Introduction to Decision-Making

Question 1

Brainstorming Wheel

Answer 1

Puts all potential solutions to a problem on the same page
Possible implications or consequences for each potential solution are added
The decision-maker can then compare the possible implications/consequences and choose the best solution
Visual approach - mind-mapping

Question 2

Comparison Analysis

Answer 2

Helpful when you have multiple sets of options to choose from and the criteria being used to decide between all the options is the same
Concise in nature
Can make decision-making more organized
All the options in columns and all the criteria in rows

Question 3

Stepladder Technique

Answer 3

A step-by-step approach that helps ensure that all members of a group participate and are heard
Allows multiple viewpoints to be offered before a final decision is reached
Helps avoid the problem of groupthink
Gives quiet people the opportunity to be heard

Question 4

Groupthink

Answer 4

The practice of thinking or making decisions as a group in a way that discourages creativity or individual responsibility

Question 5

Identifying Groupthink

Answer 5

Rationalization
Peer pressure
Complacency
Moral high ground
Stereotyping
Censorship
Illusion of unanimity

Question 6

Avoiding Groupthink

Answer 6

Ensure the decision-making team:
Explores objectives
Explores alternatives
Encourages ideas to be challenged without reprisal
Tests assumptions
Gathers relevant information from outside sources
etc

Question 7

Decision-Making

Answer 7

Action or process of making decisions, especially important ones and especially with a group of people