How to Get Real Help From Tech Support Flashcards

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1
Q

to fail to function or work properly

A

malfunction

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2
Q

a group of people who provide help and information usually for electronic or computer problems

A

help desk

tech support

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3
Q

takes control of something

A

take over

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4
Q

a shorter, quicker, or easier way to get to a place

also in the internet

A

shortcut

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5
Q

spread out over a large space : not concentrated in one area

A

diffuse

spread out

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6
Q

Computer crash

A

Computer crash

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7
Q

done or happening at the wrong time

A

inopportune

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8
Q

a strong feeling of being upset or annoyed because of something wrong or bad

A

anger

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9
Q

it couses (in other words)

A

result in

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10
Q

with a fresh perspective

A

with a fresh perspective

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11
Q

keep computer turned off

A

keep computer turned off

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12
Q

cool down

A

cool down

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13
Q

it’s important to do something (in other words)

A

it’s integral to do something

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14
Q

solving problems

A

troubleshooting

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15
Q

a problem that makes a situation difficult or confusing

A

snafu

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16
Q

hitting a wrong button

A

hitting a wrong button

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17
Q

a few

A

several

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18
Q

to hit or shake (something) forcefully

A

jar

jarring

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19
Q

to do something in sequence

A

in succession

opening several files in succession

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20
Q

to dislike (someone or something) very strongly

A

detest

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21
Q

connected

A

plugged in

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22
Q

an electrical wire that is wrapped in a protective covering and used to connect a device to a power source

A

cord

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23
Q

get something out of something

A

pull out

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24
Q

screen has gone dead

A

screen has gone dead

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25
Q

Short circuit protection

A

surge protector

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26
Q

the pieces that are left after something has been destroyed

A

debris

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27
Q

a board that has many electrical circuits and that is used in a piece of electronic equipment (such as a computer)

A

circuit board

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28
Q

built to last a decade

A

built to last a decade

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29
Q

highly common

A

highly common

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30
Q

motherboard

A

motherboard

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31
Q

from within

A

from within (d wewnątrz)

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32
Q

behaving wrongly

A

errantly

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33
Q

force quit

A

force quit

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34
Q

computer has frozen

A

computer has frozen

35
Q

not exactly but close in number

A

roughly

36
Q

hold down the power button

A

hold down the power button

37
Q

a row of icons on a computer screen that allow you to do various things when you are using a particular program

A

toolbar

38
Q

probably

A

likely to

39
Q

a period of time when there is no electricity in a building or area

A

outage

40
Q

intermittent connection issues are happening

A

intermittent connection issues are happening.

41
Q

starting, stopping, and starting again : not constant

occasional, sporadic

A

intermittent

42
Q

meeting

A

encounter

43
Q

collect (in other words)

A

gather

44
Q

warranty information

A

warranty information

45
Q

is going to ask for

A

is going to ask for

46
Q

a person chosen or appointed to act or speak for another or others.

A

representative

47
Q

piece of paper (in other words)

A

pad of paper

48
Q

give all or a large part of one’s time or resources to (a person, activity, or cause)

A

devote

49
Q

go to the meeting (in other words)

A

step into a meeting

50
Q

not at all useful

A

useless

51
Q

are taking advantage of

A

are taking advantage of

52
Q

postpone the meeting (in other words)

A

set aside an appointment

53
Q

toward the side

A

aside

54
Q

for both parties

A

for both parties

55
Q

allowing you to do something easily or without trouble

comfortable

A

convenient

56
Q

very useful or helpful

A

handy

57
Q

call back number

A

call back number

58
Q

to begin to occur or to exist

A

arise

59
Q

do tej pory

A

so far

60
Q

what has been done so far

A

what has been done so far

61
Q

contact someone by phone.

summon someone to serve

A

call up

62
Q

reasonable thing to expect

A

reasonable thing to expect.

63
Q

having sound judgment

posiadać zdrowy osąd

A

reasonable

64
Q

able to express ideas clearly

A

articulate

65
Q

able to remain calm

A

patient

66
Q

I try (in other words)

A

I do my best to

67
Q

polite, kind, nice

A

courteous

68
Q

being not polite (in other words)

A

being mean

69
Q

something that continues or completes a process or activity

A

follow up

70
Q

set up

A

set up

71
Q

happening too soon or earlier than usual

A

prematurely

72
Q

beyond control

A

beyond control

73
Q

in the least

A

in the least

74
Q

an amount that is much greater than what is necessary

A

plethora

75
Q

software that is specifically designed to disrupt, damage, or gain unauthorized access to a computer system.

A

Malware

76
Q

an animal or insect that causes problems

A

pest

77
Q

oparty na

A

based off

78
Q

popular demand

rating

A

popular demand

79
Q

claim, say

A

claim, say

80
Q

indeed (in other words)

A

in essence

81
Q

a dishonest way to make money by deceiving people

A

scams

82
Q

personally

A

in person

83
Q

out of curiosity

A

out of curiosity (z ciekawości)

84
Q

time to time

A

time to time

From time to time [=occasionally, once in a while], it’s nice to let someone else make the decisions.