AWS Behavioural Questions: Leadership Principles Flashcards
Tell me about a time when you faced a problem which had multiple possible solutions.
Customer Obsession
Invent and Simplify
Dive Deep
When did you take a risk, make a mistake or fail? How did you respond?
Earn Trust
Bias for Action
What did you do when you needed to motivate a group of individuals?
Deliver Results
Ownership
How have you leveraged data to develop a strategy?
Dive Deep
A time when a team member didn’t meet your expectations on a project.
Have a backbone, Disagree and commit
Tell me about a time you failed and what you learned from it.
Earn Trust
The last time you had to apologise to someone.
Earn Trust
A time when you were 75% through a project and had to pivot strategy.
Ownership
Customer Obsession
How you show your customer obsession.
Customer Obsession
How do you wow your customers?
Customer Obsession
Earn Trust
How do you develop client relationships?
Customer Obsession
Earn Trust
How do you understand your customer’s needs?
Customer Obsession
Describe a time when you made a judgement call with limited information?
Bias for Action
Describe a time when you improved a process with a limited budget?
Frugality
Describe a problem you solved. What was the root cause of the problem?
Dive deep
An example of a time you had to push back to HQ or challenged a decision.
Have a backbone, disagree and commit
Provide an example of when you personally demonstrated ownership.
Ownership
Tell me about a time when you went above and beyond.
Ownership
When you took on something outside of your area of responsibility.
Ownership
An example when you saw a peer struggling and decided to step in and help.
Hire and Develop the best.
Describe a situation where you disagreed with a superior.
Have a backbone, disagree and commit.
Tell me about a time you recovered from a difficult situation.
Earn Trust
Tell me about a situation where you had to solve a difficult problem.
Dive deep
Describe a project or idea (not necessarily your own) that was implemented primarily because of your efforts.
TBD
Do you feel you work well under pressure? If so describe a time when you have done so.
Deliver Results
Give me an example of a time when you motivated others.
Earn Trust
?
Tell me about a time where you had to delete tasks during a project.
TBD
Give me an example of when you showed initiative and took the lead
Ownership
Tell me about your proudest professional accomplishment
Deliver Results
Tell me about a time when you handled crisis.
Ownership
Tell me about a time you had to deal with ambiguity.
Bias for Action
Are you easy to get along with?
Earn Trust
Do you collaborate well?
Earn Trust
Tell me about a team project you worked on.
Earn Trust
Describe a time when you had to bring two departments together to work more efficiently with each other.
Dive Deep
Tell me about a time you stepped up into a leadership role.
Ownership
Tell me about a time you led an important meeting.
TBD
How do you motivate other people to work with you?
Earn Trust
Describe your style in dealing with irate customers.
Earn Trust
Describe a difficult decision you had to make in your business life and you went about doing it.
TBD
Tell me about a time you made a mistake that affected a client adversely and how you coped with it.
Earn Trust
Tell me about a time when you disagreed with a rule or approach.
Have a backbone, disagree and commit
Describe a situation where you were able to use persuasion to successfully convince someone to see things your way.
TBD
Tell me about a time when you were asked to take sides regarding another employee and you remained neutral.
Earn Trust
We’ve all had to work with people who don’t like us. How do you deal with someone who doesn’t like you?
TBD
Give me an example of a time when you set a goal and were able to meet or achieve it.
Delivery
Describe a time when you went beyond your job description to save your company time and money.
Ownership
Give an example of a situation in which you took specific steps to further your career.
Learn and be curious
Talk about a time when you had to work closely with someone whose personality was very different from yours.
Earn Trust
Give me an example of a time you faced a conflict while working on a team. How did you handle that?
Have a backbone, Disagree and Commit
Describe a time when you struggled to build a relationship with someone important. How did you eventually overcome that?
TBD
We all make mistakes we wish we could take back. Tell me about a time you wish you’d handled a situation differently with a colleague.
Earn Trust
Tell me about a time you needed to get information from someone who wasn’t very responsible. What did you do?
Insist on high standards
Describe a time when it was especially important to make a good impression on a client. How did you go about doing so?
TBD
Give me an example of a time when you did not meet a client’s expectation. What happened, and how did you attempt to rectify the situation?
