Hughes 2019 Flashcards
Factors that influence the ability and motivation of consumers to process information they are exposed to:
Social media platform: blog vs. Facebook
Stage of the customer journey: awareness vs. trial
Key findings: blogger characteristics: source expertise has
Source expertise has
A positive impact: for awareness intent campaigns
A negative impact: for trial campaigns
No impact: on Facebook (low-involvement, high-distraction social media platforms)
key findings 3
The interplay between platform type, campaign intent, source, campaign incentives, and content factors is key for driving engagement.
Sponsored blogging affects online engagement (e.g., posting comments, liking a brand) differently depending on blogger characteristics and blog post content.
By optimizing social influencer marketing strategies with these results, firms can increase return on engagement (ROE) for influencer marketing campaigns.