Impact Questions Flashcards
1
Q
What is the impact of delaying CapEx spend on new systems?
A
2
Q
What is the impact of saving OpEx?
A
3
Q
How important is that to your team?
A
4
Q
A simple “humph” can bring out emotion and get them talking too.
A
5
Q
That sounds like it is important to you”. And then pause and wait for their response
A
6
Q
That is interesting…
A
7
Q
Why is that?
A
8
Q
I am confused…
A
9
Q
Can you elaborate?
A
10
Q
Can you clarify what that meant to you?
A
11
Q
Oh, how so?
A
12
Q
How did that affect you?
A
13
Q
Can you be more specific?
A
14
Q
Can you give me an example?
A
15
Q
What does that mean?
A