Earn Trust
Tell me about a time when you made sure a customer was pleased with your service.
Customer Obsession
When you’re working with a large number of customers, it’s tricky to deliver excellent service to them all. How do you go about prioritising your customers needs?
Customer Obsession
Tell me about a time you were under a lot of pressure. What was going on, and how did you get through it?
Deliver Results
Describe a time when your team or company was undergoing some change. How did that impact you, and how did you adapt?
TBD
Tell me about a time you had to be strategic in order to meet all of your top priorities.
Deliver Results
Describe a long-term project that you managed. How did you keep everything moving along in a timely manner?
Ownership
Sometimes it’s just not possible to get everything on your to-do list done. Tell me about a time your responsibilities got a little overwhelming. What did you do?
Deliver Results
Tell me about a time you set a goal for yourself. How did you go about ensuring that you would meet your objective?
Deliver Results
Describe a time when you were the resident technical expert. What did you do to make sure everyone was able to understand you?
TBD
Tell me about a time when you had to rely on written communication to get your ideas across to your team.
TBD
Tell me about a successful presentation you gave and why you think it was a hit.
Earn Trust
Describe a time when you saw some problem and took the initiative to correct it rather than waiting for someone else to do it.
Ownership
Tell me about a time when you worked under close supervision or extremely loose supervision. How did you handle that?
TBD
Give me an example of a time you were able to be creative with your work. What was exciting or difficult about it?
Invent and Simplify
Tell me about a time you were dissatisfied in your work. What could have been done to make it better?
Insist on high standards
How do you handle a challenge? Give an example.
Ownership
Describe a decision your made that wasn’t popular and you handled implementing it.
Have a backbone, Disagree and Commit
Share an example of how you were able to motivate employees or co-workers.
Deliver Results
Tell me about the toughest decision you’ve had to make in the past six months.
TBD
Tell me about a major mistake you made, and what you did to correct it
Earn Trust
Tell me about the last time a customer or coworker got upset with you
Earn Trust
Tell me about a time you knew you were right, but still had to follow directions or guidelines
Customer Obsession
Tell me about the last time your workday ended before you able to get everything done.
Deliver Results
Tell me about a time you had to raise an uncomfortable issue with your boss.
Earn Trust
Tell me about a goal you failed to achieve
Earn Trust
Tell me about a time you worked on a team with individuals from different cultural backgrounds
[Tell a story]
Describe a time when you found it difficult to work with someone from a different background.
[Tell a story]
Give me an example of a situation where you had to take into account the sensitivities of different parties
[Tell a story]
Tell me about a time you observed a culturally insensitive behaviour on the job
[Tell a story]
What experiences have you had with recruiting, hiring, training and/or supervising a diverse workforce?
[Tell a story]
Tell me about a time recently when you had to take someone’s cultural perspective into account in dealing with them.
[Tell a story]
When you have worked the hardest.
[Tell a story]
Tell me about a time you had to juggle multiple important projects.
[Tell a story]
What was your biggest mistake and what did you learn from it?
[Tell a story]
Tell me about a decision that you regret.
[Tell a story]
Describe a situation in which you found a creative way to overcome an obstacle.
[Tell a story]
Tell me about a time when you came up with a new approach to a problem.
[Tell a story]
What’s the most innovative new idea you have implemented?
[Tell a story]
Tell me about two improvements you have made in the last six months.
[Tell a story]
Describe a time when you anticipated potential problems and developed preventative measures.
[Tell a story]
Tell me about a time you had to analyse information and make a recommendation.
[Tell a story]
Tell me about a time when you demonstrated leadership skills
[Tell a story]
When have you delegated effectively
[Tell a story]
Describe a time when you led by example.
[Tell a story]
Who have you coached or mentored to achieve success
[Tell a story]
Describe a project that required input from people at different levels in the organisation.
[Tell a story]
Share a rewarding team experience
[Tell a story]
Tell me about a time when you worked with a difficult team member.
[Tell a story]
Give me an example of a team project that failed
[Tell a story]
Tell me about a time you stepped up into a leadership role
[Tell a story]
Let’s say you need something important from a coworker and that person isn’t responding. How would you deal with this?
