L2 Flashcards

1
Q

MARS Model

A

Motivation
Ability
Role perceptions
Situational factors

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2
Q

What is motivation?

A

The forces within a person that affect his or her (DIP) direction, intensity and persistence of voluntary behaviour.

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3
Q

What is ability? (Competencies)

A

The characteristics and capabilities required to successfully complete a task.

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4
Q

What are role perceptions?

A

The extent to which people understand the job duties assigned to or expected of them.

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5
Q

What are situational factors?

A

Environmental conditions beyond the individual’s short-term control that affect behaviour. E.g. Time, people, budget, work facilities.

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6
Q

What are human values?

A

Enduring (long-lasting) beliefs that guide a person’s preferences for outcomes or courses of action in a variety of situations.

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7
Q

Types of Human Values.

A
  • Terminal: End goals e.g. Happiness, love, pleasure, self-respect, freedom.
  • Instrumental: means to achieve your terminal values. E.g. Ambition, honesty, self-sufficiency, courage.
  • There are a lot more values than terminal and instrumental.
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8
Q

Intrinsic and Extrinsic work values

A
  • Intrinsic: work values that are related to the nature of work itself. E.g. Challenging work, being creative.
  • Extrinsic: work values that are related to the consequences of work. E.g. High pay, job security, benefits.
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9
Q

What are the individual characteristics?

A
  • Personality
  • Values
  • Perceptions
  • Emotions and attitudes
  • Stress
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10
Q

What is cultural relativism?

A

Ethical behaviour is always determined by cultural context. “When in Rome, do as the Romans do.” Don’t come into a country and impose your values in their country, follow their rules.

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11
Q

What is cultural universalism?

A

Behaviour that is unacceptable in one’s home environment should not be acceptable anywhere else.
“Don’t do anything you wouldn’t do at home.”

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12
Q

What is ethical behaviour?

A

What is accepted as good and right in the context of the governing moral code.

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13
Q

Law and ethical behaviour.

A
  • Legal behaviour is not necessarily ethical behaviour.
  • Law often represents an ethical minimum.
  • Ethics often represent a standard that exceeds the legal minimum.
  • Frequent but minimal overlap between ethics and law.
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14
Q

Utilitarianism

A
  • Greatest good to the greatest number of people.
  • Limitations - can be difficult to quantify all benefits vs. costs
  • 2 key forms: Act utilitarianism and Rule Utilitarianism
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15
Q

Act Utilitarianism

A
  • Rejects view that actions/behaviours can be classified as right or wrong in themselves.
  • E.g. “lying is ethical if it produces more good than bad.”
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16
Q

Rule Utilitarianism

A
  • Assess actions/behaviours according to a set of rules designed to yield greatest net benefit.
  • E.g. “Lying is always wrong” or “thou shalt not lie”
17
Q

What are codes of conduct?

A

Formal policies of what is acceptable and unacceptable.

18
Q

Five types of Individual behaviour.

A
  1. Task performance
  2. organisational citizenship
  3. Counterproductive behaviour
  4. Joining and staying with the organisation
  5. Maintaining attendance.
19
Q

What are 3 ethical Principles?

A
  1. Utilitarianism
  2. Individual Rights
  3. justice
20
Q

Individual Rights

A

All people have fundamental entitlements within society.

21
Q

Justice

A

Fair and impartial treatment according to legal rules and standards.
-Limitations - rules may not be fair, some may deserve expectations

22
Q

What are 3 ethical Principles?

A
  1. Utilitarianism
  2. Individual Rights
  3. justice
23
Q

Individual Rights

A

All people have fundamental entitlements within society.

24
Q

Justice

A

Fair and impartial treatment according to legal rules and standards.
-Limitations - rules may not be fair, some may deserve expectations