Interview Questions Flashcards
Why did you choose to apply for this job?
Understand the importance of law and regulations, and are aware that a serious and repetitive breach of them can ruin the reputation of the company - there is a legal and financial implication.
There is a definitive purpose to this job though above the prevention of legal and financial sanctions. There is a moral and professional duty to ensure that everyone at work is safe. The very least we can do is send people home in the same condition they turned up in.
Past experience (not only with witnessing employees breaking the regulations, but also with discovering flaws in the rules while doing your former job), motivated you to pursue this career.
Legal
Financial
Moral
Professional
I think I’ve worked hard since being at Doncaster. Been ADM for five years now and I think it’s the right time and right job for me to expand further internally within the business. There are aspects of the role that will come easily - but there will be others that will be more of a challenge and that is also why I applied.
There is also a definitive mark of success - the SPIs
I think I’d be good at it.
It takes time to fully understand d the life within the company, and all the nuances of the business and rules that relate to them, and believe it makes sense to give it to me.
How do you imagine a typical day in work?
Actively move in the workplace, talk to people (in a friendly manner).
Audits / inspections of both policies/procedures and activities of the workforce.
Devote a part of your time to designing ways of auditing the compliance to the rules, in various departments of the business.
Speed training / creation of safety events and publications.
What do you want to accomplish in this job?
I see the bigger picture.
For example, I’d hope to improve the overall safety of the employees, and reputation of the company in the eyes of public, by ensuring full compliance with all national and international laws and regulations that pertain to the airport, as well as professional standards, and accepted business practice.
Why do you think you can be a good compliance officer (manager)?
SKILLS - Project management - Organised - Leadership - Persuasive / negotiation / communication - Attention to detail - Foresight - Resilience KNOWLEDGE EXPERIENCE - ADM TRAINING
Skill of being able to recognise risk and know what to do about it.
Imagine that you discovered an executive violating the company’s code of conduct. What would you do?
If the violation wasn’t very serious, or wasn’t a repeated one, I’d talk only to the particular executive first - as I would with any employee. I’d explain the situation, and ask them to remedy their actions.
If it didn’t help, you’d take the necessary action, reporting the violation.
Describe the most difficult compliance or ethics issue you’ve faced. How did you resolve it?
I take my job with full responsibility, and do not prioritize any employee of any company.
CAP 700
AOU MOCS / NACO
CAA Audits
How would you protect people who confide in you, reporting a serious issue?
Integrity and confidentiality belong to my core values. I wouldn’t disclose the identity of the person who notified me about the problems, unless it was completely necessary.
Whistleblower laws
Where do you see yourself in five years from now?
more than happy to have the same job
it takes time to fully understand the life in the company, and all the nuances of the business and rules that relate to them, and believe it makes no sense to have this job for only a year or two.
What do you understand the job role to be?
- To ensure that DSA complies with health and safety legislation and best practice, to develop and maintain an effective Safety Management System (SMS) to maintain compliance with the CAA and HSE.
- To advise the AM and EMT on health and safety and risk management matters in line with regulatory requirements.
- To create and maintain an effective risk register and Safety Management System (SMS), to promote safe working culture ensuring safety is at the forefront of the needs of the business.
- To lead on all aviation and security compliance matters from audit to action close-out.
What health and safety regulations do you know about?
HEALTH AND SAFETY AT WORK ACT 1974
- Duty to ensure safety and health as far as reasonably practicable
MANAGEMENT OF HEALTH AND SAFETY AT WORK REGULATIONS 1999
- Additional general requirements to assess reasonably foreseeable risks and to implement controls as far as reasonably practicable
WORKPLACE (HEALTH, SAFETY AND WELFARE) REGULATIONS 1992
- Workplace meets the needs of all of the workforce including those with disabilities
CORPORATE MANSLAUGHTER AND CORPORATE HOMICIDE ACT 2007
- Sets out the offences for which an organisation can be prosecuted
PROVISION AND USE OF WORKPLACE EQUIPMENT REGULATION 1998
- Ensures the safety and suitability of work equipment
REPORTING OF INCIDENTS, DISEASES AND DANGEROUS OCCURRENCES REGULATIONS 1995
- Sets out the work related incidents required to be reported
What is a Safety Management System (SMS)?
ICAO DOC 9859: SAFETY MANAGEMENT MANUAL
- “A systematic approach to the management of safety including the necessary organisational structures, accountabilities, policies and procedures.”
EASA EASY ACCESS RULES
- “A systematic approach to the management of safety including the necessary organisational structures, accountabilities, policies and procedures.”
CAP 795: SAFETY MANAGEMENT SYSTEMS (SMS) - GUIDANCE FOR ORGANISATIONS
- “A proactive and integrated approach to managing safety including the necessary organisational structures, accountabilities, policies and procedures.”
AERODROME MANUAL SMS
1) Recognise operational risk and take action to reduce
2) Predict and prevent, rather than prepare
3) Investigate proportionate to loss or loss potential
4) Always be mindful of the human factor
5) Managerial, physical, behavioural
What is a Security Management System (SeMS)?
CAP 1224: SECURITY MANAGEMENT SYSTEMS (SeMS) - A GUIDANCE NOTE FOR ACCOUNTABLE MANAGERS
- “An organised and systematic approach to managing security, which embeds security management and security culture into the day to day activities of an organisation.
I provides the necessary organisational structures, accountabilities, policies and procedures, ensuing effective oversight. In summary a SeMS is an assurance system for security.”
What is a Just Culture?
REGULATION (EU) 376/2014 ON THE REPORTING, ANALYSIS AND FOLLOW-UP OF OCCURRENCES IN CIVIL AVIATION
- “A culture in which front-line operators or other persons are not punished for actions, omissions or decisions taken that are commensurate with their experience and training, but in which gross negligence, wilful violations and destructive acts will not be tolerated.”
What is the greatest risk to the business?
AVIATION RISKS
- Ground handling
- Golf Apron
- Ground-based lasted attack
- Runway incursion
- Runway excursion
- Runway pooling
- Aircraft fire
- Airborne conflict
- Acceptance of Code E/F aircraft
- Management of training
- Drones and SUA
- Controlled flight into terrain
HEALTH AND SAFETY RISKS
- Movement of pax and visitors
TERMINAL OPERATIONS RISKS
- Escalators
- Fire strategy
PROPERTY RISKS
- Landside road network
MANAGERIAL RISKS
- Contractor management
ATS RISKS
- Human performance
BCI HORIZON SCAN REPORT 2019
- 1) Unplaneed IT and telecoms outages
- 2) Health and safety incidents
- 3) Lack of skills
What security regulations do you know about?
- ICAO Annex 17: Security
- ICAO Doc 8973: Aviation Security Manual
- EC 300/2018 - legally binding
- 2015/1998 - What - legally binding
- 2015/8005 - How - legally binding
UK SCD (A-C) - contains MSMs, specific to the U threat
EU and UK regs make up the UK NASP
- Aviation Security Act 1982
- Aviation and Maritime Security Act 1990
- Counter-Terrorism and Security Act 2015
