Kirkpatrick's Four Levels Of Training Evaluation Flashcards
1
Q
How well did the learners like the learning process?
A
Level 1: Reactions
2
Q
What did they learn? (the extent to which the learners gain knowledge and skills)
A
Level 2: Learning
3
Q
What changes in job performance resulted from the learning process? (capability to perform the newly learned skills while on the job.
A
Level 3: Transfer
4
Q
What are the tangible results of the learning process in terms of reduced cost, improved quality, increased production, efficiency, etc.?
A
Level 4: Results
