Human Resource Management Flashcards
1
Q
Project HR Management Overview
A
- Plan
- Acquire project team
- Develop project team
- Manage team
2
Q
Needs of successful staff assignments
A
- Role
- Responsibility
- Competency
- Authority
3
Q
Situational Leadership Two Basic Elements
A
- The degree of personal maturity. “Follower Readiness”
2. Complexity of given situation
4
Q
Situational Leadership - Leader behavior and decision style
A
S1-direct
S2-coach & sell
S3-Participate & support
S4-Delegate
5
Q
Bosch Guidelines for Leadership
A
- Aim for success
- Demonstrate initiative
- Demonstrate courage
- Keep your associates informed
- Lead by goals
- Give feedback to your associates
- Trust your associates
- Shift your perspective
- shape the future together
- Develop your associates
6
Q
Performance Levels of project organizations
A
Confusion - Crowd
Communication - Group
Achievement of goals - Team
Excellence - Synergy Team
7
Q
Develop team (Tuckman)
A
Forming Storming Norming Performing Adjourning
8
Q
3 critical processes for developing virtual teams
A
Manage…
- Decision making process
- participation process
- information process
9
Q
Decision making in teams
A
- Random decision
- Dictatorship
- Majority decisions
- Unanimity
- Plurarity
10
Q
Strategies to Master Conflicts
A
- Withdraw or avoid
- Accommodate or smooth
- compromise
- Problem solving, confronting, collaborating
- Forcing
11
Q
Guides for conflict discussions
A
- Reports
- Queries
- Analyses
- Find and re-evaluate solutions
- Conclude
12
Q
Rules for conflict discussion
A
- Always one on one
- Introduce the discussion
- Clarity instead of insinuations
- Describing instead of accusing
- Look for solutions instead of causes
- Find solutions instead of dictating them
- Listen instead of talking
- Resolve objections
- Clear agreement instead of bearing it.
