AWS Behavioural Questions: Leadership Principles Flashcards

1
Q

Tell me about a time when you faced a problem which had multiple possible solutions.

A

Customer Obsession
Invent and Simplify
Dive Deep

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2
Q

When did you take a risk, make a mistake or fail? How did you respond?

A

Earn Trust

Bias for Action

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3
Q

What did you do when you needed to motivate a group of individuals?

A

Deliver Results

Ownership

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4
Q

How have you leveraged data to develop a strategy?

A

Dive Deep

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5
Q

A time when a team member didn’t meet your expectations on a project.

A

Have a backbone, Disagree and commit

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6
Q

Tell me about a time you failed and what you learned from it.

A

Earn Trust

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7
Q

The last time you had to apologise to someone.

A

Earn Trust

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8
Q

A time when you were 75% through a project and had to pivot strategy.

A

Ownership

Customer Obsession

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9
Q

How you show your customer obsession.

A

Customer Obsession

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10
Q

How do you wow your customers?

A

Customer Obsession

Earn Trust

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11
Q

How do you develop client relationships?

A

Customer Obsession

Earn Trust

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12
Q

How do you understand your customer’s needs?

A

Customer Obsession

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13
Q

Describe a time when you made a judgement call with limited information?

A

Bias for Action

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14
Q

Describe a time when you improved a process with a limited budget?

A

Frugality

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15
Q

Describe a problem you solved. What was the root cause of the problem?

A

Dive deep

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16
Q

An example of a time you had to push back to HQ or challenged a decision.

A

Have a backbone, disagree and commit

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17
Q

Provide an example of when you personally demonstrated ownership.

A

Ownership

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18
Q

Tell me about a time when you went above and beyond.

A

Ownership

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19
Q

When you took on something outside of your area of responsibility.

A

Ownership

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20
Q

An example when you saw a peer struggling and decided to step in and help.

A

Hire and Develop the best.

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21
Q

Describe a situation where you disagreed with a superior.

A

Have a backbone, disagree and commit.

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22
Q

Tell me about a time you recovered from a difficult situation.

A

Earn Trust

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23
Q

Tell me about a situation where you had to solve a difficult problem.

A

Dive deep

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24
Q

Describe a project or idea (not necessarily your own) that was implemented primarily because of your efforts.

A

TBD

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25
Q

Do you feel you work well under pressure? If so describe a time when you have done so.

A

Deliver Results

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26
Q

Give me an example of a time when you motivated others.

A

Earn Trust

?

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27
Q

Tell me about a time where you had to delete tasks during a project.

A

TBD

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28
Q

Give me an example of when you showed initiative and took the lead

A

Ownership

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29
Q

Tell me about your proudest professional accomplishment

A

Deliver Results

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30
Q

Tell me about a time when you handled crisis.

A

Ownership

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31
Q

Tell me about a time you had to deal with ambiguity.

A

Bias for Action

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32
Q

Are you easy to get along with?

A

Earn Trust

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33
Q

Do you collaborate well?

A

Earn Trust

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34
Q

Tell me about a team project you worked on.

A

Earn Trust

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35
Q

Describe a time when you had to bring two departments together to work more efficiently with each other.

A

Dive Deep

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36
Q

Tell me about a time you stepped up into a leadership role.

A

Ownership

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37
Q

Tell me about a time you led an important meeting.

A

TBD

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38
Q

How do you motivate other people to work with you?

A

Earn Trust

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39
Q

Describe your style in dealing with irate customers.

A

Earn Trust

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40
Q

Describe a difficult decision you had to make in your business life and you went about doing it.

A

TBD

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41
Q

Tell me about a time you made a mistake that affected a client adversely and how you coped with it.

A

Earn Trust

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42
Q

Tell me about a time when you disagreed with a rule or approach.

A

Have a backbone, disagree and commit

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43
Q

Describe a situation where you were able to use persuasion to successfully convince someone to see things your way.

A

TBD

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44
Q

Tell me about a time when you were asked to take sides regarding another employee and you remained neutral.

A

Earn Trust

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45
Q

We’ve all had to work with people who don’t like us. How do you deal with someone who doesn’t like you?

A

TBD

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46
Q

Give me an example of a time when you set a goal and were able to meet or achieve it.

A

Delivery

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47
Q

Describe a time when you went beyond your job description to save your company time and money.

A

Ownership

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48
Q

Give an example of a situation in which you took specific steps to further your career.

A

Learn and be curious

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49
Q

Talk about a time when you had to work closely with someone whose personality was very different from yours.

A

Earn Trust

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50
Q

Give me an example of a time you faced a conflict while working on a team. How did you handle that?

A

Have a backbone, Disagree and Commit

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51
Q

Describe a time when you struggled to build a relationship with someone important. How did you eventually overcome that?

A

TBD

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52
Q

We all make mistakes we wish we could take back. Tell me about a time you wish you’d handled a situation differently with a colleague.

A

Earn Trust

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53
Q

Tell me about a time you needed to get information from someone who wasn’t very responsible. What did you do?

A

Insist on high standards

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54
Q

Describe a time when it was especially important to make a good impression on a client. How did you go about doing so?

