

In the _______ case of 1971, the NLRB examiner stated that the company had been guilty of unfair labor practice through the implementation of unilateral wage and working conditions changes.

A

Collyer

Explanation:

In this case, the company insisted the arbitrators were able to resolve the issues rather than the NLRB. In the end, the employee was forced to use the arbitration process prior to referral to the NLRB.

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9
Q

The likelihood of the NLRB deferring a case to arbitration decisions was increased through the ____ Corporation decision, which stated that unfair labor practices do not have to be considered in the arbitration hearing.

A

Olin

Explanation:

The Olin Corporation decision established guidelines that made it more likely that the NLRB would defer to arbitration decisions. The Olin decision stated that unfair labor practices do not have to be considered in the arbitration hearing. Instead, the arbitrator’s decision will be deferred to as long as the facts of the unfair labor practice and the facts relevant to resolving the unfair labor practice were presented to the arbitrator

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10
Q

The _____ decision proved controversial when the arbitrator allowed for the grievant to be reinstated after the employers had outlined his actions to be contrary to public policy.

A

Misco

Explanation:

In this case, it was noted that a court cannot enforce a collective bargaining agreement that is contrary to public policy. However, the policy must be well defined and dominant and ascertained by reference to the laws and not from general considerations of supposed public interest. As a result of these considerations, the courts upheld the arbitrator’s decision.

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11
Q

In the _________ v Gardner-Denver Company case of 1974, a discharged employee claimed unfair dismissal on the basis of racial discrimination. The Supreme Court determined that the arbitrator’s focus should be labor agreement interpretation and not civil rights laws.

A

Alexander

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12
Q

The Equal Employment Opportunity Act was passed in ____. This raised the question of how the courts and the Equal Employment Opportunity Commission would regard the decisions of arbitrators. The main question was whether an employee should turn to arbitration or the EEOC to have grievances dealt with. The case found that the arbitrator should be focused on labor agreement interpretation and not civil rights law. This suggested that individuals could first attempt arbitration and then judicial procedures if their concerns were not resolved.

A

1972

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13
Q

With Albermarle Paper Co. v. Moody, the Supreme Court ruled that the reliability of employment tests must fall within the ____ guidelines.

A

EEOC ( Equal Employment Opportunity Commision)

Explanation:

This Supreme Court ruling also set standards for back pay awards granted for discrimination, as protected by Title VII of the Civil Rights Act.

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14
Q

Companies have more recently had to include issues of _______________ into the organizing, collective bargaining, and contract administration issues. These cases have been on the rise largely due to the increasing numbers of women working in male dominant fields.

A

sexual harassment

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15
Q

_________________ has been recognized as a form of discrimination and is defined as unwelcome sexual advances, requests for sexual favors, and other verbal or physical conduct of a sexual nature. Issues of sexual harassment have increasingly become components considered during organizing, collective bargaining, and contract administration.

A

Sexual harassment

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16
Q

Employer promulgated arbitration was enhanced during the Gilmer v Interstate Johnson Lane Corp decision, when the employee had signed the application agreeing to use ___________ in dispute resolution and was therefore refused an age discrimination complaint in the courts.

A

Arbitration

Explanation:

Upon being dismissed, the employee filed suit for unfair dismissal with the courts. The employee’s case was rejected on the grounds of prior agreement to accept employer arbitration.

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17
Q

In ______________________, an employee sought litigation for discrimination in violation of the Americans with Disabilities Act. The court found that despite the employee’s employment contract requiring arbitration, this was not enforceable and the employee was not obligated to pursue the matter through arbitration rather than by pursuing litigation through the courts.

A

Wright v Universal Maritime Service Corp

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18
Q

The ____________ Store v Adams case of 2001 reinforced the use of employment agreements requiring that discrimination claims be submitted for arbitration instead of being filed in court.

A

Circuit City

Explanation:

Circuit City Store v Adams case of 2001 found that the Federal Arbitration Act preempts state law, including state laws that may reduce the requirement for arbitration. The case reinforced the use of employment contracts requiring mandatory arbitration of discrimination claims.

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19
Q

The _____________________ Service maintains a roster of private practitioners from which it selects a panel. People with a Conflict of interest such as union organizers are not included on the lists.

A

Federal Mediation and Conciliation

Explanation:

The FMCS provides services of mediation to unions and management during collective bargaining and also helps with the selection process of arbitrators. It keeps a roster of private practitioners, from which a panel of arbitrators can be selected.

