HPM 22.8- Community Outreach Manual Flashcards
The California Highway Patrol (CHP) is the primary law enforcement agency responsible for providing ___, ___, and ___ to the public..
safety, service, security
The central theme and goal of the Department’s community outreach program/effort is the development of empowered, action-oriented partnerships, dedicated to harnessing the power of collaboration, and directing that energy toward the resolution of traffic safety-related issues.
TRUE
Effective community safekeeping and problem solving occurs when law enforcement officers take the time to better understand the problems facing each of our various communities and officers develop a more appropriate response to address those concerns.
TRUE
In the case of ethnic minority communities, ___ and ___, along with a more responsive approach, can defuse and overcome such problems as lack of trust, language barriers, and cultural differences.
EMPATHY, UNDERSTANDING
Community outreach is a philosophy, management style, and organizational design which will promote the development of community partnerships directed toward solving and preventing community-related problems and issues.
TRUE
Community outreach promotes __________ approach to solving the problems of the community through the development and use of partnerships with community and service organizations, community members, and other public and private entities.
A NEW AND INNOVATIVE
Community outreach and public awareness programs are _____ effective when traffic safety stakeholders and the CHP combine their efforts to accomplish an objective.
MOST
The pillars of community outreach are community partnerships and problem solving.
TRUE
Community outreach requires buy-in support and commitment from management personnel at the command level of the organization and from community leaders if it is to be successful.
TRUE
The Office of Community Outreach and Media Relations (COMR) may be utilized by all employees as a resource for enhancing the Department’s public relations activities.
TRUE
The ___ is responsible for oversight and coordination of the Department’s community outreach program activities. This responsibility is delegated to COMR.
DEPUTY COMMISSIONER
Commanders are encouraged to partner with local organizations and community groups, or suggest that staff “adopt-a-cause” within their office and/or Area.
TRUE
Supervisors ___ ensure that assigned personnel are directing traffic safety activities that will support long-term community involvement, build community partnerships, and involve active problem-solving techniques and promote departmental traffic safety programs.
SHOULD
All employees ___ become knowledgeable in the community outreach philosophy and incorporate it, to the fullest extent possible, in their daily interactions with fellow departmental employees, the general public, and allied agency personnel.
SHOULD
ONE OF The fundamental COMPONENTS of community outreach is building longterm partnerships and collaborations with traditional and nontraditional entities to improve the overall traffic safety environment.
TRUE