A

TBD

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55
Q

Give me an example of a time when you did not meet a client’s expectation. What happened, and how did you attempt to rectify the situation?

A

Earn Trust

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56
Q

Tell me about a time when you made sure a customer was pleased with your service.

A

Customer Obsession

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57
Q

When you’re working with a large number of customers, it’s tricky to deliver excellent service to them all. How do you go about prioritising your customers needs?

A

Customer Obsession

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58
Q

Tell me about a time you were under a lot of pressure. What was going on, and how did you get through it?

A

Deliver Results

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59
Q

Describe a time when your team or company was undergoing some change. How did that impact you, and how did you adapt?

A

TBD

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60
Q

Tell me about a time you had to be strategic in order to meet all of your top priorities.

A

Deliver Results

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61
Q

Describe a long-term project that you managed. How did you keep everything moving along in a timely manner?

A

Ownership

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62
Q

Sometimes it’s just not possible to get everything on your to-do list done. Tell me about a time your responsibilities got a little overwhelming. What did you do?

A

Deliver Results

63
Q

Tell me about a time you set a goal for yourself. How did you go about ensuring that you would meet your objective?

A

Deliver Results

64
Q

Describe a time when you were the resident technical expert. What did you do to make sure everyone was able to understand you?

A

TBD

65
Q

Tell me about a time when you had to rely on written communication to get your ideas across to your team.

A

TBD

66
Q

Tell me about a successful presentation you gave and why you think it was a hit.

A

Earn Trust

67
Q

Describe a time when you saw some problem and took the initiative to correct it rather than waiting for someone else to do it.

A

Ownership

68
Q

Tell me about a time when you worked under close supervision or extremely loose supervision. How did you handle that?

A

TBD

69
Q

Give me an example of a time you were able to be creative with your work. What was exciting or difficult about it?

A

Invent and Simplify

70
Q

Tell me about a time you were dissatisfied in your work. What could have been done to make it better?

A

Insist on high standards

71
Q

How do you handle a challenge? Give an example.

A

Ownership

72
Q

Describe a decision your made that wasn’t popular and you handled implementing it.

A

Have a backbone, Disagree and Commit

73
Q

Share an example of how you were able to motivate employees or co-workers.

A

Deliver Results

74
Q

Tell me about the toughest decision you’ve had to make in the past six months.

A

TBD

75
Q

Tell me about a major mistake you made, and what you did to correct it

A

Earn Trust

76
Q

Tell me about the last time a customer or coworker got upset with you

A

Earn Trust

77
Q

Tell me about a time you knew you were right, but still had to follow directions or guidelines

A

Customer Obsession

78
Q

Tell me about the last time your workday ended before you able to get everything done.

A

Deliver Results

79
Q

Tell me about a time you had to raise an uncomfortable issue with your boss.

A

Earn Trust

80
Q

Tell me about a goal you failed to achieve

A

Earn Trust

81
Q

Tell me about a time you worked on a team with individuals from different cultural backgrounds

A

[Tell a story]

82
Q

Describe a time when you found it difficult to work with someone from a different background.

A

[Tell a story]

83
Q

Give me an example of a situation where you had to take into account the sensitivities of different parties

A

[Tell a story]

84
Q

Tell me about a time you observed a culturally insensitive behaviour on the job

A

[Tell a story]

85
Q

What experiences have you had with recruiting, hiring, training and/or supervising a diverse workforce?

A

[Tell a story]

86
Q

Tell me about a time recently when you had to take someone’s cultural perspective into account in dealing with them.

A

[Tell a story]

87
Q

When you have worked the hardest.

A

[Tell a story]

88
Q

Tell me about a time you had to juggle multiple important projects.

A

[Tell a story]

89
Q

What was your biggest mistake and what did you learn from it?

A

[Tell a story]

90
Q

Tell me about a decision that you regret.

A

[Tell a story]

91
Q

Describe a situation in which you found a creative way to overcome an obstacle.

A

[Tell a story]

92
Q

Tell me about a time when you came up with a new approach to a problem.

A

[Tell a story]

93
Q

What’s the most innovative new idea you have implemented?

A

[Tell a story]

94
Q

Tell me about two improvements you have made in the last six months.

A

[Tell a story]

95
Q

Describe a time when you anticipated potential problems and developed preventative measures.

A

[Tell a story]

96
Q

Tell me about a time you had to analyse information and make a recommendation.

A

[Tell a story]

97
Q

Tell me about a time when you demonstrated leadership skills

A

[Tell a story]

98
Q

When have you delegated effectively

A

[Tell a story]

99
Q

Describe a time when you led by example.

A

[Tell a story]

100
Q

Who have you coached or mentored to achieve success

A

[Tell a story]

101
Q

Describe a project that required input from people at different levels in the organisation.

A

[Tell a story]

102
Q

Share a rewarding team experience

A

[Tell a story]

103
Q

Tell me about a time when you worked with a difficult team member.

A

[Tell a story]

104
Q

Give me an example of a team project that failed

A

[Tell a story]

105
Q

Tell me about a time you stepped up into a leadership role

A

[Tell a story]

106
Q

Let’s say you need something important from a coworker and that person isn’t responding. How would you deal with this?

