Human Resource Management (AL) Flashcards

1
Q

HRM strategy

A

A long term plan for the management of an organisation’s human resources

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2
Q

Soft and hard HRM

A

Hard- Managing employees focusing on cutting costs

Soft- managing employees that focuses on employee development so they are motivated and stay in the business

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3
Q

Full-time and permanent employee contract

A

Full-time- contract that is for a complete working week

Permanent- contract that employs a worker until dismissed, redundant or decided to leave

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4
Q

Benefit and limitations of full time employment contracts

A

Benefits
-Satisfy safety and security needs
-Increase in employee loyalty
-Low labour turnover

Limitations
-Labour costs become fixed costs
-Contracts are inflexible

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5
Q

Temporary contract

A

Contact offer for a fixed period of time and can be renewed

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6
Q

Part-time contract

A

Contracted only to work certain hours per week

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7
Q

Zero hour contract

A

Contract that does not guarantee
minimum hours of work but worker is expected to be available when called

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8
Q

Gig economy

A

Employment mix like temporary contacts where workers are hired as independent contractors

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9
Q

Benefit and limitations of part-time, temporary, zero hours and gig economy

A

Benefits
-Fixed labour costs are reduced
-Workers are available incase of absenteeism of other workers
-Zero-hour contracts, wage is only paid for hours worked
-Gig contracts remove all employment cost except the payment

Limitations
-More employees to manage
-No effective communication as more employees are present
-Part-time/temporary workers are less committed to the business
-Fewer opportunities for training than for full-time/permanent

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10
Q

Flexible employment contracts

A

Contract that allows employee more control over work-life balance.

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11
Q

Flexitime with
Benefit and limitations

A

Flexible working that lets employees fit their working hours around their individual needs

Benefit
-More choice over working hours
-Able to attract well qualified recruits
-Improved workforce motivation

Limitations
-Teamwork becomes difficult
-May not be enough attendance of employees at a given time
-Communication/meetings are difficult

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12
Q

Home working with
Benefit and limitations

A

When employee works from home for specific number of days a week

Benefits
-Reduced time wasted in travel
-Reduces business costs
-Easier to recruit good quality employees

Limitations
-Teamwork is difficult
-Employee has less social contact
-Difficult to assess employee performance

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13
Q

Annualised contracts with
Benefit and limitations

A

A contract offering specific number of hours over a year

Benefits
-There is a period of regular hours, rest is unallocated and used when its needed
-Gives employee flexibility
-Employers can call in workers when required

Limitations
-Workers being called at short notice reduces freedom
-If annual hours are used up at the end of the year, high cost overtime rates may have to be offered

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14
Q

Job sharing with
Benefit and limitations

A

Work schedule in which two employees share responsibilities of one full time job

Benefits
-Workers may be more productive
-Employee can cover for colleague absenteeism
-Workers can achieve work life balance

Limitations
-HR administration for 2 workers
-Maybe confusion over responsibilities
-Lack of teamwork reduces productivity

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15
Q

Compressed working hours with
Benefit and limitations

A

Number of hours per week worked in fewer days

Benefits
-Employees have opportunities for longer weekends
-Employees that travel for longer may appreciate the extra day off

Limitations
-Employees may prefer shorter bursts rather than longer stretches
-Unable to ensure sufficient worker attendance each day

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16
Q

Shift work with
Benefit and limitations

A

Includes evening or night shits, early mooring shifts and rotating shifts

Benefits
-Increase output
-More flexible for business

Limitation
-Machine maintenance must be built into the shift system
-Night and rotating shift workers are more prone to be sick and this reduces productivity

17
Q

Ways to measure employee performance

A

-Labour productivity
-Absenteeism
-Wastage rates
-Performance against objectives

18
Q

Management by objectives

A

Information systems to compare actual performance and achievements against preset objectives for employees or departments

19
Q

Benefits and limitations of MBO

A

Benefits
-Managers and subordinates will have focused goals
-Helps coordinate between departments to work for same goals
-Managers can monitor performance and measure success and failure

Limitations
-Time consuming, especially consultation after MBO
-Objectives may be outdated and MBO is not relevant
-MBO does not consider resources and employee training