INFLUENCES - GLOBALISATION AND TECHNOLOGY

Question 1

WHAT ARE THE INFLUENCES ON OPERATIONS MANAGEMENT

Answer 1

influences on operations management are factors that influence how, when and where operations processes and activities occur. 
Legal regulations 
Environmental sustainability 
Globalisation 
Government polices 
Cost based competition 
Corporate social responsibility 
Technology 
Quality expectations

Question 2

GLOBALISATION

Answer 2

The process of the increased worldwide interaction, integration and interdependence between people, businesses, governments and economies
For businesses, globalisation has created both opportunities and threats:

Question 3

Opportunities globalisation

Answer 3

New markets, more customer and inputs to source

Question 4

Threats globalisation

Answer 4

Increased competition and complexity of navigating different markets/countries

Question 5

IMPACT OF GLOBALISATION

Answer 5

o Operations processes and activities now need to cater for the global market either by customising or standardising
o Many businesses have developed a global sourcing and production network expanding the distance of their operations process.

Question 6

TECHNOLOGY

Answer 6

o Technology refers to the design, construction and application of innovative devices, methods and machinery to operations processes.
o Within operations management technology is used to plan, organise and control the processes and during the operations process itself

Question 7

IMPACT OF TECHNOLOGY

Answer 7

o The use of technology within the operations process improves the speed and consistency of quality of production
o It can increase the competitiveness of a business by producing/providing unique and customised goods and/or services