[Tell a story]
Tell me about a time when you had to manage multiple responsibilities. How did you handle that?
[Tell a story]
Let’s say you’re working on a major project and you’re in the weeds. How do you find your way out?
[Tell a story]
We all deal with difficult customers from time to time. Tell me about a challenge client-facing situation and how you handled it.
[Tell a story]
Sometimes we have an all-hands-on-deck situation that may require everyone to work extra hours. How would you handle that?
[Tell a story]
Everyone starts somewhere. Talk about a time when you were new on the job and had a lot to learn. How did you manage that?
[Tell a story]
I’m interested in how you recharge when you’re not working. What do you do with your downtime?
[Tell a story]
Has your manager/supervisor ever asked you to do something that you were uncomfortable with? How did your handle this?
[Tell a story]
Tell me about a time you witnessed a fellow employee do something that you didn’t think was appropriate.
[Tell a story]
Tell me about a time you made a mistake at work. How did you deal with it?
[Tell a story]
How have you reacted to a colleague who regularly lets the team down?
[Tell a story]
Tell me about a time you had to work at a fast pace for an extended period of time. How did you maintain your work pace?
[Tell a story]
Tell me about the longest time it took you to conclude a deal with a customer.
[Tell a story]
Describe a situation when you had to overcome a number of obstacles to achieve an objective.
[Tell a story]
Describe what you do to control mistakes in your work.
[Tell a story]
Describe a situation in which you had to schedule your activities to meet a work objective.
[Tell a story]
Describe a new idea or suggestion that your made to your supervisor recently.
[Tell a story]
Describe a situation when you had negotiated with others in your organisation to reach agreement.
[Tell a story]
Tell me about a time you had to quickly adjust your work priorities to meet changing demands.
[Tell a story]
Tell me about a time you had to make a decision under pressure to meet a deadline.
[Tell a story]
Describe a time when you were faced with a stressful situation and used your coping skills.
[Tell a story]
Describe a time when you demonstrated the ability to be an effective team member.
[Tell a story]
Describe a time when you sacrificed short term goals for long term success
[Tell a story]
Tell me about a time when you had to choose between technologies for a project.
[Tell a story]
Tell me about a time when you disagreed with your hiring manager. What did you do?
[Tell a story]
Tell me about a time when you had to coach an employee.
[Tell a story]
Tell me about a time you heard difficult feedback and how you handled it.
[Tell a story]
Describe a time when you had to convince the leaders of your team despite their disagreement. What did you do to convince them.
[Tell a story]
Tell me about a time when you were not able to meet a time commitment. What prevented you from meeting it? What was the outcome and what did you learn from it?
[Tell a story]
Describe an example of when you took risk and failed?
[Tell a story]
Tell me about a time when you overcame an obstacle and delivered results.
[Tell a story]
Tell me about a time when you disagreed with your boss.
[Tell a story]
What is the most significant impact of your work inside a team?
[Tell a story]
Tell me about a time when you helped improve an internal work process. How did you do it and what was the result?
[Tell a story]
What is the best invention or idea you had in the past two years?
[Tell a story]
Tell me about a time you exceeded your expectations
[Tell a story]
Describe a project that you are particularly proud of. How did it impact your company? What challenges did you encounter and did you solve them?
[Tell a story]
Tell me about a time you had a conflict at work.
[Tell a story]
Tell me about a time when you took the lead on a difficult project.
[Tell a story]
Tell me about a time when you received negative feedback from your manager. How did you respond?
[Tell a story]
How would you handle a project that is expected to be behind schedule.
[Tell a story]
Describe a time when you received criticism and how you handled it.
[Tell a story]
Tell me about a time when you had to make judgement call without having time to refer to a manager/supervisor.
[Tell a story]
Give me an example where you strongly hand an opinion and you were the outlier.
[Tell a story]
Why Amazon?
[Tell a story]
Explain a situation where you faced a problem and how did you deal with it?
[Tell a story]
Tell me about a time when you made a decision without consulting your manager.
[Tell a story]
What is your greatest strength?
[Tell a story]
Tell me about a time when you were curious; what were your expectations and what did you learn from them?
[Tell a story]
