investing in people Flashcards
what factors determine the business’ people investment planning?
skills audit - review all skills and experience and compare it to what business needs
future business needs - anticipate future gaps in workforce
advantages of people investment planning?
business can operate with minimal disruption
better staff retention
business can make plan for training needs
disadvantages of people investment planning?
costs may increase to fund training
business has to focus on external change
staff motivation may drop if they have to cover for staff being trained
what is recruitment
obtain and retainment of the best available candidate to meet needs of business
what is job analysis?
identifies skills necessary to carry out the job
what is a job description?
sets out overall purpose and key tasks/responsibilities involved
what’s a person specification?
concerned with identifying people who have the qualities needed to fulfil vacancy
ways of internal recruitment?
notice boards, emails, company newsletters
advantages of using internal recruitment?
employees know how business works
internal promotions make employees work harder
strengths n weaknesses of staff already known
disadvantages of internal recruitment
promoted employees need replaced using external
promotion of one may upset others who felt they deserved it
external candidate may of been better fit and not considered
ways of external recruitment
social media, newspaper and employment agencies
advantages of external recruitment?
wider pool of potentially more experienced candidates
external person can bring new ideas to business
external employee can give constructive criticism
disadvantages of external recruitment?
can upset internal employees who felt they deserved promotion
external people may need period of time to settle in
lack of promotion may be demotivating
what is an application form?
template used by applicants summarising personal and professional details
advantages of application form?
candidates asked questions so easy to complete
easy to sort info speeding up process
disadvantages of application forms?
takes time to design and costly to print
may not provide space for all employees info
what is an application letter?
letter writing to business stating personal details and qualifications
advantages of application letter?
summerise all ur info
can add additional info
disadvantages of application letter?
more difficult to fill out not standardised
only focuses on positives
what is a cv?
list of all applicants qualifications, experience and interesting details to date
advantages of cv?
written communication can be assessed
can discuss other relative info
disadvantages of using cv?
info may not be specific to job
difficult to shortlist
what is testing?
provides a more accurate picture of candidates ability to preform tasks
what are aptitude tests?
how well a candidate can cope with business situations
what are attainment tests?
measures ability in a skill that candidate claims to have
what are psychometric tests?
provides description of personality of applicants
advantages of using psychometric tests
gives upfront info on applicants strengths n weaknesses
useful when dealing with large no. applicants
disadvantages of using psychometric tests
potential for discrimination
extremely costly
what are interviews?
when applicant meets representatives to answer questions and discuss the job
advantages of interviews?
clarify key details and give info
everyone gets equal consideration
disadvantages of interviews?
time consuming
costly to train staff
applicants may try to give answers that make them look better
advantages of training and developing staff?
improved efficiency
reduction in accidents
greater staff morale
disadvantages of training and developing staff?
very expensive
time taken out of work decreasing productivity
advantages of induction training?
relatively inexpensive
allows new staff to settle in
workers become more confident
disadvantages of induction training?
time consuming
experienced workers may have bad habits
e.g of on the job training
work shadowing, role-plays
advantages of on the job training?
relatively inexpensive
gain familiarity with tasks
disadvantages of on the job training
mistake on job could tarnish rep
dependant on quality of worker
often rushed process
e.g of off the job training?
lectures, role plays
advantages of off the job training
gaining additional experience
can be motivating
cost easily calculated
disadvantages of off the job training
expensive
employee away from workplace decreasing. productivity
what is CPD?
expanding on your knowledge to gain new skills and experience
advantages of CPD for employees ?
keeps skills up to date
maintains professional standard
beneficial for career progression
advantages of CPD for employers
reduces labour turnover
motivates staff
increases efficiency and productivity
benefits and drawback of observation appraisal
observed in usual surroundings
gives true picture of work
employee may find it off putting
benefits and drawback of interviews as appraisal?
opportunity to discuss work issues
employee can speak their mind
employees need to be well briefed or else useless
benefit and drawback of self appraisal
employee given more responsibility (motivating)
employee may not be aware of flaws
benefits of appraisal
opportunities for promotion
identifies training needs
sets objectives
advantages of business recruiting online?
cuts cost of recruitment
allows for a wider search of candidates
receive applications quicker
disadvantages of business recruiting online?
some applicants may be unable to access page
some applicants may have difficulty filling out page
may attract unsuitable candidates
advantages of using social media to recruit?
allows business to attract large pool of candidates
can advertise vacancies quickly
can check social media backgrounds
disadvantages of using social media to recruit?
might negatively influence perception of applicant pre interview
not all applicants use social media
data leaks may occur