A

[Tell a story]

107
Q

Tell me about a time when you had to manage multiple responsibilities. How did you handle that?

A

[Tell a story]

108
Q

Let’s say you’re working on a major project and you’re in the weeds. How do you find your way out?

A

[Tell a story]

109
Q

We all deal with difficult customers from time to time. Tell me about a challenge client-facing situation and how you handled it.

A

[Tell a story]

110
Q

Sometimes we have an all-hands-on-deck situation that may require everyone to work extra hours. How would you handle that?

A

[Tell a story]

111
Q

Everyone starts somewhere. Talk about a time when you were new on the job and had a lot to learn. How did you manage that?

A

[Tell a story]

112
Q

I’m interested in how you recharge when you’re not working. What do you do with your downtime?

A

[Tell a story]

113
Q

Has your manager/supervisor ever asked you to do something that you were uncomfortable with? How did your handle this?

A

[Tell a story]

114
Q

Tell me about a time you witnessed a fellow employee do something that you didn’t think was appropriate.

A

[Tell a story]

115
Q

Tell me about a time you made a mistake at work. How did you deal with it?

A

[Tell a story]

116
Q

How have you reacted to a colleague who regularly lets the team down?

A

[Tell a story]

117
Q

Tell me about a time you had to work at a fast pace for an extended period of time. How did you maintain your work pace?

A

[Tell a story]

118
Q

Tell me about the longest time it took you to conclude a deal with a customer.

A

[Tell a story]

119
Q

Describe a situation when you had to overcome a number of obstacles to achieve an objective.

A

[Tell a story]

120
Q

Describe what you do to control mistakes in your work.

A

[Tell a story]

121
Q

Describe a situation in which you had to schedule your activities to meet a work objective.

A

[Tell a story]

122
Q

Describe a new idea or suggestion that your made to your supervisor recently.

A

[Tell a story]

123
Q

Describe a situation when you had negotiated with others in your organisation to reach agreement.

A

[Tell a story]

124
Q

Tell me about a time you had to quickly adjust your work priorities to meet changing demands.

A

[Tell a story]

125
Q

Tell me about a time you had to make a decision under pressure to meet a deadline.

A

[Tell a story]

126
Q

Describe a time when you were faced with a stressful situation and used your coping skills.

A

[Tell a story]

127
Q

Describe a time when you demonstrated the ability to be an effective team member.

A

[Tell a story]

128
Q

Describe a time when you sacrificed short term goals for long term success

A

[Tell a story]

129
Q

Tell me about a time when you had to choose between technologies for a project.

A

[Tell a story]

130
Q

Tell me about a time when you disagreed with your hiring manager. What did you do?

A

[Tell a story]

131
Q

Tell me about a time when you had to coach an employee.

A

[Tell a story]

132
Q

Tell me about a time you heard difficult feedback and how you handled it.

A

[Tell a story]

133
Q

Describe a time when you had to convince the leaders of your team despite their disagreement. What did you do to convince them.

A

[Tell a story]

134
Q

Tell me about a time when you were not able to meet a time commitment. What prevented you from meeting it? What was the outcome and what did you learn from it?

A

[Tell a story]

135
Q

Describe an example of when you took risk and failed?

A

[Tell a story]

136
Q

Tell me about a time when you overcame an obstacle and delivered results.

A

[Tell a story]

137
Q

Tell me about a time when you disagreed with your boss.

A

[Tell a story]

138
Q

What is the most significant impact of your work inside a team?

A

[Tell a story]

139
Q

Tell me about a time when you helped improve an internal work process. How did you do it and what was the result?

A

[Tell a story]

140
Q

What is the best invention or idea you had in the past two years?

A

[Tell a story]

141
Q

Tell me about a time you exceeded your expectations

A

[Tell a story]

142
Q

Describe a project that you are particularly proud of. How did it impact your company? What challenges did you encounter and did you solve them?

A

[Tell a story]

143
Q

Tell me about a time you had a conflict at work.

A

[Tell a story]

144
Q

Tell me about a time when you took the lead on a difficult project.

A

[Tell a story]

145
Q

Tell me about a time when you received negative feedback from your manager. How did you respond?

A

[Tell a story]

146
Q

How would you handle a project that is expected to be behind schedule.

A

[Tell a story]

147
Q

Describe a time when you received criticism and how you handled it.

A

[Tell a story]

148
Q

Tell me about a time when you had to make judgement call without having time to refer to a manager/supervisor.

A

[Tell a story]

149
Q

Give me an example where you strongly hand an opinion and you were the outlier.

A

[Tell a story]

150
Q

Why Amazon?

A

[Tell a story]

151
Q

Explain a situation where you faced a problem and how did you deal with it?

A

[Tell a story]

152
Q

Tell me about a time when you made a decision without consulting your manager.

A

[Tell a story]

153
Q

What is your greatest strength?

A

[Tell a story]

154
Q

Tell me about a time when you were curious; what were your expectations and what did you learn from them?

A

[Tell a story]