Bleier et al 2015 Flashcards

1
Q

banner effectivensess hinges on

A

on its interplay with timing and placement factors.

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2
Q

Degree of content personalization

A

Based on both or only one: product category and brand viewed by the consumer

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3
Q

Stage in the customer journey

A

Pre-purchase: information stage, consideration stage

& Post-purchase stage

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4
Q

Ad placement / context

A

Ads on shopping-related (congruent) vs. unrelated (incongruent) websites

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5
Q

banner ad effectiveness what when where

A

what: degree of content personalization, when stage in customer journey, where: ad placemetn context

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6
Q

what increases ctr

A

personalization

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7
Q

when does click through effectivenss decreases

A

as consumers progress toward the completion of the purchase decision process

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8
Q

Overpersonalization

A

but quickly lose effectiveness over time

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9
Q

Personalized banners are very effective when

A

consumers have just left the online store,

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10
Q

View-through

A

whether a consumer independently returns to the retailer’s online store after viewing a banner but not clicking on it

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11
Q

Goal-directed browsing

(view through) what is most effective

A

congruent personalized ads

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12
Q

experientel browsing (click tgrough) what is most effectvie

A

personalised ads

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