key words in unit 2

Question 1

Rehabilitation -

Answer 1

The process of restoring a person to good health following surgery, an accident, or other illness.

Question 2

Domiciliary Care -

Answer 2

Care provided in the service users own home. They may include district nurses, home care workers and health visitors.

Question 3

Informal Care -

Answer 3

Care and support provided by relatives and friends, normally unpaid and in addition to the care provided by health professionals.

Question 4

what does the general medical council?

Answer 4

-sets and monitors the behavior of doctors

Question 5

what does the nursing and midwifery council do?

Answer 5

-sets and monitors standard of behavior for nurses and midwives

Question 6

what does health and social care professional council do?

Answer 6

-sets and monitors standards of behaviour for social workers and a range of other health workers e.g paramedic , physio

Question 7

what are line mangers?

Answer 7

-person responsible for managing the work of an individual or of a team in an organization.

Question 8

what are external inspections?

Answer 8

-Regular inspections of workplaces are carried out by The Care Quality Commission (CQC).

Question 9

what is whistleblowing?

Answer 9

-is when a member of staff is aware that the quality of care is not up to standard. They may contact other organisations to voice their concerns.

Question 10

what is service user feedback?

Answer 10

-Important to help understand where organisations and carers can improve their care.