Health Management Information Systems Flashcards

1
Q

What is a system,what is information system,health information system ,health management information system

A

System:- A collection of components that work together to achieve a common objective
Information System:-A system that provides information support to the decision-making process at each level of an organization
Health Information System (HIS):- A system that integrates data collection, processing, reporting, and use of the information necessary for improving health service effectiveness and efficiency through better management at all levels of health services
Health Management Information System (HMIS)
• An information system specially designed to assist in the management and planning of health programs, as opposed to delivery of care
The HMIS
•The modern health care system involves managing an enormous amount of information:-about millions of people. Only with the help of modern information technology can the health care industry provide quality care to its patients.

•In 1990s, computer use in the hospitals was limited to medical appointment schedules, but now a patient’s complete medical history is stored on them. This technology saves paper and also allows instant provider orders, shared patient data, and comparison studies.

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2
Q

Data collection
•Different administrative levels in the health system have different roles, and therefore have different data needs.
True or false
How is data that’s not frequently needed generated? Name other sources of data that’s not frequently needed
State four places that data can be routinely collected and give two examples each of such data

A

•Not all data needs should be generated through the routine system of data collection. Data that are not frequently needed or are required only for certain subsets of the population can be generated through special studies and sample surveys.
•Other sources may be from health-related information systems under the responsibility of other agencies or institutions (births and deaths, census secretariat etc)

Routine data collection
•At the OPD:-monthly morbidity forms (CD-2), weekly communicable disease data (CD-1).
•At the CWC(child welfare clinic) -immunization data, growth data, use of lTN
•At the ANC, maternity and PNC:- SP uptake (IPT), Hb levels, parity, age of mothers, foetal weights, SB deliveries, delivery methods, supervised deliveries etc
•School health:- enrollment, DMFt,
•Family planning:- Acceptor rates, methods of
•choice, etc

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3
Q

What is important when designing Forms?
The most effective data collection and reporting tools are of what characteristic?
What is the primary function of health information system ?
What is key in the process of supporting evidence-based decision making?

A

Data collection and reporting tools
•The capability of the staff who will be tasked with filling out the forms is always important when designing the forms.
•The most effective data collection and reporting tools are simple and short

Rationale for data quality
•The primary function of the health information system is to provide data that enhance decision-making in the delivery of health services.
•Ensuring data quality is key in the process of supporting evidence-based decision making..

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4
Q

What are the determinants of data quality ?(two)
State the key components necessary for ensuring data quality (four)

A

Determinants of data quality
•Data quality in the health sector is basically affected by two categories of problems
•Inadequate accuracy, completeness and timeliness of data through the recording and reporting procedures.
•Insufficient use of available data for health planning, delivery, monitoring and evaluation.

Key components necessary for ensuring data quality
1.data collection
2.data processing (data entry, data cleaning and rearrangement of the information for analysis)
3.data analysis
4.presentation of data for use

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5
Q

Explain the key components necessary for ensuring quality data
State the sources or causes of poor quality data
What are used to summarize data?
And what are used to represent data in a visual form?

A
  1. Ensuring quality in data collection
    Causes/sources of poor quality of data may include:
    1.missing information: e.g. lack of principal diagnosis
    2.incorrect information: e.g. error in discharge date
    3.poorly documented information: e.g. preliminary diagnosis registered as final diagnosis
    4.use of non-standard abbreviation: e.g. unknown acronym used as principal diagnosis
    5.misapplication of rules for the definition of the principal diagnosis: e.g. selection of the incorrect principal diagnosis, when multiple diseases are recorded.
  2. Ensuring Quality in data processing
    •In a computerized system, most data are captured electronically with built-in checks and edits to ensure that the data added to the record are valid, therefore reducing errors.
    •Use of logical range of values “legal values” in data entry programs that are permitted for data items
    •There are programs that may not allow an entry to be added if it fails the edit
    •There is the need to verify outliers, e.g. long duration of hospital stay, high number of cases for some conditions etc (polio vs malaria)
  3. Ensuring quality data analysis
    •Information is not valuable unless it is accurate, relevant, structured and presented in an easily useable form.
    •Raw data are difficult to visualize and interpret and is therefore useful to present them in tables, graphs or maps to display patterns or trends.
    •Tables are used to summarize data, and graphs and maps present them in visual form.
    •Different types of data, such as continuous and discrete data, have specific ways of graphical representation.
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6
Q

