Bleier et al 2015 Flashcards
banner effectivensess hinges on
on its interplay with timing and placement factors.
Degree of content personalization
Based on both or only one: product category and brand viewed by the consumer
Stage in the customer journey
Pre-purchase: information stage, consideration stage
& Post-purchase stage
Ad placement / context
Ads on shopping-related (congruent) vs. unrelated (incongruent) websites
banner ad effectiveness what when where
what: degree of content personalization, when stage in customer journey, where: ad placemetn context
what increases ctr
personalization
when does click through effectivenss decreases
as consumers progress toward the completion of the purchase decision process
Overpersonalization
but quickly lose effectiveness over time
Personalized banners are very effective when
consumers have just left the online store,
View-through
whether a consumer independently returns to the retailer’s online store after viewing a banner but not clicking on it
Goal-directed browsing
(view through) what is most effective
congruent personalized ads
experientel browsing (click tgrough) what is most effectvie
personalised ads