Human Resource Management and Diversity Flashcards

1
Q

Human resource management

A

Formal system for management of people within an organization

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2
Q

Human Capital

A

The knowledge, skills, and abilities of employees that have economic value

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3
Q

Job analysis

A

A tool for determining what is done on a given job and what should be done

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4
Q

Job description

A

The tasks, duties, and responsibilities in a job

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5
Q

Job specification

A

The skills, knowledge, and abilities to perform a job (needed)

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6
Q

Selection process

A

Applications and resumes
Interviews
Reference checks
Background checks
Personality tests
Drug testing
Cognitive ability tests
Performance tests
Integrity tests

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7
Q

Challenges of diversity

A

Unexamined assumptions
Lower cohesiveness
Communication problems
Stereotyping
Mistrust and tension

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8
Q

Training

A

Teaching most lower level employees

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9
Q

Development

A

Higher level to learn more broad skills

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10
Q

Awareness building

A

Sensitize others the importance of valuing diversity

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11
Q

Skill Building

A

Dealing with diversity issues on the job, giving them the skills to deal

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