Key Themes

Question 1

What’s the message of the book regardinging communication

Answer 1

Communication is vital to our success, yet it is very hard to get right

Question 2

Why is communication hard to get right?

Answer 2

Because sometimes we don’t communicate what we mean, people interpret what we are doing based on their own systems, a lot of this happens really quickly/automatically

Question 3

What is this book about?

Answer 3

This book is about how you perceive yourself and how others see you