Human Error Flashcards

1
Q

Slip

A

Failure in execution of action

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2
Q

Mistake

A

Errors in planning of action

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3
Q

Lapse

A

Intended action is forgotten

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4
Q

Violation

A

Intentional choice to disobey rule

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5
Q

Error of omission

A

user fails to perform required action

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6
Q

Error of commission

A

User performs an inappropriate action

  • timing error - wrong timing
  • sequence error - wrong order
  • selection error - chooses wrong
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7
Q

Mediational errors

A

Information processing errors (cognitive)

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8
Q

Environmental stressors

A
  • noise
  • temperature
  • vibration
  • poor light
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9
Q

Psychological stressors

A
  • anxiety
  • frustration
  • fatigue
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10
Q

Arousal

A

General energy level of operator

-more stress->more arousal

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11
Q

yerkes-dodson law

A

medium arousal leads to best performance

  • graph with U/V shaped curve
  • higher stress for less complex tasks
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12
Q

Effects of stress

A
  • increases attentional selectivity
  • narrows attention to focus
  • reduces working memory
  • causes decisions to be made faster (less smart)
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