HPM 10.2- Internal Investigations Flashcards
Investigations of allegations ___ be done thoroughly, objectively, and in a timely manner.
SHALL
Investigations ___ be conducted in a manner which will ensure all applicable protections are afforded.
SHALL
All employees ____ be treated professionally, with dignity and respect.
WILL
All instances of alleged misconduct by departmental employees ___ be investigated and, when appropriate, adverse action or rejection during probation initiated.
SHALL
Government Code § ___ provides the authority to reject a probationary employee for reasons relating to the probationer’s qualifications, the good of the service, or failure to demonstrate merit, efficiency, fitness, and moral responsibility.
19173 GC
Collective bargaining agreements (CBAs) contain the terms and conditions of employment for represented employees. If an employee is subject to the terms of a CBA, it ____ always be reviewed.
SHALL
If the CBA has different processes than policy, the process identified in the ____ is controlling.
CBA
Except where otherwise indicated, the authority to take adverse action or initiate a rejection during probation is vested with the appointing power, the ___.
commissioner
Employees must ____ _____ any lawful orders or directives from a supervisor, manager, or officer in charge. This includes orders or directives from a superior which are conveyed by an employee of the same or lesser rank.
promptly obey
If an employee receives a conflicting order or directive, the employee must respectfully call the conflict to the attention of the supervisor giving the last order. If the person giving the last order does not change or rescind it, the employee ___ obey it, and ___ responsible for disobeying the first order.
MUST, IS NOT
Employees ___ never obey orders they know or reasonably should have known would require them to commit reasonably-apparent illegal acts.
SHALL
The Public Safety Officers Procedural Bill of Rights Act (POBR) is specified in California ___.
GC 3300 ET SEQ
By ___, POBR applies to all probationary and permanent departmental personnel who are peace officers. By ___, the Department has extended POBR rights to all other employees with the exception of cadets.
LAW, POLICY
Commanders ___ require all involved supervisory and managerial staff to review Chapter 11, Public Safety Officers Procedural Bill of Rights Act (POBR), prior to the initiation of an internal investigation.
SHOULD
If an internal investigation appears appropriate, the commander ___ discuss the allegations with the assistant chief in the commander’s immediate chain of command. With Division concurrence, an internal investigation ___ be initiated.
SHALL, SHALL
Upon initiation of an internal investigation, Division shall notify the appropriate Assistant Commissioner. The ___ shall also be notified for tracking purposes.
OFFICE OF INTERNAL AFFAIRS
The OIA, which reports directly to the Office of the Assistant Commissioner, ___, is the Department’s primary resource for guidance and assistance with the internal investigation process.
STAFF
An internal investigation is an official inquiry, utilizing departmental investigative resources, into alleged misconduct by departmental employees. Internal investigations may lead to ____ ______.
administrative action
Administrative Investigation is _ _____ ______ into alleged violations of policies or procedures, or poor performance, resulting in either exoneration or administrative sanctions, or other civil misconduct contemplated by Government code section 19572.
a formal investigation
Once initiated, an administrative investigation has four possible outcomes:
- ADVERSE ACTION
- REJECTION FROM PROBATION
- MISC INVESTIGATION
- NON-PUNITIVE TERMINATION
Adverse action penalties consist of:
- FORMAL WRITTEN REPRIMAND
- SUSPENSION
- REDUCTION IN SALARY
- DEMOTION
- INVOLUNTARY TRANSFER
- DISMISSAL
The Department ___ reject any employee during the probationary period for reasons relating to the probationer’s qualifications, for the good of the service, or for failure to demonstrate merit, efficiency, fitness, and moral responsibility.
MAY
___ is an administrative investigation in which the employee is exonerated, separates from state service, transfers to a new agency, or the conduct does not warrant adverse action or rejection during probation.
MISC INVESTIGATION
___ is action resulting in involuntary separation from state service, although not as a disciplinary measure. Examples include termination resulting from absence without leave, failure to meet minimum qualifications, and medical disqualification.
NON-PUNITIVE TERMINATION
The Department ___ only investigate allegations of misconduct when there is a nexus (or connection), between the act(s) and the individual’s employment with the Department. Such a nexus is necessary to establish a basis for disciplinary or corrective action.
SHALL
A(n) ___ Hearing is the process by which an employee who has resigned (by being absent without leave [AWOL]) has the opportunity to present information to an impartial and uninvolved departmental member with the authority to recommend a final disposition.
COLEMAN
An admonishment given in administrative interrogations which advises the subjects of the interrogations that they do not have the right to refuse to answer administrative questions. Subjects are also advised that failure to answer administrative questions will be deemed insubordination. Further, any statement made during an administrative interrogation cannot be used in a subsequent criminal proceeding.
LYBARGER
Preponderance of evidence is a significantly lesser threshold than “beyond a reasonable doubt.” Preponderance of evidence is often referred to as ___________
“the standard of 51 percent.
_____ _____ is intended to modify an employee’s behavior, and should instruct and train the employee to act and perform in accordance with established standards of conduct.
Progressive discipline
Progressive discipline provides the employee with the tools and awareness to bring performance to an acceptable level.
TRUE
Interim reporting is ___ a disciplinary option.
NOT
Preventative actions are proactive steps that reduce or eliminate the need for corrective or adverse action. It is the supervisor’s responsibility to engage and lead the employee in the right direction, as opposed to merely documenting the actions of the employee.
