Bens Notes Between L1 &2 Flashcards

1
Q

What is organisational efficiency?

A

The amount of outputs relative to inputs in the organisation’s transformation process.

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2
Q

What is organisational learning perspective?

A

A perspective which holds that organisational effectiveness depends on the organisation’s capacity to acquire, share, use and store valuable knowledge.

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3
Q

What is intellectual capital?

A

A company’s stock of knowledge including human capital, structural capital and relationship capital.

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4
Q

What is High-Performance work practices perspective?

A

A perspective which holds that effective organisations incorporate several workplace practices that leverage the potential of human capital. High-Performance Work Practices may include:

  • employee involvement
  • job autonomy
  • competency development
  • rewards for performance
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5
Q

What is the stakeholder perspective?

A

A Perspective which holds that effective organisations consider the needs and expectations of any individual group, or any other entity that affects, or is affected by the organisation’s objectives and actions.

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6
Q

What is corporate social responsibility?

A

Organisational activities intended to benefit society and the environment beyond the company’s immediate financial interests or legal obligations.

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7
Q

What is an open systems perspective?

A

A perspective which holds that organisations depend on the external environment for resources, affect that environment through their output and consist of internal subsystems that transform inputs into outputs.

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