Inbound Marketing Flashcards
Inbound marketing
The inbound methodology is the method of growing your organization by building meaningful, lasting relationships with consumers, prospects, and customers. It’s about valuing and empowering these people to reach their goals at any stage in their journey with you.
Attract
Drawing in the right people with valuable content and conversations that establish you as a trusted advisor with whom they want to engage.
Engage
Presenting insights and solutions that align with their pain points and goals so they are more likely to buy from you.
Delight
Providing help and support to empower your customers to find success with their purchase.
What is the Hubspot Flywheel?
The flywheel is a business model adopted by HubSpot to illustrate the momentum your organization can gain by prioritizing and delivering exceptional customer experience.
What are the forces for the flywheel?
You can spin and build momentum in your flywheel by investing in strategies that acquire and retain customers
What slows the flywheel?
Friction. Often the biggest sources of friction for your customers come in the handoffs between teams, so alignment and communication between teams are key to keeping your flywheel spinning.
How to attract with inbound marketing?
- Valuable content
- SEO strategy
How to engage with inbound marketing?
- Communication (Customer service)
- Build relationships
- Values
How to delight with inbound marketing?
- Well-timed chatbots
- Surveys/Feedback
- Social media listening
An inbound marketer’s goal is…
To attract new prospects to your company, engage with them at scale, and delight them individually.
Attract Tools
Ads, Video, Blogging, Social Media, Content Strategy
Engage Tools
Lead flows, Email Marketing, Lead Management, Conversational Bots, Marketing automation
Delight Tools
Smart content, Email marketing, conversational inbox, attribution reporting, marketing automation
Nine Steps to Creating an Inbound Marketing Plan
- Define your Buyer Personas
- Outline your Marketing Triggers
- Create a List of Keywords
- Set Your Inbound Marketing Goals
- Outline Your Content Strategy
- Design Your Lead Nurturing Process
- Create a Conversion Focused Blogging Strategy
- Implement an Inbound Marketing Platform
- Recruit a Team of Inbound Marketing Experts