TRUE
Adequate ongoing training for all classifications is a preventative action. Supervisors and managers must ensure that employees attend required training and address training issues in a timely manner when appropriate (e.g., officer safety, policy changes).
TRUE
Providing clearly defined job duties, conduct, expectations, and objectives is a ____ _____.
preventative action
Providing periodic and routine assessment and feedback of job performance to some employees and providing employees with critical, constructive, and comprehensive feedback regarding job performance and conduct on an ongoing basis before a problem develops is a ____ ______.
preventative action
The goal of written or verbal corrective actions is to bring the employee’s performance to an______ level and to prevent continued misconduct or poor performance.
acceptable
Types of counseling are ____ __ ______. The primary difference between the two is documentation.
Informal and Formal
The following are considered corrective documentation, except:
MEMORANDUM OF EXPECTATION
A memorandum of counseling will ___ _____ contain a Bazemore Admonition.
not normally
A memorandum of direction ___ contain a Bazemore Admonition.
SHALL
A censurable CHP 2 ___ ____ contain a Bazemore Admonition.
SHALL NOT
A formal request for adverse action should be initiated if the employee does not respond to preventive and/or corrective actions, or the acts of misconduct are severe.
TRUE
Salary reduction in response to adverse action:
A salary reduction may be one (1) or more salary steps down to the minimum salary of the employee’s class.
A salary reduction is normally imposed in lieu of a suspension when an employee’s continued service is necessary.
TRUE
A salary reduction penalty is not available for an employee working at ____ _____.
bottom step
Suspension shall be specified in calendar days and may consist of a penalty ranging from one (1) work day to ____ ____ ______.
several pay periods
Any holiday falling within the suspension __ ___ counted as a working day.
IS NOT
An involuntary transfer is a transfer from one Area office to another Area office, or a transfer out of a specialized position. An involuntary transfer included as a penalty in an Adverse Action is subject to review by the State Personnel Board.
TRUE
A demotion may be permanent or temporary. If temporary, the employee automatically returns to the higher class on the date specified, and at the salary step determined by the hiring authority. If permanent, the employee can compete for a promotion at a later date.
TRUE
Dismissal may or may not be preceded by other forms of adverse action (i.e., progressive discipline). Dismissed employees ___ ____ thereafter be permitted to take any state civil service examination, or be certified from an eligible list to any position in the state service, without the prior consent of the State Personnel Board Executive Officer (Title 2, CCR, Section 211).
shall not
Regarding an internal investigation, the assigned primary investigator shall be at least ___ rank(s) higher than the highest ranking involved employee, unless otherwise approved by the Division commander or appropriate Assistant Commissioner.
ONE
The ___ is responsible for the quality and timeliness of the internal investigation.
COMMANDER
Area and Division commanders shall ensure the investigation is forwarded to OIA within ___ calendar days from the date the Area becomes aware of the misconduct.
60
In complex cases where the investigations will exceed ___-days, the Division commander should contact the appropriate Assistant Commissioner to request an extension.
60
Whenever any employee of this Department, including the employee subject to investigation, learns that another law enforcement agency is conducting an inquiry into allegations of ___ misconduct involving a member of the Department, the employee shall immediately notify a supervisor or manager.
CRIMINAL
Employees ___ be informed of the availability of resources, such as Employee Assistance Program (EAP), at appropriate times during the investigation.
SHALL
When potential criminal misconduct is identified, the commander ___ ensure the appropriate Division commander and OIA are notified.
SHALL
There are two accepted methods for conducting a criminal investigation without negatively influencing the corresponding administrative investigation:
CONCURRENT AND CONSECUTIVE
Which investigation should be conducted first?
CRIMINAL
To maintain the separation between investigations, criminal investigators ____ _____ participate in administrative interrogations (although it may be permissible to assist in planning the interrogation).
shall not
Commonly, the administrative investigator will have access to all information gathered in the criminal investigation, but can preclude the criminal investigator from having access to material from the administrative investigation.
TRUE
If an employee of this Department is requested to be interviewed by investigators pursuant to a civil rights investigation, the decision to consent to an interview with an outside investigator regarding a civil rights investigation shall be at the sole discretion of the ______ _______ (either as a witness to, or the subject of, an investigation).
departmental employee
If an employee of this Department is requested to be interviewed by investigators pursuant to a civil rights investigation, if such an interview is conducted on state time, a departmental supervisor _____ be present.
SHALL
The Department ______ ______ investigate all allegations of misconduct filed as a citizens’ complaint as provided in Section 832.5 of the California Penal Code.
IS REQUIRED TO
All internal investigations which involve a cadet as the subject, regardless of a temporary assignment, will be the responsibility of the ___.
ACADEMY COMMANDER
Employees assigned to special programs that remove them from direct departmental supervision (e.g., drug/vehicle theft task forces) will be the responsibility of the employee’s:
DEPARTMENTAL COMMANDER
Internal investigations which originate while an employee is working a temporary assignment within the Department, such as a protective services detail, motor carrier inspection program, watch officer, etc., remain the responsibility of the employee’s permanent commander.
TRUE- HOWEVER, DIVISION COMMANDERS MAY DIRECT SUCH INVESTIGATIONS BE CONDUCTED BY THE TEMPORARY ASSIGNMENT COMMANDER OR SUPERVISOR.