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CIT Health and Safety > ITIL > Flashcards

ITIL Flashcards

1
Q

What does ITIL stand for?

A

Information Technology Infrastructure Library

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2
Q

What are the 5 different cycles of ITIL

A 
Service Strategy 
Service Design
Service Transition
Service Operation
Continual Service Improvement
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CIT Health and Safety (12 decks)

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