Human Resource Management and Diversity Flashcards
Human resource management
Formal system for management of people within an organization
Human Capital
The knowledge, skills, and abilities of employees that have economic value
Job analysis
A tool for determining what is done on a given job and what should be done
Job description
The tasks, duties, and responsibilities in a job
Job specification
The skills, knowledge, and abilities to perform a job (needed)
Selection process
Applications and resumes
Interviews
Reference checks
Background checks
Personality tests
Drug testing
Cognitive ability tests
Performance tests
Integrity tests
Challenges of diversity
Unexamined assumptions
Lower cohesiveness
Communication problems
Stereotyping
Mistrust and tension
Training
Teaching most lower level employees
Development
Higher level to learn more broad skills
Awareness building
Sensitize others the importance of valuing diversity
Skill Building
Dealing with diversity issues on the job, giving them the skills to deal