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20
Q

Some contracts state that the involved parties must use the services of the American Arbitration Association for unresolved grievances. This group acts to __________ matters between the parties and the arbitrator.

A

Administer

Explanation:

The AAA does not employ the arbitrators themselves but rather sees to the fair administration of articles between the conflicting parties. Upon request, the AAA will supply a list or panel of potential arbitrators that will be reduced to just one person. Unless either party disagrees, this person will act as the arbitrator. Otherwise, the process is repeated.

21
Q

State and local agencies are responsible for the enforcement and administration of laws and ordinances regarding ____________ topics.

A

Labor Relations

Explanation:
There are a number of different agencies, both state and local, that are involved in the enforcement of state laws and local ordinances.

22
Q

Around ____ of the labor agreements provide for a permanent arbitrator to resolve disputes. This usually occurs in big companies or where a long term bargaining relationship exists.

A

10%

Explanation:

This type of selection is beneficial to both groups, as the nominated arbitrator will develop a sound knowledge of the complex terms of the labor agreements and industrial operations of that company.

23
Q

The majority of labor agreements indicate that an ______ arbitrator be selected to hear only one case or a small set of cases. This type of arbitration may prove more cost effective for smaller companies or those suffering few grievances.

A

Ad hoc

Explanation:

This type of arbitration is done more on a case by case basis, and the appointment expires once the award has been rendered. This offers flexibility to both parties, as permanent arbitrators cannot have their appointment discontinued unless both parties are in agreement.

24
Q

Prior to an arbitration hearing, the parties have the optional choice of submitting _______________, which outline the issues and positions of the parties.

A

prehearing briefs

Explanation:

Prehearing briefs are optional components of an arbitration hearing. Some arbitrators take the opportunity to familiarize themselves with the facts of the case, while others prefer to enter the hearing without bias. One benefit of the prehearing briefs is that they help to save time during the hearing.

25
Q

The ___________ hearing is scheduled on a date suitable to both parties and the arbitrator and may take anywhere from half an hour up to ten hours.

A

Arbitration

26
Q

The ________________ is the process by which the union and management are each given the opportunity to present their respective cases to the arbitrator. This can take from half an hour up to ten hours.

A

arbitration hearing

27
Q

Typically, the _________ issue to be settled through the arbitration process is stated quite simply in the form of a one sentence question to which the arbitrator will respond.

A

Grievance

28
Q

The grievance issue, also known as the __________________, is the central topic of the arbitration on which a decision must be formed.

A

submission agreement

29
Q

A significant difference between an arbitration proceeding and a ________ proceeding is that the testimony of a witness is not taken under oath and transcripts are also not taken.

A

Judicial

Explanation:

Although similarities arise between the two, the differences between arbitration and judicial proceedings are quite significant. The arbitrators do not generally have the power to subpoena witnesses, testimony is not taken under oath, and transcripts are not taken.

30
Q

In the arbitration process, there is a reliance on the common law of the ____ principles in dispute resolution since the main responsibility of the arbitrator is to arrive at a decision with which both parties will be satisfied.

A

Shop

Explanation:

The decision of the arbitrator, unlike that of the lower courts, is not subject to appeal. Also, the decision will have a significant effect on management-union relationships, which would be of little interest to a court judge.

31
Q

A further distinction between the court process and that of arbitration is that arbitrators are usually more lenient in the types of evidence they permit during the hearing. They are also accepting of ____ submissions during the hearings in light of the uniqueness of the cases they are seeking solutions for.

A

Late

Explanation:

Arbitrators will often allow a broader scope of evidence during the trials. They also generally allow the parties full opportunities to tell it like it is.

32
Q

In the judicial system, the offer of a settlement may be viewed as an admission of guilt by that party. However, an arbitrator would reject this notion stating that the parties should be attempting to _______ disputes internally prior to going to arbitration.

A

Resolve

Explanation:

Unlike the courts, a settlement between parties would be viewed as an attempt to compromise and not an admission of guilt.

33
Q

The decisions reached by arbitration are not defined by a set of __________. It is considered a flexible procedure that is tailored to the needs of the particular relationship.

A

Principles

Explanation:

Because the arbitration of each case is dependent upon the facts presented and the parties involved, there is no definitive process that can be outlined; however, a broad set of guidelines have been accepted.

34
Q

The _____ evidence rule states in its classic form that evidence, oral or otherwise, cannot be submitted with the purpose of altering or contradicting the written language as recorded in the labor agreement.

A

Parol

Explanation:

The ideals behind this ruling are that the provisions in the labor agreement represent the collectively bargained rights of the union and management and therefore should be upheld throughout the arbitration process.

