KSAV

Question 1

What does KSAV stand for?

Answer 1

Knowledge, skills, attitudes and values

Question 2

Define attitudes

Answer 2

The way you think and feel about something especially when this shows in the way you behave
(How you treat others and approach situations)

Question 3

Define values

Answer 3

The moral principles and beliefs or accepted standards of a person or social group
(Whats important to you)

Question 4

Define knowledge

Answer 4

1. awareness, consciousness or familiarity gained by experience or learning
2. the facts, feelings or experiences known by a person or group of people

Question 5

Define skill

Answer 5

1. type of work or activity which requires special training and knowledge
2. the knowledge and ability that enables you to do something well

Question 6

What does the guidance state when patients receive effective care when pharmacy professionals:

Answer 6

• recognise their own values and beliefs but do not impose them on other people
• take responsibility for ensuring that patient centred care is not compromised because of personal values and beliefs