Intro to Organizational Behaviour

Question 1

Organizational Behaviour Definition:

Answer 1

A field of study that investigates the impact of individuals, groups and structure on behaviour within organizations; its purpose is to apply such knowledge toward improving an organizations’ effectiveness

Question 2

What are the four building blocks of OB

Answer 2

Sociology
Psychology
Social Psychology
Anthropology

Question 3

What are the three levels of OB analysis?

Answer 3

Individual, team, & organizationa

Question 4

What are the five anchors of OB

Answer 4

1. Systematic Research (Study Organization with systematic research)
2. Practical Orientation (Make sure OB theories are useful)
3. Multidisciplinary (Import Knowledge from other disciplined)
4. Contingency (Recognize effectiveness depends on situations)
5. Multiple Levels of Analysis (The three levels of analysis)

Question 5

Mediating vs Moderating variables:

Answer 5

Mediating: The how and why
Moderating: Strengthened/weakens relationship between dependent and independent variable

Question 6

Human Capital:

Answer 6

Knowledge, skills, abilities, creative thinking, and other valued resources that employees bring to the organization

Question 7

Three main employment relationships:

Answer 7

Direct: work for the company
Indirect: outsourcing
Contract: worker is one firm serving a client

Question 8

Workforce Diversity:

Answer 8

The mix of people in organizations in terms of gender, race, ethnicity, disability, sexual orientation, age and demographic such as education and socio- economic status

Question 9

Inclusive Work Place:

Answer 9

A workplace that values people of all identities and allows them to be fully themselves while contributing to the organization

Question 10

Are there differences in generations in the workforce?

Answer 10

Yes.

Question 11

Work Life Intergation:

Answer 11

Effectively engaged in work and nonwork roles with low role conflict

Question 12

MARS Model

Answer 12

Motivation
Ability
Role perception
Situational forces

Decides: Behaviour and results

Question 13

Five types of individual Behaviour:

Answer 13

Task performance
Organizational citizenship behaviour
Counter productive behaviours
Joining and staying with the organization
Maintaining attendance

Question 14

Organizational effectiveness:

And is decided by these four perspectives

Answer 14

The ultimate dependent variable in OB
Goal attainment: Discredited view of effectiveness

Open systems
Organizational learning
High-performance work practices (HPWP)
Stakeholder