State four advantages of using tables to summarize data
State six principles of table construction

A

Advantages of Tables
Advantages of using tables include:
•They are easily understood
•More information can be presented
•Exact values can be read to retain precision
•Supportive details can be provided
•Easy and inexpensive to construct

Principles of Table Construction
•Tables should be self-explanatory
•The title should be clear, concise, and answering the questions: what? when? where?
•Each row and each column should be labelled concisely and clearly
•The specific units of measure for the data should be given
• codes, abbreviations, or symbols should be explained in a footnote
•Totals should be shown in the table

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7
Q

What is a graph?
State four advantages of using graphs

A

Graphical Presentation
A graph is used as a pictorial representation of data and in most cases proves the best medium for presenting raw data.
Advantages of using graphs include:
•They are easily understood
•They bring out hidden facts
•They display trends (patterns) and comparisons more vividly
•They are attention getters.

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8
Q

State four essential components of graphs
The type of graph depends on what?
What type of graph is used for a continuous data set?
What type is used for a discrete data set?

A

Essential component of Graphs
•Generally, the variable assigned to the x-axis is considered the independent variable
•The variable assigned to the y-axis is the dependent variable (frequency).
•In drawing a graph, we plot a change in “y” with respect to “x”
•The title must relate what the graph shows as simply as possible and the labels should be clear, complete, and easy to understand
•When more than one variable is shown on a graph, it is necessary to identify each by using keys
•The specific units of measure for the data should be given and the source of data should be given at the footnote

Choosing Type of Graph

Type of graph depends on the type of data.
•For continuous data set use
- Histogram
- Frequency polygon
- Line graph
•For discrete data set use
- Bar diagram
•Other graphs
• Pie chart; Pie charts are used for nominal or categorical data. When there are many levels to your variable, a bar chart or packed bar chart may provide a better visualization of your data.
• Spot map
• Scatter diagram-numerical data

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9
Q

What is a histogram used to represent?
What is the common type of histogram
Know how to draw histograms

A

Histogram
A histogram is used to present the frequency distribution of a continuous data set.
•The continuous variable (e.g. age) is put on the horizontal axis, and the frequencies (e.g. number of cases) on the vertical axis.
•Adjacent columns are not separated by space, showing that the scale in the horizontal axis is a continuous measurement scale. The common type of histogram is with equal class intervals

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10
Q

When is a frequency polygon used
How can columns of the histogram be converted to lines of a frequency polygon
Know how to draw and interpret

A

Frequency polygon
•A frequency polygon is often used to represent two or more distributions superimposed for easy comparison on one graph.(example is comparing diabetes and hypertensive cases. Because they are superimposed or very related it’ll be easy for comparison on one graph )
•The columns of the histogram can be converted into lines of the frequency polygon by joining the midpoints of the intervals, so that two or more distributions can be shown.

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11
Q

When is a line graph used
What is plotted on the horizontal and what is potted on the vertical axis
Know how to draw and interpret

A

Line graph
•The line graph is used to show the change of a variable in relation to another time-related variable, such as month or year.
•The time-related variable (i.e. month) is plotted along the horizontal axis and the values of the “dependent” variable (i.e. number of cases) on the vertical axis.

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12
Q

When is a bar chart used
What is plotted on the horizontal and what is plotted on the vertical axis
Know how to draw and interpret
What’s the diff between bar charts and histograms

A

Bar chart
•Bar charts are used to represent a discrete data set. The classes (disease) are put on the horizontal axis, and the frequencies on the vertical axis.
•The frequency of each group is represented by the length of the corresponding bar, and all bars are characterized by an identical column width.
•Bar charts resemble the histograms in appearance, but they differ because the bars are separated by a space.
•The bars may be arranged horizontally as well as vertically, and are usually arranged in either ascending or descending order

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13
Q

What is. Pie chart?
A pie chart is best adapted for illustrating what?

