Investigating deception offences Flashcards
Cheque and credit card offences usually relate to one of these:
- Stolen cheques or cards
- Counterfeit cards
- Using a document
- Dishonoured cheques
What is meant by “stolen cheques or cards”
These are usually taken as part of a theft or burglary and are subsequently used to obtain property and services. The aim of the investigation is to identify the offenders and recover the property, cheques and cards.
What is meant by “counterfeit cards”?
Where a persons genuine details are stolen via an ATM skimming operation, EFTPOS terminal compromise or internet data compromise, and those details are then used to obtain goods or cash via a counterfeit card.
What is meant by “Using a document”
Fraudulent cheque accounts or cards, where the account is opened specifically to commit offences, usually with false identification. The aim of the investigation is to identify the offenders and recover the property, cheques and cards.
What is meant by “Dishonoured cheques”?
Dishonoured cheques written by ‘genuine’ account holders who exceed their authority. In these cases, identity is not an issue and the main purpose of the investigation is to establish intent to obtain or cause loss by deception. Cheque offending is now a very small proportion of overall deception and is diminishing all the time.
When interviewing the informant / complainant when investigating deception offences what must you obtain?
- Find out the identity used by the offender
- Obtain descriptions of the offender, the property obtained and the vehicle used.
When speaking to the accounts manager at the bank where the account is located, what must you find out when investigating deception offences?
- DETAILS
- Date OPENED
- Date MISSING
- Initial REPORT
- Account HISTORY
- SERIAL. numbers
- Any OTHER information
When a bank account has been opened with fictitious details, what must you find out when investigating deception offences?
- Account NUMBER
- Account creator DETAILS
- Details of ALL deposits
- Employee details (who opened the account and who can identify)
- Serial numbers
- Details of the dishonoured cheques
What must you obtain from bank documents with investigating deception offences?
Obtain a sample of the suspects handwriting
When cheques are dishonoured through lack of funds, interview the account holder and obtain a statement that includes:
- The suspects particulars
- The date the account was opened
- The nature and amount of first deposit
- Any arrangements for regular deposits
- Any overdraft arrangement
- General operating of the account
- The state the account was in
- Whether the suspect was aware of the state of the account
- Details of dishonoured cheques
- The amount of any savings in other accounts
What are the 7 steps related to interviewing for investigating deception offences?
- Interview the informant / complainant
- Contact the accounts manager at the bank
- Determine details about fictitious bank details
- Obtain a sample of the suspects handwriting
- Interview the account holder
- Contact other police stations and fraud squads
- Find out whether the offender was photographed / captured on CCTV.
What are the three steps related to “Ongoing enquiries” and investigating deception offences?
- Liaise with the investigations officer
- Handle documents as little as possible
- Inform colleagues and the Fraud squad.
What should you arrange with the investigations officer (at the bank) in relation to “ongoing enquiries”?
- To be advised of further dishonoured cheques
- For the original cheques to be forwarded to you. If policy is to return them to the complainant - obtain the complainants details so they can be contacted to forward the cheque.
To ensure that the document is handled as little as possible, do not:
- Punch, fold or crease them
- Use staples, pins or sellotape
- Make impressions on them when writing minutes on the file
What are the steps for locating the offender?
- Check relevant addresses
- Follow obvious information (rego, phone numbers etc)
- Issue a bulletin board message, consider possible avenues of disposal, implement an early warning system
- Consider early fingerprinting of cheques / vouchers