HS 8 M1 Flashcards
who might go into communities to work with clients
Outreach Worker
who helps clients find and use services
Broker
who champions and defends clients’ causes and rights
Advocate
who assesses client programs and shows that agencies are accountable for services provided
Evaluator
who tutors, mentors, and models new behaviors for clients
Teacher/Educator
who uses intervention strategies and counseling skills to facilitate client change
Behavior Changer
who organizes client and community support to provide needed services
Mobilizer
who seeks and offers knowledge and support to other professionals and meets with clients and community groups to discuss and solve problems
Consultant
who designs, implements, and organizes new programs to service client needs
Community Planner
who offers direct support, encouragement, and hope to clients
Caregiver
who develops systems to gather facts and statistics as a means of evaluating programs
Data manager
who supervises community service programs
Administrator
who works closely with the highly trained professional as an aide and helper in servicing
Assistant to Specialist
is a licensed physician who generally has completed a residency in psychiatry, meaning that in addition to medical school, he or she has completed extensive field placement training in a mental health setting.
Psychiatrists
practice in a wide range of settings and are often found running agencies, consulting with business and industry, or serving
psychologists
Professionals who obtain a bachelor’s or master’s degree from a social work program generally are called______
Social workers
For many years, the word counselor simply referred to any “professional who practices counseling” (Chaplin, 1975, p. 5). Today, however, most individuals who call themselves _____ have a master’s degree in counseling.
COUNSELOR
almost always have a master’s or doctoral degree in counseling, social work, psychology, or marriage and family therapy and are specifically trained to conduct counseling with couples and families. F
Couple and family counselors
Primarily trained as medical professionals, psychiatric-mental health nurses are also skilled in the delivery of mental health services (American Psychiatric Nurses Association [APNA], 2014).
PSYCHIATRIC-MENTAL HEALTH NURSES
Because most states do not have laws that regulate use of the term ____, individuals with no training, experience, or even a degree can call themselves _____.
PSYCHOTHERAPIST
The professionals just discussed account for a large part of the circle of mental health professionals with which most individuals come in contact. However, the helping professions also include many other types of professionals, such as creative therapists (e.g., art therapists, play therapists, dance therapists), body-oriented therapists, pastoral counselors, psychoanalysts, Jungian therapists, complementary and alternative helpers, and many more—most of whom have their own professional association (Neukrug, 2015a).
OTHER PROFESSIONALS
Based on these studies and others, eight characteristics seem to be empirically or theoretically related to effectiveness as a helper:
(1) relationship building,
(2) empathy,
(3) genuineness,
(4) acceptance,
(5) cognitive complexity,
(6) wellness,
(7) competence, and
(8) cross-cultural sensitivity.
The relationship between the helper and client, sometimes called the working alliance, may be the most formidable factor in creating client change (Norcross, 2011; Wampold, 2010a, 2010b, 2010c; Wampold & Budge, 2012).
Relationship Building
Perhaps just as important as building a strong helping relationship, the quality of _____ that is, the ability to understand the inner world of another person—is the second critical element of an effective helping relationship (Elliot, Bohart, Watson, & Greenberg, 2011; Norcross, 2010).
Empathy
Research by Gelso (2009; Gelso et al., 2005) suggests that regardless of one’s theoretical orientation, there exists an ongoing real relationship in which the client, to some degree, will see the helper realistically.
Genuineness
sometimes called positive regard, is another component likely related to successful helping relationships
is an attitude that suggests that regardless of what the client says, within the context of the helping relationship, he or she will feel accepted.
Acceptance
Such helpers are likely to be more empathic, more open-minded, more self-reflective and self?aware, more effective with individuals from diverse cultures, able to examine a client’s predicament from multiple perspectives, and better able to resolve problems in the helping relationship
Cognitive Complexity
All helpers need to attend to their own wellness if they are to be effective. Stress, burnout, compassion fatigue, vicarious traumatization, and unfinished psychological issues can all hinder any helper’s ability to have a working alliance
Wellness
Helper expertise and mastery, otherwise known as ____, has been shown to be a crucial element for client success in counseling
Competence
the effective helper needs to have ______ and be culturally competent if he or she is going to make real connections with clients
Cross-Cultural Sensitivity
R
E
S
P
E
religious/spiritual identity
economic class background
sexual identity
level of psychological development
ethnic/racial identity
C
T
F
U
L
chronological/developmental challenges
various forms of trauma and other threats to one’s sense of well-being
family background and history
unique physical characteristics
location of residence and language differences
