Heuristics Flashcards
what are some of the problems we face when making a judgement or choice
too much or too little information, too many options, attention is limited (you’ve got other shit on), memory is limited (some things you may just forget about), in other words, max U is not possible
what are heuristics
intuition and rules (fancy word for “rule of thumb”) for allocating attention and making difficult choices
what are the three common heuristics that Tversky and Khaneman (1974) identify
Representativeness Availability Anchoring
what is representativeness (Heuristics)
subj. probability of event determined by degree to which… i) … is similar in essential characteristics to its parent population and… ii) … reflects the salient features of the process by which it is generated, similar to law of small numbers where you make assumptions based on limited information, too much attention given to congruence with stereotypes subj. probability mainly determined by resemblance. Too much attention given to congruence with stereotypes when relying on representativeness to make judgements, people are likely to judge wrongly because the fact that something is more representative does not actually make it more likely
what is availability (Heuristics)
subjective probability of an event is assessed by the ease with which instances or occurrences can be brought to mind
what is an example of availability (Heuristics)
two planes crashed last month, your friend now prefers to take the train, -> objective probability of plane crash hasn’t changed, however, event seems very realistic after crash through video, pictures -> can see yourself in situ, we overestimate probabilities of events which are easier to imagine or remember
what is anchoring (Heuristics)
tendency to rely too heavily on the first piece of information offered when making decisions
what was the paper giving an example of anchoring (Heuristics)
Tversky and Kahneman (1974), rigged wheel-of-fortune, subjects turn wheel which randomly stops at either 10/65 out of 1-100, then asked percentage of African countries in UN (≈30) -> median estimates of 25/45, used wheel as anchor, we do adjust from that point for the actual answer, problem: adjustment often insufficient
what is salience (Heuristics)
some dimensions of a choice problem may receive more/less attention than others
what is memory (Heuristics)
information may be forgotten/receive no attention if not sufficiently available
In DellaVigna (2009) what does a good’s value comprise of
V = v + o, v: visible component o: opaque component, o can be hidden cost (<0) or hidden feature (>0)
what is the difference between the maximisation of a good’s value (V = v + o) for a rational or behavioural consumer (from DellaVigna (2009))
rational consumer maximises actual value V, behavioural consumer maximises perceived value V ̂instead (vhat)
what is memory and salience in relation to the maximisation of a good’s value (V = v + o) for a rational or behavioural consumer (from DellaVigna (2009))
Memory: consumer may not remember opaque component o, Salience: o may not get full attention, capture both scenarios with “degree of inattention” θ(s,N): 0>θ>1 with θ=0 as standard case, s: salience of o N: (weighted) number of competing stimuli (message on phone for example, weighted as say partner splitting up will have more weight)
what is the equation for the perceived value in the full model for the maximisation of a good’s value from DellaVigna (2009)
V^ = v + (1-θ)o θ: “degree of inattention” - θ(s,N). ∂V^/∂s>0 since ∂V^/∂θ<0 and ∂θ/∂s<0. ∂V^/∂N<0 since ∂V^/∂θ<0 and ∂θ/∂N>0
how do you express consumer demand in relation to perceived value V^
consumer demand D[V^], with dD[V^]/dV^>0, hence demand weakly increases (decreases) in hidden quality (cost), Demand weakly D[V^] increases in s Demand weakly D[V^] decreases in θ and N