Collective Bargaining Part 1 Flashcards

1
Q

Collective __________ refers to when union and management officials undergo a process in which they attempt to maintain and improve their relationship by resolving conflicting issues cooperatively.

A

bargaining

Explanation:

Union and management officials undergo collective bargaining in order to resolve conflicting issues. They negotiate a labor agreement that applies to labor and management officials, as well as the employees involved in the bargaining unit.

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2
Q

___________ of a collective bargaining negotiating team are required to be able to keep their emotions and opinions in check.

A

Members

Explanation:

It is important for the negotiating team that a member is not liable to unintentionally reveal confidential information regarding the settlement to the opposition. Therefore, members need to be able to control their emotions and opinions.

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3
Q

Unions tend to select members for a negotiation team from a variety of operating ___________ in order to make sure that all members of the union are represented and that their issues will be considered.

A

departments

Explanation:

Both union and management officials will consider a member’s experience and background before placing them on the negotiation committee. While unions tend to make sure they have members from each department, management officials tend to ensure that they have a supervising manager on the committee.

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4
Q

Management often rely on several ________ to determine what a union may propose for bargaining. For example, they may examine a settlement recently negotiated between a competing company and the same union.

A

sources

Explanation:

It is essential for a company to review the bargaining situation in order for them to determine what a union may propose during negotiations. A company can then plan their response to a union’s demands.

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5
Q

A number of management negotiators try to _____ formulating proposals in an attempt to hide their demands and plans for the negotiations.

A

avoid

Explanation:

When management does formulate proposals, they usually focus the proposals around changing the contract language in order to reduce labor costs and also give themselves more diplomacy in operations.

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6
Q

When unions formulate a settlement agreement for one company, they then attempt to use this settlement when negotiating with related companies. This type of bargaining is known as _________ bargaining.

A

pattern

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7
Q

________ work groups refer to smaller groups of employees within an organization that have different preferences from other employees and thus request for unions to also represent their specific preferences during collective bargaining.

A

Informal

Explanation:

Informal work groups may include night shift workers or the company bowling team. They too have demands to make via the union but these demands tend to be unique to these groups. Therefore, it is necessary for the union to take these groups into account during negotiations.

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8
Q

When one company has a number of facilities and the management and union officials form one negotiating unit they undergo single ______________ bargaining.

A

employer-multiplant

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9
Q

Even if each of the company’s facilities has its own appropriate ___________ unit, together they still form just one negotiating unit and undergo single employer-multiplant bargaining.

A

bargaining

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10
Q

When a union, or unions, form one negotiating unit with ______ than one employer, the unions and employers undergo multi-employer bargaining.

A

more

Explanation:

Multi-employer bargaining most often occurs for industries such as trucking, construction, or newspaper. One negotiation unit may represent multiple employers.

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11
Q

___________ bargaining would be favorable to a union group as it gives them more bargaining power as strikes could effectively shut down an entire company rather than only a single facility.

A

Centralized

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12
Q

Centralized bargaining involves multiple facilities from the one company into one negotiation unit. Therefore, if the union organizes a strike, all facilities take part, which causes huge problems for a company. On the other hand, if each of the facilities has its own negotiation unit, they would not all take part in the strike, causing less trouble for the company.

A

combining

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13
Q

When the goals of one party conflict with those of the opposing party, they undergo distributive bargaining. This type of bargaining results in one party gaining something at the _______ of the other party.

A

expense

Explanation:

As distributive bargaining results in one party gaining something at the expense of the other, this process usually involves threats, bluffs, and secrecy as each party tries to maintain the upper hand.

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14
Q

When two parties try to overcome or solve a common problem, they undergo ___________ bargaining. Both parties benefit from solving the problem.

A

integrative

Explanation:

When parties undergo integrative bargaining in order to solve a mutual problem, the process tends to involve trust, opening sharing of information, and consideration of each party’s suggestions.

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15
Q

___________ structuring refers to activities aimed at establishing a desired relationship between two parties. This approach is based on changing beliefs and relationships, rather than solving specific issues.

A

Attitudinal

Explanation:

For example, attitudinal structuring may be used to make both parties more interested in developing a suitable compromise and less interested in gaining their own demands at the expense of the other party.

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16
Q

__________ bargaining is also known as mutual gain bargaining because the emphasis is on resolving a concern held by both parties.

A

Integrative

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17
Q

Integrative bargaining is also referred to as _________ bargaining because the parties have a common concern to resolve. Resolving this concern provides mutual benefits.

A

mutual gain

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18
Q

The bargaining ______ model is built on the idea that parties involved in a negotiation attempt to increase their ability to bargain by using strategies and tactics in a specialized manner.

