HPM 10.12 EEO Flashcards

1
Q
  1. Training opportunities, whether on-the-job, departmental, or specialized, are critical to the Department’s ability to achieve a labor force which is aware and sensitive to, as well as representative of, the inhabitants of the _____
    _________.
A

State of California

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2
Q

Office of Equal Employment Opportunity serves as the liaison and correspondent to state and federal agencies regarding EEO issues. Office of Equal Employment Opportunity reviews, processes, and submits finalized investigations to state and federal compliance agencies such as Department of Fair Employment and Housing (DFEH) and Equal Employment Opportunity Commission (EEOC).

A

True

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3
Q

Harassment is defined as pervasive, persistent, unwelcome conduct which is perpetuated by an individual’s ___________.

A

status in a protected group

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4
Q

For a complaint of discrimination based on religion…
. It does not have to be an organized group, traditional denomination, or world religion. However, the employee must demonstrate their faith is a truly held belief.

A

True

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5
Q

Courts have recognized two types of sexual harassment under federal and state law. These include

A

quid pro quo

hostile work environment

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6
Q

The Department may not discriminate against a drug addict who is not currently using drugs and has been rehabilitated. Discrimination is illegal when actions are based on a history of drug addiction. (Exception: Dept. may refuse to hire because of history of
drug abuse.)

A

True

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7
Q

Which of the following disabilities does not qualify a person to participate in LEAP?

A

economic

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8
Q

Federal and state laws prohibit the Department from making inquiries into an applicant’s medical status/history prior to making a conditional offer of employment.

A

True

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9
Q

The Commanders role in the Upward Mobility Program includes all of the following except:

A

Provide additional training to substandard employees at their own cost.

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10
Q

The percent rate for the Department to determine the need for a bilingual position in regards to contact with non-english speaking persons is:

A

10 percent or more

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11
Q

The Department-wide, long-range goal is to achieve a workforce that is representative of the state’s relevant labor force in all occupations and at all levels. A workforce analysis is conducted ___________ in order to provide
direction for the Department’s EEO Program.

A

Annually

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12
Q

An employee who wishes to participate in the Departmental Upward Mobility Program must be in a classification identified in the California State Civil Service Pay Scales as a ____________ occupation?

A

Low-paying

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13
Q

Each year, all state departments with ____ or more employees are required to compare race, ethnicity, gender, and disability representation of the state civil
workforce with relevant California labor force representations to identify any group with significantly lower representation referred to a
s underutilization?

A

50

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14
Q

Government Code Section 18850 provides the authority for the State Personnel Board to adopt, by resolution, the Bilingual Salary Program. This program was adopted to provide compensation to those employees that use bilingual skills that, on a continuing basis, average ___ percent of the employee’s work time?

A

10

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15
Q

Which of the following is not a true statement with regard to Legal Obligations involving Alcoholism and Illegal Drug Abuse?

A

Employees who use prescribed drugs or alcohol may not be required to meet the same standards of performance and conduct that are set for other employees.

“may be”

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16
Q

The Department cannot deny an employment opportunity to a qualified applicant or employee because of the need to provide reasonable accommodation, unless it would cause ___________on the organization or pose a ___________ to the individual or others?

A

An undue hardship / direct threat

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17
Q

Reasonable accommodations may include, but should not be limited to the following, except?

a. Making Test Sites Accessible
b. Making Written Test Accommodations
c. Modifying Work Sites
d. Restructuring Jobs
e. Adopting Flexible Leave Policies
f. All of the above are examples of Reasonable Accommodations

A

F. All of the above

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18
Q

Employees who feel they are victims of sexual harassment are encouraged to inform the individual that his or her behavior is unwelcome, offensive, in poor taste, or highly inappropriate; however, victims ___________ by departmental policy or federal or state law.

A

are not required to do so

19
Q

If a complainant believes he/she has been discriminated against, he/she may elect
to bypass the Department’s Internal Discrimination Complaint Process and/or may file with all of these external organizations within 365 days of the last
incident or notification of discriminatory acts, except?

