helping behaviour Flashcards
1
Q
pro social behaviour
A
behaviour that helps/ benefits other people
2
Q
what are factors influencing pro social behaviour
A
situational, social, personal
3
Q
situational factors
A
- noticing the event
- interpreting the event
- taking responsbility for helping
4
Q
social factors
A
- social reciprocity norm: if someone does something for you, you do something for them
- social responsibilty norm: help those less fortunate
5
Q
personal factors
A
- empathy: putting youself in someone else’s shoes
- mood: more help if in a better mood
- competence: we won’t help if we do not have the skills
6
Q
bystander effect
A
the presence of others reduces the likelihood of an individual offering to help - more likely to help when alone
7
Q
what are influences on reluctance to help
A
- diffusion of responsibility: people believe others will do it
- audience inhibition: worried about making a fool of themsleves
- cost benefit analysis (weighing up pros/cons)
8
Q
social norm
A
rules that govern what people should or shouldn’t do in different social situations
