Intro to the operations unit

Question 1

What is operations managment

Answer 1

The process of organising a business’s resources in order to supply consumers with goods and services. For example: Natural resources, land, raw materials, people, labour, capital, machinery. This all has to be organised, so that the businesses can supply the people that purchased their goods and services on time.

Question 2

What does operations management include

Answer 2

Managing the supply chain
Organising the production of goods and services
Monitoring quality
Managing inventory
Matching supply to demand

Question 3

What are some ethical and environmental influences on operations decisions

Answer 3

making workers redundant, as a robot can do their job quicker, and cheaper.