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Higher Business > HR > Flashcards

HR Flashcards

1
Q

Workforce planning is…

A

Having the right number of employees in the right place with the right skills at the right time

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2
Q

Reasons for changing workforce are…x5

A

Staff moving to another job out with the company
Retirement
Short-term due to maternity/paternity
Change in working patterns e.g. part time
Promotion- different job in org

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3
Q

Steps in workforce planning are…x6

A

Identifying how many workers are required
Identify gaps in the
workforce
Identify current staff training needs to meet skills required
Analyse the skills required for future
Analyse current and future staff
Recruit and select new staff

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4
Q

Identifying how many workers are required means…

A

Predicting when theirs going to be a requirement for staff e.g. temporary, busy periods

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5
Q

Identify gaps in the workforce means…

A

Planning ahead by starts recruitment and training to close gaps in staffing levels

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6
Q

Identify current staff training needs to meet skills required means…

A

Analysing skills in workforce to develop skills and train existing staff

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6
Q

Identify current staff training needs to meet skills required means…

A

Analysing skills in workforce to develop skills and train existing staff

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7
Q

Analyse ps the skills required for the future means…

A

Thinking ahead to what the businesses requirements are

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8
Q

Analyses the current and future staff means…

A

Thinking ahead to what staffing will look like in the future to ensure no surplus or shortage of staff

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9
Q

Recruit and select new staff involves…

A

Recruitment and selection adverts

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10
Q

Application forms are…

A

A template that’s filled out that includes personal details, qualifications and experiences

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11
Q

Advantages to application forms are…x2

A

Asked all candidates the same questions
Makes them easy to compare

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12
Q

Disadvantages to application forms are…x3

A

Limited with what you can write
Limited character space
If you don’t have experience or qualifications in that industry you can’t put it in

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13
Q

Interviews are when an…

A

Interviewer asks quesioths to an interviewee about experience to give more detail

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14
Q

Advantages to interviews are…x3

A

Can assess if the candidate is suitable based on personality and physicality
Assess verbal skills of candidate
Allows candidate to ask questions

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15
Q

Disadvantages to interviews are…x2

A

Time consuming for candidate and staff
Some candidates may be stressed therefore cannot sell themselves well

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16
Q

Testing involves…

A

An exam style situation where you’re analysing someone’s abilities and skills

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17
Q

Advantage to testing is…

A

Good indication of skills, abilities and working in role pay situations

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18
Q

Disadvantages to testing are…x3

A

Takes time to gather candidates and tester together
Takes money for resources and location needed
Candidates may not perform well in test situations

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19
Q

A reference is a…

A

Statement by someone who knows the candidate well and can give a worthwhile opinion in the suitability of the job for that person

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20
Q

Advantage to references is…

A

Can give a good reflection of the individuals personality and work ethic

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21
Q

Disadvantages to references are…x2

A

May be bias
Takes time to obtain prior employers and contacts

22
Q

Selection methods/tests are…x6

A

Attainment t3st
Aptitude test
Psychometric test
Intelligence/IQ test
Medical test
Assessment centres

23
Q

Attainment tests are when…

A

Candidates demonstrate a learned skill e.g. secretary typing 100 words a minute

24
Q

Aptitude tests measure…

A

A candidates natural ability related specifically to a job

25
Q

Psychometric tests are…

A

Used to find out a candidates personality , whether they agree or disagrees to identify personality traits

26
Q

Intelligence/IQ tests measure…

A

A candidates mental skills including their numeracy, literacy and problem solving skills

27
Q

Medical tests measure…

A

A candidates physical, natural abilities related specifically to a job

28
Q

Assessment centres are when…

A

Applicants take part in different activities including role pay, team building and testing

29
Q

Advantages of assessment centres are…x3

A

Role play demonstrates relations life situations
Candidates interact with each other showing interpersonal skills
Reduces bias as skills and qualities are demonstrated

30
Q

Disadvantages of assessment centres are…

A

Needs planning and preparation to be useful
Takes time and involvement of current staff
Costly for venue and resources

31
Q

Appraisals are…

A

Two way meetings with an employee and another member of staff

32
Q

One to one appraisals are…

A

Traditional usually with line manager or supervisors
Regular meeting that reviews last years targets and new targets/training in the future

33
Q

Peer appraisals are…

A

With colleagues at the same level of hierarchy
Provides feedback on aspects of performance
Managers are excluded from this type of appraisal

34
Q

360 appraisal are…

A

The most complete method as feedback is from many different people from all levels of hierarchy as well as self-evaluation
All answer the same questions and usually anonymous
This allows for comparison

35
Q

Advantages of appraisals are…x4

A

Positive feedback increases motivation
Identifies suitable people for promotion
Helps identify any training needed
Helps set targets

36
Q

Disadvantages of appraisals are…x3

A

Negative feedback is discouraging
Time consuming- regularly done which misses out on work
Employees might set unrealistic target

37
Q

Equality act simplifies…

A

Previous anti-discrimination legislation and applies to businesses of all sides in the UK

38
Q

Impact of the equality act is…x4

A

Non-discriminative language in job adverts
Training staff on discrimination prevention and awareness of 9 PC
Accessible and accommodating for all
Equal pay for all genders

39
Q

Health and safety at work act 1974 means…

A

Employees have to cooperate with H+S training
Take reasonable care of themselves and others
Employers have to
Ensure safe working conditions
Provide H+S training equipment and clothing

40
Q

Impact of health and safety at work act 1974 is…x3

A

Compensation claims due to injury or accident caused by non-compliance
Temporary of permanent closure for non-compliance
Cost of providing equipment and training

41
Q

National minimum wage is…

A

The minimum pay per hour for most workers under the age of 23 are entitled to by law

42
Q

National living wage is…

A

The minimum pay per hour most aged 23+ are entitled to by law

43
Q

Impacts of NLW + NMW are…x3

A

Increased wage costs therefore decreasing profits
Not paying the right amount must be corrected and payments back dated
Cannot afford raise p- reduces employee hours/overtime, make them redundant

44
Q

Use of video conferencing in HR is…

A

Used to facility meeting or interviews from those who aren’t in the same location

45
Q

Use if VLE in HR is…

A

Allows staff to complete online reining on a digital platform at a time that suits an individual

46
Q

Use of internet or websites in HR is…

A

Can be sued to advertise job advert globally that encourages a wide spread of applicants

47
Q

Use of social media in HR is…

A

Spreads company info e.g, vaccinates, training programmes

48
Q

Use of e-diary in HR is…

A

Used to manage staff time, internal interviews and scheduling work rotas

49
Q

Use of email in HR is…

A

Contact applicants who have applied before if vacancy arises

50
Q

Use of databases in HR is…

A

Keep employee records and is easy to search criteria

51
Q

Use of PowerPoint in HR is…

A

Used to enhance staff training presentations

52
Q

Use of word in HR is…

A

Used to prepare contracts of employment

Higher Business (16 decks)

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