Information Management

Question 1

Stages of information management

Answer 1

Collecting, storing and retrieving
Manipulating and processing
Analysing
Securing
Transmitting and communicating

Question 2

Collect

Answer 2

At this stage, the business will be collecting data from customers and clients. Usually done by filling out applications/forms. Whilst collecting data, the business must ensure the data collected is accurate, up to date and relevant for business use.

Question 3

Store

Answer 3

As information collected, it must also be stored. The most common methods of storing customer/client data are spreadsheets and databases. Data stored must be kept secure in order to avoid breaking the data protection act.

Question 4

Retrieve

Answer 4

The business will be fetching the data collected earlier for business use.

Question 5

Manipulate and process

Answer 5

Manipulating and processing data refers to organising data. Types of manipulating data includes

Question 6

Analyse

Answer 6

Analysing data shows the business different patterns and trends about their data.

Question 7

Security

Answer 7

Businesses will have to take certain measures to keep their data and information safe.

Question 8

Transmitting and communicating

Answer 8

Transmitting and communicating refers to sending information to where it belongs.