Identity in institutional contexts

Question 1

Difference between hi and hello

Answer 1

‘hi’ claims recognition

difference between claiming and displaying

Question 2

Identity and epistemic territories

Answer 2

patients/doctors
911 calls
journalists and first-hand/derivative acces to info

Question 3

transitions between mundane and institutional interaction

Answer 3

“right” – transitional. Marks a change in topic/subject shift

Assessments such as “that’s nice”, “Oh, I see” are markers of mundane conversation = showing an interest that goes beyond the institute

Question 4

Owning grandchildren (raymond and heritage, 2006)

Answer 4

Terms of agreement = who has the right to assess

Reported speech = upgrades the speech of the person in second position and stands as epistemic upgrading