35
Q

What the union and management had in mind when they either negotiated the labor agreement or engaged in the action causing the particular grievance is referred to as the ______ of the parties.

A

Intent

Explanation:

The intent of the parties is completely subjective and the arbitrator would consider the observable behavior of the intent to ascertain the reasonable conclusion to be reached.

36
Q

____________ discharge refers to the arbitrator’s recognition of a situation where the management may give the employee the opportunity to resign from a position to avoid the arbitration of dismissal.

A

Constructive

Explanation:

In this situation, the management is also acting to avoid the dismissal decision from being overturned during arbitration, but will pose the situation to be of utmost benefit to the employee being discharged.

37
Q

Past ________ is the process that refers directly to an identical action in the past that has been implemented for a period of time to the satisfaction of both the union and management.

A

Practice

Explanation:

This guideline is useful to arbitrators as it may help to demonstrate how the union and management wish to carry out the labor agreement. There is no definitive timeline setting how long or frequently an action is to be followed to be considered past practice.

38
Q

In an effort to gain supportive evidence for their case, either party may introduce previous awards that highlight decisions made under similar circumstances. Many arbitrators may ______ such submissions in their decisions.

A

ignore

Explanation:

Arbitrators may also apply these awards to demonstrate confounding or agreeable opinion on certain topics. Common law of the shop, however, usually overrides this intention due to the uniqueness of cases.

39
Q

The burden of _____ is an important consideration during arbitration proceedings. It is usually approached via evidence and witness testimony.

A

proof

40
Q

The burden of proof means that individuals making allegations need to prove the allegations. ____________ are generally proved by introducing evidence and by witness testimony.

A

Allegations

41
Q

Witness credibility refers to how a witness is perceived and how the arbitrator views the mental __________ of the witnesses.

A

Attitudes

42
Q

Witness ___________ is a significant consideration in arbitration and judicial hearings. If the witness appears rambling, disjointed, sneaky, unreasonable, or vengeful, the individuals hearing the case are likely to evaluate the witness negatively. This can lead to an outcome that reflects the view towards the witnesses instead of views of the facts of the case.

A

credibility

43
Q

Witness credibility can often be assessed based on __________ behaviors, such as tone of voice, volume of voice, lack of eye contact, or lack of clarity in answers.

A

subjective

44
Q

Subjective __________ often influence whether or not a witness is perceived as credible. A witness that speaks softly, speaks hesitantly, looks down, avoids eye contact, or gives long rambling answers can be viewed as lacking credibility.

A

behaviors

45
Q

After a witness gives testimony in a _______, they are then cross-examined by the other party.

A

Hearing

Explanation:

After a witness gives testimony, they are cross-examined by the opposite party. The cross examination will often attempt to invalidate the testimony. This can be achieved by showing that the witness is uncertain of the facts, by causing the witness to make inconsistent statements, or by showing that the witness has bias or some other self-serving purpose for giving their testimony.

46
Q

Management and unions typically select arbitrators based on certain key characteristics such as name ___________ and reputation for integrity.

A

Recognition

Explanation:

Studies have shown that management and unions select arbitrators based on key characteristics. Name recognition and reputation for integrity are two characteristics that studies have shown to be important.

47
Q

Studies have shown that _________ tend to prefer arbitrators with training in economics, presumably because it means they will be more aware of the financial needs of the business.

A

Employers

Explanation:

Other studies have shown that union officials and managers with a legal background generally prefer arbitrators with law degrees.

48
Q

In the interest of ethics, if an arbitrator does not have the competence to deal with the issues of a case, he or she is expected to ________ from the case.

A

Withdraw

Explanation:

The National Academy of Arbitrators, the Federal Mediation and Conciliation Service, and the American Arbitration Association have drawn up guidelines to help ensure ethics in arbitration. The guidelines include that an arbitrator should withdraw if they do not have the technical competence to deal with the issues. For example, if a case is based on incentive systems and the arbitrator has minimal experience with or knowledge of incentive systems, they would be expected to withdraw to allow a more qualified arbitrator to be appointed.

49
Q

Guidelines for the ethical conduct of arbitrators include that arbitrators must disclose any potential _________ of interest before the hearing.

A

Conflicts

Explanation:

The National Academy of Arbitrators, the Federal Mediation and Conciliation Service, and the American Arbitration Association have drawn up guidelines to help ensure ethics in arbitration. One of the guidelines is that arbitrators with a personal interest related to any of the parties must disclose any conflicts of interest prior to the hearing.