ITHS Chapter 3 Flashcards
What is the procedure for submitting costs for medical services so that payment can be collect known as?
claims process
What is the act of correctly sharing a thought, or message that is percieved correctly known as?
communication
What are facts about a specific topic, which are used for refernece or analysis known as?
data
What is the acronym of electronic health record?
EHR
What is a code for polite behavior among memebers of a profession or group known as?
etiquette
What machine transmits pictures or written documents through public telephone network?
facsimile machine
What is the response of an audience to a message known as?
feedback
What is a person’s ability to understand health related information and make informed decisions known as?
health literacy
What is a written report from a examination known as?
medical documentation
What is a nonverbal communication that occurs through consious or unconsious gestures and movements?
body language
What term refers to the science that includes the collection of numerical data?
statistic
What is the evaluation process called in which a group of patients are sorted based upon their urgency?
triage
What is a out of pocket fee paid by a person with health insurance at the time of a covered service?
copay
What file contains documents that descibe a specific patient’s medica history and care within one healthcare organization?
Medical record
What medical document contains information from all of the clincians involved with the patient’s care?
electornic medical record
What is the appropriate conduct for communciation refered to as?
protocol
What is a detailed account of each claim processed by an insurance refered to as?
explantion of benefits
What is the acronym of explantion of benefits?
EOB
What notes describe what happens each time the patient sees a healthcare provider?
progress notes
What is one form of communciation used to document a patient’s visit, that was created by Dr. Lawerence Weed, MD in the 1960s?
the SOAP format
Who created the SOAP format? And when?
Dr. Lawerence Weed, MD in the 1960s
What section contaisn all of the medicines administered or prescribed to the patient, inclduing vaccines and injections?
the Medication Administration
What includes copies of letters involving the patient?
correspndences
What is the most common paper based system for organizing information in a medical record?
Source-oriented medical record