A

EEOC

20
Q

With regard to Informal Level Counseling, the complainant has __________ from the last incident to contact an EEO Counselor regarding discrimination-related issues. Employees or applicants who believe they have been discriminated against and wish to use the _______ process shall discuss the problem with an EEO Counselor within the complainant’s Division.

A

11 months / internal

21
Q

All managers and supervisors are responsible and accountable to the appropriate __________ for personnel practices consistent with the Department’s EEO program.

A

Division Chief

22
Q

True or False.

Petty slights, annoyances, and isolated incidents, unless extremely serious, will not rise to the level of harassment.

A

True

23
Q

To be unlawful, the conduct must create a work environment which would be intimidating, hostile, or offensive to a _________

A

reasonable person

24
Q

Where does the Legal Authority comes from?

A
  • Title VII of the Civil Rights Act of 1964
  • California Fair Employment and Housing Act
  • Age Discrimination in Employment Act of 1967 (ADEA)
  • Americans with Disabilities Act of 1990
  • as well as other related state and federal civil rights laws
25
Q

____________are responsible for maintaining a work environment
free of discrimination and harassment and for providing reasonable accommodation
to qualified employees with disabilities to assist them with performing the essential
functions of their positions.

A

Managers and supervisors

26
Q

It is the responsibility of __________to

provide a climate of support for the Department’s EEO policies.

A

all employees

27
Q

Departmental Counselors and Investigators provides Divisions with rosters of their EEO counselors and EEO
investigators on a _______ basis.

A

quarterly

28
Q

In accordance with GC
12950.1 all supervisors (including managers) shall receive sexual harassment prevention training within ___ months of their promotion and every ___ years thereafter

A

six/two

29
Q

Supervisors and managers shall have employees initial and sign a CHP 237A,
Sexual Harassment Prevention and Discrimination Policy Admonition, during the employee’s ______ review or after any training on these policies.

A

annual

30
Q

Training shall be documented on the employee’s
A. CHP 237
B. Sexual Harassment Prevention raining Log
C. Employee Training Records System (ETRS).
D. All of the above

A

D. All of the above

31
Q

The CHP 237 shall be retained in the employee’s personnel file for

a. one year
b. two years
c. 5 years
d. until separation from state service.

A

d. until separation from state service

32
Q

True or False
federal and state law allow the Department to make medical inquiries of job candidates/applicants prior to making a conditional offer of employment.

A

False - prohibits the Department

33
Q

True or False
Requests for reasonable accommodation can be denied if the request would cause an undue hardship on the operation of departmental programs or if it can be
shown that the person would pose a direct threat to the health or safety of themselves or
others.

A

True

34
Q

All requests for reasonable accommodation based on a disability should be submitted through the chain of command on a ______.

A

CHP 163

35
Q

All EEO counselors serve at the discretion of the __________ and are
selected by, and are functionally responsible to, the appropriate Division chief when performing counseling duties.

A

Division chief

36
Q

All EEO counselors _____make at least ____, 20-minute, informal presentations annually at training forums within their respective Division

A

shall/two

37
Q

The complainant has ____months from the last incident to contact an EEO
counselor regarding discrimination-related issues.

A

11

38
Q

The EEO counselor shall or should not suggest remedies nor shall they introduce or infer additional allegations.

A

shall

39
Q

A complainant who is not satisfied with the Division chief’s Letter of Determination may file an appeal via a _____ with the appropriate
Assistant Commissioner,

A

CHP 612A

40
Q

In accordance with the State of California Records Retention Schedule, copies of the CHP 612, CHP 612A, CHP 612B, and CHP 612C, shall be retained by Divisions for a period of ____ years from the date the initial complaint was filed.

A

two

41
Q

The ________is legally obligated to ensure the workenvironment is free of discrimination.

A

supervisor/manager

42
Q

True or False
All statements of involved employees who are interviewed during an EEO
investigation shall be recorded. Prior approval to record a statement is
required.

A

False - not required

43
Q

Employees will complete an online training refresher course

every even-numbered calendar year.

A

False - odd-numbered

44
Q

In an effort to provide greater assistance to the public, Office of Equal Employment Opportunity (OEEO) will serve as resource and provide guidance to a
command which has been identified with a public contact rate of ____ percent or
more, in any given language.

A

2.5