A

power

Explanation:

This model is a framework designed to place in perspective the strategies and tactics employed by parties during negotiations. This model suggests that the arrangement of a party’s strategies and tactics is based on the party’s desire to increase their bargaining power.

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19
Q

The bargaining power model assumes that a party is more likely to agree with another party’s decisions if it costs them ____ to disagree.

A

more

Explanation:

As a party is more likely to agree when disagreeing costs the most, the opposing party will try to increase the cost of disagreeing, or will decrease the cost of agreeing. This is one assumption of the bargaining power model.

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20
Q

A bargaining ______ occurs when the union and associated employees withdraw from negotiations for the purpose of discussing issues amongst themselves.

A

caucus

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21
Q

A bargaining caucus involves the union and employees withdrawing _____________ from negotiations. This is done so that issues can be discussed within the group. The union and employees then return to negotiating once the issues are resolved. These issues may arise from disagreements between employees, uncertainty about how to proceed, or conflict that has arisen during negotiations.

A

temporarily

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22
Q

It is generally preferable for parties to negotiate several issues at once, rather than individual issues on a yes/no basis. Negotiating several issues at once is known as the ________ approach.

A

package

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23
Q

The package approach is preferable to negotiating issues ___________. It encourages discussion, while giving both parties the opportunity to be flexible and concede on some issues.

A

individually

24
Q

If a party agrees to concede a demand, they may do so on the basis that the other party also concedes a demand. This is known as ________ concessions.

A

matching

Explanation:

Matching concessions is a strategy that is used when negotiating agreements. It involves a party agreeing to concede an issue, but only on the basis that the other party also concedes an issue.

25
Q

Splitting the __________ is a bargaining tactic where the two parties agree to meet half-way.

A

difference

Explanation:

Both parties partially gain what they want, but also make a compromise so that the other party can also partially gain.

26
Q

______ image is at stake when a strike is proposed. It is important that the people external to a strike do not view the strike as irresponsible or heedless as this may have negative effects on the union, and may affect their bargaining position.

A

Public

27
Q

Public image refers to the _____________ of those who are not involved in the strike. If the public does not view the strike as favorable, the strike may end up having negative consequences for the union.

A

opinions and attitudes

28
Q

Strike ________ refers to the amount of money workers receive when they take part in a strike. This money may come from one of many sources depending on how the union operates.

A

benefits

Explanation:

When a worker decides to go on strike, the benefits they will receive may influence their decision. They need to determine whether the outcome of a strike plus strike benefits compensates for possible losses during a strike, such as regular income.

29
Q

One form of strike benefit is public aid. This refers to welfare that is supplied to those who require _________ assistance during a strike.

A

financial

Explanation:

Public aid differs between states. The requests to receive public aid, the source of public aid, and the amount of public aid may all differ substantially.

30
Q

Both management and the union are aware that during a strike, it is important to maintain _______ so that following the strike, the relationship between management and the union is not tainted by a lack of trust or antagonistic attitudes.

A

goodwill

31
Q

Goodwill refers to the ___________ within an organization. It is important to maintain goodwill between opposing parties to ensure that their future relationship is not destroyed or compromised as a result of a strike.

A

relationships

32
Q

Despite being part of the same negotiation team, members within the same team often have difficulty working together. To counteract this, teams may undergo ______________ bargaining in an attempt to reach a consensus within their own party.

A

intra-organizational

Explanation:

The negotiating teams of both management and a union may include members who do not get along with each other. For example, some may share different political viewpoints, while others may have different opinions in regards to the party’s policies. As a result, the team will need to work on reaching a consensus within the group in addition to negotiating with the opposing party.

33
Q

When negotiating a labor agreement, parties cannot bargain issues that are _______. For example, a whites only employment clause is not allowed to be negotiated, even if both parties agree to it.

A

illegal

Explanation:

Illegal issues are those that are not allowed in the workplace by law. These issues are not allowed to be negotiated in a labor agreement, even if both parties agree to include them.

34
Q

Issues that are required to be bargained within a labor agreement, such as wages, work conditions, and _________ procedures are known as mandatory issues. However, failure to agree on these issues does not relate to a bargaining violation.

A

grievance

Explanation:

Issues that are mandatory within a labor agreement negotiation must be discussed during the bargaining process. These issues normally involve wages, hours, and other employment conditions.

35
Q

Issues that one party may desire to bring up and negotiate, but do not necessarily have to be negotiated are known as _________ issues.

A

voluntary

36
Q

Voluntary issues can be brought up by one party but the other party is not obligated to partake in bargaining if they do not wish to. Such issues include industry promotion plans, ___________, and benefits for retired employees.