A

Pie Chart
•Pie chart is a circular diagram cut up into pieces to represent relative (proportionate) frequencies for comparison between groups.
•The pie chart is best adapted for illustrating the division of the whole into segments.
•The convention is to start at the 12 o’clock position and arrange segments in the order of their magnitude, largest first, and proceed clockwise around the chart.

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14
Q

Where are the most detailed data kept?
There is the need to determine two things about data flow
Name them
What is an effective way of motivating data producers ?

A

The data flow
•Not all data collected at a certain level need to be submitted to higher levels. The most detailed data are kept at the source and those to higher levels are kept at a minimum.
•There is the need to determine how frequently data should be submitted to each level
•There is the need to determine in what form data will be submitted to each level.
•> Raw data versus summaries
•> Hard copies versus electronic files

  1. Data dissemination a and feedback
    •An effective way of motivating data producers is to constantly provide them with both positive and negative feedback on the data they produce
    •There is need to determine the most effective and efficient way of disseminating the data generated from the HMIS
    •The development of the HMIS is always a work in progress. It is a dynamic endeavor where managers and workers strive for constant improvement.
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15
Q

Explain the decision cycle
(Know how to draw it from the slides)
Raw data and variables are not information
You pre test and pilot questionnaires
Data that has been processed to make meaning-information
True or false

A

Data collected is analyzed and Analyzed data becomes information for decision making
See the diagram from the slide

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16
Q

What are the goals of monitoring and evaluation of HMIS
What steps are taken to ensure these goals

A

Monitoring and Evaluation of HMIS
•The goal of M&E is not to focus on what is wrong and condemn it; rather, it is to highlight the positive aspects of the system as well as to identify what went wrong to improve the system.
•The steps to be taken include:
(1) Develop and implement the M&E plan.(what, how, who, resources needed etc)
(2) Document and disseminate the results of monitoring and evaluation activities.
(3) Make recommendations based on the results of monitoring and evaluation activities

17
Q

State four challenges of HMIS in Ghanas system operations
What is the way forward for these challenges and what are the approaches ?

A

Challenges of HMIS in Ghana’s system operation
•HMIS system operation
- Parallel systems/Vertical reporting systems(if one person goes to diff hospitals looking for diff diagnosis it’ll cause inaccurate data as in if the person has covid and goes to diff facilities just to be sure,because the hospitals don’t have a transverse system to show that this person has already been to a different facility,the same person will be tagged as having covid in four different hospitals which will look like four different cases of Covid have been recorded and that gives inaccurate data)
- Multiple data managers and reporting forms
•Results
- Inaccuracies/incompleteness /Untimeliness
•Human resource issue
- Unskilled staff/Inadequate numbers
•Technology issue
- Computers/Appropriate software

The way forward?-solution
•Development of DHIMS
- District Health InformationManagement System

APPROACH:
- Develop a data management software
- Develop data management manuals
- Select pilot districts
- Train staff in selected districts
- Provide resource to selected districts
- Provide facilitative supervision

18
Q

What are the advantages of DHIMS AND THE USEFULNESS OF HIMS (state four each)

A

Advantages of DHIMS
•Ensures efficient use of skilled information management personnel and ICT resources.
•Eliminates parallel reporting systems
•Checks the proliferation of data collection forms.
•Enables a platform for data sharing.
•Frees programme managers from repetitive data management tasks
•Eliminates multiple data storage sites and provides a central data repository at the
- District
- Regional
- National levels (CHIM)

Usefulness of HMIS
•Monitoring disease patterns (Trends)
•Planning of resources (human, financial, material)
•Prediction of outbreaks and emergency preparedness
•Indicators of quality of life
•International standards (indicators)
•Advocacy tool

19
Q

Section B - theory (L200)
1. A. Mention four (4) key components necessary for data quality. (2marks)
B. Briefly explain the decision cycle Concept of Health information management process. (2marks)
C. Mention three (3) benefits and three (3) challenges of HMIS in Ghana Health Information system (6marks).
2. A. Mention five (5) components and three (3) principles of Quality Assurance Concept in Ghana Health Service. (4marks)
B. Mention three (3) barriers in QA and briefly explain how to overcome those barriers. (6marks).

