Human Resources Flashcards
Considering current understanding of employment at will, under which of the following conditions is it legal to terminate someone?
- If an employee notifies the media about workplace conditions
- If an employee is under union contract that limits termination
- If an employee performs adequately at work
- If an employee notifies government agencies about legal violations
- If an employee takes time off for jury duty
If an employee performs adequately at work
Which of the following is NOT a reason why workers typically vote for unionization?
- Poor working conditions
- Lack of communication
- An attempt to influence the stock price
- A history of arbitrary discipline and discharge
- A desire to raise the average wage
An attempt to influence the stock price
According to the Age Discrimination in Employment Act, discrimination is prohibited against people aged:
70-75. 40 and over. 20-40. 60 and over. 50-70.
40 and over.
When managers and executives describe the strategic value of skills and knowledge of employees, they use the term:
emotional intelligence. social capital. working capital. multiple intelligence. human capital.
human capital.
A job analysis determines:
- if the benefits are desirable to applicants.
- the pay level for compensation.
- the skills and knowledge needed for a position.
- if recruiting should be done internally or externally.
- the productivity levels of jobs performed.
the skills and knowledge needed for a position.
Which of the following types of interviews focuses on hypothetical circumstances?
Unstructured interviews Situational interviews Nondirective interviews Behavioral description interviews Exit interviews
Situational interviews
Which of the following is included in a job analysis?
- A job description and a job specification
- A job description and a job appraisal
- A job specification and a job appraisal
- A job profile and a job design
- A job specification and a job profile
A job description and a job specification
_____ refers to the degree to which a selection test predicts or correlates with job performance.
Validity Reliability Accuracy Significance Precision
Validity
Which of the following departments within an organization deals with activities such as staffing, training, performance appraisal, and labor
relations?
Accounting Production Operations Human resources Marketing
Human resources
Social Security verification, a criminal records review, and verifications of past employment and education are all a part of a(n):
content validation. integrity test. situational analysis. background check. needs assessment.
background check.
Which of the following acts prohibits discrimination based on race, sex, color, national origin, and religion?
- The Immigration Act of 1990
- The Equal Pay Act of 1963
- The Americans with Disabilities Act of 1990
- The Fair Labor Standards Act of 1938
- The Civil Rights Act of 1964
The Civil Rights Act of 1964
An internal recruitment tool used by organizations is the:
- outplacement system.
- vertical integration system.
- job-posting system.
- expatriate system.
- benchmarking system.
job-posting system.
One difficult part of human resources planning is trying to determine how many and what type of people are needed in an organization, which
is known as a(n):
demand forecast. productivity report. employee forecast. labor supply report. productivity forecast.
demand forecast.
A difference between a structured interview and an unstructured interview is that, a structured interview:
- does not allow comparison of answers between candidates.
- is unreliable in predicting job performance.
- asks the same questions to all applicants.
- can help establish rapport.
- provides a sense of the applicant’s personality.
asks the same questions to all applicants.
The three stages in the HR planning process are planning, programming, and _____.
evaluating strategizing measuring monitoring implementing
evaluating
The process of using multiple sources of appraisal to gain a comprehensive perspective on one’s performance is known as a _____appraisal.
traits 360-degree behavioral concentric results
360-degree
An internal factor that influences the wage mix is:
market conditions. area wage rates. cost of living. collective bargaining. worth of job.
worth of job.
The most difficult part of human resources planning is conducting:
external labor supply forecasts. job specifications. internal labor supply forecasts. demand forecasts. job analyses.
demand forecasts.
_____ involves teaching managers and professional employees broader skills needed for their present and future jobs.
Soft skills training Vestibule training Awareness building Bootlegging Development
Development
Firms can create a competitive advantage when human resources are:
submissive. imitable. rare. trainable. unorganized.
rare.
Teaching lower-level employees how to perform their present jobs is referred to as:
development. performance counseling. workplace education. performance appraisal. training.
training.
_____ has been criticized for resulting in unrealistic expectations, too much rigidity, and too much focus on short-term achievement at the
expense of long-term goals.
360-degree appraisal Behavioral appraisal The critical incident technique Trait appraisal Management by objectives
Management by objectives
_____ provides financial assistance to employees suffering from job-related injuries.
Laissez-faire policy Unemployment insurance Workers' compensation Fair labors Act Social security
Workers’ compensation
The selection technique that involves asking all applicants the same questions and comparing their responses to a standardized set of answers is a(n):
structured interview. termination interview. observational interview. nondirective interview. informal interview.
structured interview.
Programs that focus on identifying and reducing hidden biases against people with differences and developing the skills needed to manage a varied workforce is known as:
diversity training. team training. orientation training. ethnicity training. group training.
diversity training.
When a company prefers to base salary on performance, in the absence of objective performance measures, it uses a(n) _____ which is
based on ratings given by managers.
- individual incentive plan
- pay for performance system
- gain-sharing system
- profit-sharing plan
- merit pay system
merit pay system
The process of helping people who have been dismissed from the company to gain employment elsewhere is known as:
outsourcing. outplacement. downsizing. expatriation. inpatriation.
outplacement.
Right-to-work legislation allows employees to work without having to join a:
privy council. service club. retirement plan. wildcat strike. union.
union.
A seemingly neutral employment practice that has a disproportionately negative effect on a group protected by the Civil Rights Act is said
to have a(n):
reverse impact. civil rights impact. disproportionate impact. adverse impact. discriminatory impact.
adverse impact.
The Americans with Disabilities Act, passed in 1990, prohibits:
- disabled people from being required to work.
- hiring people with contagious diseases.
- employment discrimination against people with disabilities.
- workplace modifications to facilitate disabled employees.
- employing people addicted to drugs or alcohol.
employment discrimination against people with disabilities.
