how to measure the success of a project Flashcards
1
Q
what are the two types of feedback?
A
objective and subjective
2
Q
what is objective feedback?
A
feedback based on measurable facts
3
Q
what is subjective feedback?
A
feedback based on opinion, attitudes, beliefs, and reputation.
4
Q
what methods can be used to collect objective feedback?
A
completion figures, issue logs, and complaints analysis
5
Q
what methods can be used to collect subjective feedback?
A
informal methods such as chat and media coverage or formal methods like meetings and questionnaires
6
Q
what can feedback be used for?
A
recognizing successes and failures.
monitoring and measuring stakeholder satisfaction.
identifying lessons learned.
informing future projects.
driving business improvements.
reviewing personal performance.
