IT doesn't matter

Question 1

How technologies has changed competition (article focusses on three quantifiable indicators:

Answer 1

1. Concentration (winner-take-all)
2. Turbulence (leaders are frequently leapfrogging each other)
3. Performance spread (large when leaders and laggards differ greatly)

Question 2

How did these indicators react in mid 1990s

Answer 2

-turbulence rose
-concentration increased
- spread increased
changes were greatest in more IT intense industries

Question 3

To compete, CEOs should:

Answer 3

1. Deploy a consistent technology platform
2. Innovate - coming up with better ways of working
3. Propagation - standardise best practices and eliminate chaos of inconsistent home-grown practices (ERP)

Question 4

Maximising return in talent

Answer 4

“superstar effect”
reward very best knowledge workers