How to Get Real Help From Tech Support Flashcards
to fail to function or work properly
malfunction
a group of people who provide help and information usually for electronic or computer problems
help desk
tech support
takes control of something
take over
a shorter, quicker, or easier way to get to a place
also in the internet
shortcut
spread out over a large space : not concentrated in one area
diffuse
spread out
Computer crash
Computer crash
done or happening at the wrong time
inopportune
a strong feeling of being upset or annoyed because of something wrong or bad
anger
it couses (in other words)
result in
with a fresh perspective
with a fresh perspective
keep computer turned off
keep computer turned off
cool down
cool down
it’s important to do something (in other words)
it’s integral to do something
solving problems
troubleshooting
a problem that makes a situation difficult or confusing
snafu
hitting a wrong button
hitting a wrong button
a few
several
to hit or shake (something) forcefully
jar
jarring
to do something in sequence
in succession
opening several files in succession
to dislike (someone or something) very strongly
detest
connected
plugged in
an electrical wire that is wrapped in a protective covering and used to connect a device to a power source
cord
get something out of something
pull out
screen has gone dead
screen has gone dead
Short circuit protection
surge protector
the pieces that are left after something has been destroyed
debris
a board that has many electrical circuits and that is used in a piece of electronic equipment (such as a computer)
circuit board
built to last a decade
built to last a decade
highly common
highly common
motherboard
motherboard
from within
from within (d wewnątrz)
behaving wrongly
errantly
force quit
force quit
computer has frozen
computer has frozen
not exactly but close in number
roughly
hold down the power button
hold down the power button
a row of icons on a computer screen that allow you to do various things when you are using a particular program
toolbar
probably
likely to
a period of time when there is no electricity in a building or area
outage
intermittent connection issues are happening
intermittent connection issues are happening.
starting, stopping, and starting again : not constant
occasional, sporadic
intermittent
meeting
encounter
collect (in other words)
gather
warranty information
warranty information
is going to ask for
is going to ask for
a person chosen or appointed to act or speak for another or others.
representative
piece of paper (in other words)
pad of paper
give all or a large part of one’s time or resources to (a person, activity, or cause)
devote
go to the meeting (in other words)
step into a meeting
not at all useful
useless
are taking advantage of
are taking advantage of
postpone the meeting (in other words)
set aside an appointment
toward the side
aside
for both parties
for both parties
allowing you to do something easily or without trouble
comfortable
convenient
very useful or helpful
handy
call back number
call back number
to begin to occur or to exist
arise
do tej pory
so far
what has been done so far
what has been done so far
contact someone by phone.
summon someone to serve
call up
reasonable thing to expect
reasonable thing to expect.
having sound judgment
posiadać zdrowy osąd
reasonable
able to express ideas clearly
articulate
able to remain calm
patient
I try (in other words)
I do my best to
polite, kind, nice
courteous
being not polite (in other words)
being mean
something that continues or completes a process or activity
follow up
set up
set up
happening too soon or earlier than usual
prematurely
beyond control
beyond control
in the least
in the least
an amount that is much greater than what is necessary
plethora
software that is specifically designed to disrupt, damage, or gain unauthorized access to a computer system.
Malware
an animal or insect that causes problems
pest
oparty na
based off
popular demand
rating
popular demand
claim, say
claim, say
indeed (in other words)
in essence
a dishonest way to make money by deceiving people
scams
personally
in person
out of curiosity
out of curiosity (z ciekawości)
time to time
time to time
From time to time [=occasionally, once in a while], it’s nice to let someone else make the decisions.
