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business studies > investing in people > Flashcards

investing in people Flashcards

1
Q

what factors determine the business’ people investment planning?

A

skills audit - review all skills and experience and compare it to what business needs
future business needs - anticipate future gaps in workforce

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2
Q

advantages of people investment planning?

A

business can operate with minimal disruption
better staff retention
business can make plan for training needs

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3
Q

disadvantages of people investment planning?

A

costs may increase to fund training
business has to focus on external change
staff motivation may drop if they have to cover for staff being trained

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4
Q

what is recruitment

A

obtain and retainment of the best available candidate to meet needs of business

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5
Q

what is job analysis?

A

identifies skills necessary to carry out the job

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6
Q

what is a job description?

A

sets out overall purpose and key tasks/responsibilities involved

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7
Q

what’s a person specification?

A

concerned with identifying people who have the qualities needed to fulfil vacancy

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8
Q

ways of internal recruitment?

A

notice boards, emails, company newsletters

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9
Q

advantages of using internal recruitment?

A

employees know how business works
internal promotions make employees work harder
strengths n weaknesses of staff already known

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10
Q

disadvantages of internal recruitment

A

promoted employees need replaced using external
promotion of one may upset others who felt they deserved it
external candidate may of been better fit and not considered

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11
Q

ways of external recruitment

A

social media, newspaper and employment agencies

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12
Q

advantages of external recruitment?

A

wider pool of potentially more experienced candidates
external person can bring new ideas to business
external employee can give constructive criticism

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13
Q

disadvantages of external recruitment?

A

can upset internal employees who felt they deserved promotion
external people may need period of time to settle in
lack of promotion may be demotivating

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14
Q

what is an application form?

A

template used by applicants summarising personal and professional details

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15
Q

advantages of application form?

A

candidates asked questions so easy to complete
easy to sort info speeding up process

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16
Q

disadvantages of application forms?

A

takes time to design and costly to print
may not provide space for all employees info

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17
Q

what is an application letter?

A

letter writing to business stating personal details and qualifications

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18
Q

advantages of application letter?

A

summerise all ur info
can add additional info

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19
Q

disadvantages of application letter?

A

more difficult to fill out not standardised
only focuses on positives

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20
Q

what is a cv?

A

list of all applicants qualifications, experience and interesting details to date

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21
Q

advantages of cv?

A

written communication can be assessed
can discuss other relative info

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22
Q

disadvantages of using cv?

A

info may not be specific to job
difficult to shortlist

23
Q

what is testing?

A

provides a more accurate picture of candidates ability to preform tasks

24
Q

what are aptitude tests?

A

how well a candidate can cope with business situations

25
Q

what are attainment tests?

A

measures ability in a skill that candidate claims to have

26
Q

what are psychometric tests?

A

provides description of personality of applicants

27
Q

advantages of using psychometric tests

A

gives upfront info on applicants strengths n weaknesses
useful when dealing with large no. applicants

28
Q

disadvantages of using psychometric tests

A

potential for discrimination
extremely costly

29
Q

what are interviews?

A

when applicant meets representatives to answer questions and discuss the job

30
Q

advantages of interviews?

A

clarify key details and give info
everyone gets equal consideration

31
Q

disadvantages of interviews?

A

time consuming
costly to train staff
applicants may try to give answers that make them look better

32
Q

advantages of training and developing staff?

A

improved efficiency
reduction in accidents
greater staff morale

33
Q

disadvantages of training and developing staff?

A

very expensive
time taken out of work decreasing productivity

34
Q

advantages of induction training?

A

relatively inexpensive
allows new staff to settle in
workers become more confident

35
Q

disadvantages of induction training?

A

time consuming
experienced workers may have bad habits

36
Q

e.g of on the job training

A

work shadowing, role-plays

37
Q

advantages of on the job training?

A

relatively inexpensive
gain familiarity with tasks

38
Q

disadvantages of on the job training

A

mistake on job could tarnish rep
dependant on quality of worker
often rushed process

39
Q

e.g of off the job training?

A

lectures, role plays

40
Q

advantages of off the job training

A

gaining additional experience
can be motivating
cost easily calculated

41
Q

disadvantages of off the job training

A

expensive
employee away from workplace decreasing. productivity

42
Q

what is CPD?

A

expanding on your knowledge to gain new skills and experience

43
Q

advantages of CPD for employees ?

A

keeps skills up to date
maintains professional standard
beneficial for career progression

44
Q

advantages of CPD for employers

A

reduces labour turnover
motivates staff
increases efficiency and productivity

45
Q

benefits and drawback of observation appraisal

A

observed in usual surroundings
gives true picture of work
employee may find it off putting

46
Q

benefits and drawback of interviews as appraisal?

A

opportunity to discuss work issues
employee can speak their mind
employees need to be well briefed or else useless

47
Q

benefit and drawback of self appraisal

A

employee given more responsibility (motivating)
employee may not be aware of flaws

48
Q

benefits of appraisal

A

opportunities for promotion
identifies training needs
sets objectives

49
Q

advantages of business recruiting online?

A

cuts cost of recruitment
allows for a wider search of candidates
receive applications quicker

50
Q

disadvantages of business recruiting online?

A

some applicants may be unable to access page
some applicants may have difficulty filling out page
may attract unsuitable candidates

51
Q

advantages of using social media to recruit?

A

allows business to attract large pool of candidates
can advertise vacancies quickly
can check social media backgrounds

52
Q

disadvantages of using social media to recruit?

A

might negatively influence perception of applicant pre interview
not all applicants use social media
data leaks may occur

53
Q
A

business studies (11 decks)

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