A

strike insurance

37
Q

When parties are negotiating a labor agreement, they are subject to laws from the NLRA. In particular, they are required to act in __________. This requires both parties to be sincere and honest while negotiating, and to also be reasonable in regards to bargaining and tactics.

A

good faith

38
Q

Good faith is hard to define and to enforce. It requires both parties to be in a state of mind in which they are _____________ of the other party such that negotiations are sincere and honest, and the act of negotiating is reasonable.

A

considerate

39
Q

When parties are negotiating, they are required to do so in good faith. However, this does not require them to agree or _______ to the proposal of the opposing party.

A

concede

Explanation:

While parties are not obligated to agree to each other’s proposals, they are required to act in good faith, that is, with sincerity and honesty. Both parties are subject to unfair labor practice laws. Therefore, if either party fails to live up to its obligations, they can be punished.

40
Q

Totality of _______ refers to the combination of a party’s actions that can constitute a violation of bargaining laws. While one incident alone may not be considered a bargaining violation, a combination of actions may.

A

conduct

Explanation:

In some cases, the NLRB may decide that a single action by a party is not enough to constitute a violation, while a combination of their actions may prove them guilty.

41
Q

An example of an activity that may not be considered a violation of good faith on its own, but may when considered as part of a party’s totality of conduct is _______ bargaining. This is when a party takes part in negotiations but is unreasonable in its approaches–for example, making unacceptable proposals.

A

surface

42
Q

_______ bargaining is a tactic that involves showing a willingness to negotiate by meeting and taking part in negotiations with the opposing party, but being unreasonable with negotiations. While this event coupled with other unfair practices may constitute a bargaining violation, on its own, it may not necessarily be considered a violation.

A

Surface

43
Q

____________ rights include organizing, arranging, and directing machinery, materials, and money of the company, but they do not extend to include rights over employees.

A

Managerial

44
Q

Managerial rights do not extend over employees. Although in the past managers tended to act as though they did have such rights, _________________ has led to this decreasing, in addition to employees starting to exercise their legal rights in regards to their relationship with management.

A

union involvement

45
Q

The degree to which conditions and relationships remain the same within a company when a new employer takes over predicts whether successor employer bargaining ___________ remain the same, or change.

A

obligations

46
Q

When a company changes hands, the bargaining representative that already exists within the company may remain the same. However, if the _________________ changes, this may cause the bargaining unit to change. This type of change can be stimulated by changes to such things as the company’s conditions, operations, employees, or location.

A

majority status

47
Q

Within the bargaining environment, there tends to be the following factors: respect and honesty, ___________, and rituals. The last of these factors relates to elements such as elaborate charts and tables that become redundant once negotiations begin.

A

rationality

Explanation:

The other factors of the bargaining environment are respect and honesty, and rationality. Respect and honesty do not necessarily refer to friendship or sociability between the two parties but rather having an appreciation for the competence and experience of one another, and maintaining truthfulness when supplying information. Rationality refers to a lack of emotional outbursts and random thinking.

48
Q

___________ refers to a lack of emotional outbursts and random thinking.

A

Rationality

49
Q

_____________ issues are often discussed during negotiations between unions and management. These issues include production standards, time studies, and incentive wage payments.

A

Wage-related

50
Q

___________________ to be paid to workers are determined using production standards, which is the output expected from an employee within a certain timeframe and to a certain quality.

A

Incentive wage payments

51
Q

When negotiating _________ wage plans, the details about the plans may not be included in the agreement. However, the structure and design are incorporated.

A

incentive

Explanation:

Although specific details may not be included in the plans, there are some other details in addition to the structure and design. For example, the union’s role in setting and protesting the standards is generally part of the agreement.

52
Q

One of the driving forces behind implementing incentive wage plans into a labor agreement is to ________ employee productivity. This then relates to increased profit for the company.

A

increase

53
Q

A wage incentive plan supplies employees with ______ to reach in terms of their productivity. As they are rewarded for reaching these goals, the employees are keen to improve productivity. This then has positive effects for the company as their profit can increase.

A

goals

54
Q

In industries in which the pace of the job tends to be determined by the machine being used, workers are usually paid time rates. Wage _________ plans are not often used in these companies.

A

incentive

55
Q

When a job revolves around the rate of the ________, the worker does not have much control over the rate of work. Therefore, there is no opportunity for them to increase their productivity.

A

machine

56
Q

An alternative to wage incentives, profit-sharing, involves paying cash bonuses that are determined based on the company’s productivity.

A

profit-sharing

57
Q

Profit-sharing involves everyone working hard to increase the total productivity. This has led to the idea that a ___________ attitude is necessary from all parties involved in order to achieve the greatest bonus.

A

common fate