Human Resouces Job Descriptions Flashcards

1
Q

Job Description
- What is on it

A
  • Job Title
  • Who the Position Reports to (Title)
  • Key Responsibilities
  • Qualifications Required
  • Date / Version
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2
Q

Job Analysis

A

Have to understand the positions
- Activities, Duties, Responsibilities
- How they are performed
- Degree of responsibility of the role

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3
Q

Job Analysis
- Competency / Knowledge / Skill / Ability

A

Merge the roles and the performance measures to find competencies
- Can help guide performance reviews to see who is an excellent, satisfactory, or poor employee

Limit to 6-10 competencies and prioritize

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4
Q

Job Analysis
- Performance Measure

A
  • A measure of the employee’s performance
  • Specific behaviours to monitor
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5
Q

Job Analysis
- Create Targets

A

Use competencies and performance measures to create standards
- Ex. 75%

Be realistic

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6
Q

Job Analysis
- Education

A

Define Education, Training, Experience required

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7
Q

Performance Appraisal
- What is it

A

Meant for positive feedback to enhance performance
- Allows to set future objectives

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8
Q

Performance Appraisal
- How to do it

A

Have employee do a self assessment

Ensure they know the process and that there are no surprises

Schedule time with employee

Customize review form based on the role

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9
Q

Performance Appraisal
- Sample Agenda

A
  1. Review objectives from last performance review
  2. Review performance against the objectives (Have they been met?)
  3. Discuss working relationship (Any issues from both parties?)
  4. Identify issues related to working conditions
  5. Discuss organization goals
  6. Discuss employee goals
  7. Identify need for job description changes (3-4 new / updated targets)
  8. Compensation review
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10
Q

Performance Management
- What is it?

A

Different than Performance Reviews
- Ensures everyone understands where the company is headed and what can be done to achieve those goals

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11
Q

Performance Management
- Techniques

A

Periodic Check Ins

Positive Feedback / Recognition

Deal with Negative Situations

Rewards (Tailored to the worker)

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12
Q

Performance Management
- Periodic Check-Ins

A

Use objectives from performance appraisal to measure progress

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13
Q

Performance Management
- Positive and Negative situations

A

Positive:
- Should be handled publicly

Private:
- Should be handled privately and promptly to achieve a resolution

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14
Q

Performance Management
- Rewards

A

Basic Pay
- Guaranteed compensation

Pay for Performance
- Depends on achievements of specific targets

Benefits
- Health benefits, Pensions, RRSPs, Vacation
- Holiday Parties
- Education

Recognition
- Awards
- Promotions

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15
Q

Performance Management
- Reward Challenges

A

Basic Pay
- Pay for going to work

Pay for Performance
- How are targets set?
- Is the individual responsible for the outcome?
- Is a team focused target effective?

Benefits
- Does the employee value the benefit

Recognition
- Fairness and appropriatness

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