Bens Notes Between L1 &2 Flashcards
What is organisational efficiency?
The amount of outputs relative to inputs in the organisation’s transformation process.
What is organisational learning perspective?
A perspective which holds that organisational effectiveness depends on the organisation’s capacity to acquire, share, use and store valuable knowledge.
What is intellectual capital?
A company’s stock of knowledge including human capital, structural capital and relationship capital.
What is High-Performance work practices perspective?
A perspective which holds that effective organisations incorporate several workplace practices that leverage the potential of human capital. High-Performance Work Practices may include:
- employee involvement
- job autonomy
- competency development
- rewards for performance
What is the stakeholder perspective?
A Perspective which holds that effective organisations consider the needs and expectations of any individual group, or any other entity that affects, or is affected by the organisation’s objectives and actions.
What is corporate social responsibility?
Organisational activities intended to benefit society and the environment beyond the company’s immediate financial interests or legal obligations.
What is an open systems perspective?
A perspective which holds that organisations depend on the external environment for resources, affect that environment through their output and consist of internal subsystems that transform inputs into outputs.