Human Factors Flashcards
1
Q
Slips
A
Attentional failures
2
Q
Lapses
A
Memory failures
3
Q
Mistakes
A
Failures in the plan of action
• rule based mistakes
• knowledge based mistakes
4
Q
Violations
A
Intentional actions
5
Q
Unintentional
A
Slips, Lapses, Mistakes
6
Q
Performance levels
A
Knowledge based
Skill based
Rule based
7
Q
3 stages of stress
A
- Alarm stage
- Resistant stage
- Exhaustion stage
