How to Get Real Help From Tech Support Flashcards by Szymon Szymon

to fail to function or work properly

malfunction

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a group of people who provide help and information usually for electronic or computer problems

help desk

tech support

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takes control of something

take over

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a shorter, quicker, or easier way to get to a place

also in the internet

shortcut

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spread out over a large space : not concentrated in one area

diffuse

spread out

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Computer crash

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done or happening at the wrong time

inopportune

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a strong feeling of being upset or annoyed because of something wrong or bad

anger

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it couses (in other words)

result in

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with a fresh perspective

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keep computer turned off

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cool down

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it’s important to do something (in other words)

it’s integral to do something

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solving problems

troubleshooting

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a problem that makes a situation difficult or confusing

snafu

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hitting a wrong button

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a few

several

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to hit or shake (something) forcefully

jar

jarring

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to do something in sequence

in succession

opening several files in succession

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to dislike (someone or something) very strongly

detest

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connected

plugged in

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an electrical wire that is wrapped in a protective covering and used to connect a device to a power source

cord

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get something out of something

pull out

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screen has gone dead

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Short circuit protection

surge protector

the pieces that are left after something has been destroyed

debris

a board that has many electrical circuits and that is used in a piece of electronic equipment (such as a computer)

circuit board

built to last a decade

highly common

motherboard

from within

from within (d wewnątrz)

behaving wrongly

errantly

force quit

computer has frozen

not exactly but close in number

roughly

hold down the power button

a row of icons on a computer screen that allow you to do various things when you are using a particular program

toolbar

probably

likely to

a period of time when there is no electricity in a building or area

outage

intermittent connection issues are happening

intermittent connection issues are happening.

starting, stopping, and starting again : not constant occasional, sporadic

intermittent

meeting

encounter

collect (in other words)

gather

warranty information

is going to ask for

a person chosen or appointed to act or speak for another or others.

representative

piece of paper (in other words)

pad of paper

give all or a large part of one's time or resources to (a person, activity, or cause)

devote

go to the meeting (in other words)

step into a meeting

not at all useful

useless

are taking advantage of

postpone the meeting (in other words)

set aside an appointment

toward the side

aside

for both parties

allowing you to do something easily or without trouble | comfortable

convenient

very useful or helpful

handy

call back number

to begin to occur or to exist

arise

do tej pory

so far

what has been done so far

contact someone by phone. | summon someone to serve

call up

reasonable thing to expect

reasonable thing to expect.

having sound judgment | posiadać zdrowy osąd

reasonable

able to express ideas clearly

articulate

able to remain calm

patient

I try (in other words)

I do my best to

polite, kind, nice

courteous

being not polite (in other words)

being mean

something that continues or completes a process or activity

follow up

set up

happening too soon or earlier than usual

prematurely

beyond control

in the least

an amount that is much greater than what is necessary

plethora

software that is specifically designed to disrupt, damage, or gain unauthorized access to a computer system.

Malware

an animal or insect that causes problems

pest

oparty na

based off

popular demand | rating

popular demand

claim, say

indeed (in other words)

in essence

a dishonest way to make money by deceiving people

scams

personally

in person

out of curiosity

out of curiosity (z ciekawości)

time to time

time to time From time to time [=occasionally, once in a while], it's nice to let someone else make the decisions.