Job Analysis Design Flashcards

1
Q

formula for Customer Satisfaction

A

Job Analysis > Operational Objectives > Human Actions = Customer Satisfaction

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2
Q

exertion of mental and physical energy to accomplish results

A

Work

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3
Q

Work comes from Greek word? meaning?

A

erchon, to do

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4
Q

simplest unit of work

A

Micromotion

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5
Q

elementary movement: reaching, grasping, positioning

A

Micromotion

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6
Q

2 or more micromotions

A

Element

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7
Q

a complete entity: picking up, transporting

A

Element

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8
Q

grouping of work elements

A

Task

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9
Q

human effort, physical or mental exerted for a specific purpose

A

Task

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10
Q

many related tasks which refers to activity or actions required by a job

A

Duties

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11
Q

duties combined with responsibilities

A

Position

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12
Q

obligation to be performed

A

responsibilities

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13
Q

place or slot to be occupied by an individual which determines the human resources needs or supply

A

Position

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14
Q

group of positions that have common tasks/responsibilities

A

Job

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15
Q

a group of similar jobs

A

Occupation

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16
Q

process of determining and reporting pertinent information relating to the nature of a specific job.

A

Job Analysis

17
Q

beginning point of HR functions

A

Job Analysis

18
Q

process of structuring work and designating the specific work activities of an individual/ group of individuals to achieve certain organizational objectives.

A

Job Design

19
Q

how, who, and where job is performed

A

Job Design

20
Q

description of duties and responsibilities of the job.

A

Job Description

21
Q

redesign of a job as a result of job analysis

A

Job Redesign

22
Q

information from job analysis identifying job requirements and skills needed helps identify characteristics sough in people to be recruited

A

Recruitment

23
Q

job analysis determines the important skills and abilities which is a matter of matching an individual with a job

A

Selection and placement

24
Q

duties/responsibilities of a job must be clearly defined before employee can be taught to perform it

A

Orientation

25
Q

additional training can be decided only after specific requirements of a job have been determined through job analysis

A

Training

26
Q

managers and HR specialists counsel employees about their careers having a complete understanding of the different jobs in the organization. Employees can better appreciate their career options when they have an understanding of the exact requirements of other jobs.

A

Career counseling

27
Q

job analysis usually uncovers unsafe practices or environmental conditions associated with a job.

A

Employee Safety

28
Q

objective of performance appraisal is to evaluate an individual employee’s performance on a job

A

Performance Appraisal

29
Q

job analysis ensures employees receive fair compensation for a job. Job analysis determines the real worth of a job by identifying its level of difficulty, duties and responsibilities, and skills and abilities required to perform a job.

A

Compensation