A
  1. A. Four (4) key components necessary for data quality. (1/2 mark each=2marks)
    I. data collection
    II. data processing
    III. data analysis
    IV. presentation of data for use

B. To explain the decision cycle Concept of Health information management process. (2marks)
(NB- Diagram alone without explanation- 1mark, good explanation of this concept without diagram may attract all the 2marks)

C. Three (3) benefits and three (3) challenges of HMIS in Ghana Health Information system operation (1mark each for mentioning the 3 benefits and 3 challenges of HMIS = 6marks).

Benefits of HMIS
I. Monitoring disease patterns (Trends)
II. Planning of resources (human, financial, material)
III. Prediction of outbreaks and emergency preparedness
IV. Indicators of quality of life
V. International standards (indicators)
VI. Advocacy tool

Challenges of HMIS (any 3 of these – 1mark each = 3marks)
I. HMIS system operation - Parallel systems/Vertical reporting systems
II. HMIS system operation - Multiple data managers and reporting forms
III. Results​- Inaccuracies/incompleteness /Untimeliness
IV. Human resource issue - Unskilled staff/Inadequate numbers
V. Technology issue- Computers/Appropriate software

Benefits of HMIS (any 3 of these – 1mark each = 3marks)
I. Monitoring disease patterns (Trends)
II. Planning of resources (human, financial, material)
III. Prediction of outbreaks and emergency preparedness
IV. Indicators of quality of life
V. International standards (indicators)
VI. Advocacy tool

  1. A. Five (5) components and three (3) principles of Quality Assurance Concept in Ghana Health Service. (1/2 mark each = 4marks)
    Components of QA (any 5 of these – ½ mark each)
    I. Access to Service
    II. Technical competence
    III. Equity
    IV. Effectiveness
    V. Efficiency
    VI. Continuity
    VII. Safety
    VIII. Interpersonal relations
    IX. Amenities

Principles of QA (any 3 of these – ½ mark each)
I. Orientated towards meeting the needs and expectations of our clients
II. Focuses on systems and processes
III. Uses data to analyze service delivery
IV. Encourages the use of teams in problem solving and quality improvement
V. Uses effective communication to improve service delivery

B. Four (3) barriers in QA and briefly explain how to overcome those barriers.
(1mark each for mention the barrier in QA and 1 mark each for the solution to overcome the barrier = 6marks).
Barriers to QA (any 3 of these – 1 mark each for mentioning the barrier + 1 mark each for the solution)
I. Non-commitment of management to QA
II. Wrong attitude of staff
III. Lack of team work
IV. Poor understanding of the QA concept
V. Poor communication among staff
VI. Fear of Change
VII. Suspicion about comparisons
VIII. Patient views not given adequate attention
IX. Low staff morale
X. Weak supervision
XI. Poor communication among staff

20
Q

Section B - theory (L400)
1. Briefly discuss 5 key importance of Health Management Information System in The GHS/MOH – 10marks
2. Briefly discuss the governance process of the Ghana Health Care System – 10marks

A

ANSWERS
1. A. 5 key importance of Health Management Information System in The GHS/MOH – 10 marks
Importance/Benefits of HMIS (2marks each for explaining any 5 benefits/importance of HMIS = 10marks)
I. Monitoring disease patterns (Trends)
II. Planning of resources (human, financial, material)
III. Prediction of outbreaks and emergency preparedness
IV. Indicators of quality of life
V. International standards (indicators)
VI. Advocacy tool.

  1. The governance process of the Ghana Health Care System – 10marks
    (2marks for stating each of the five levels of governance of Health care system in Ghana, stating the key composition of each level and giving at least one (1) core function of each level – 10marks)
    Levels of governance of Health care system in Ghana
    I. Community level
    II. Sub-District level
    III. District level
    IV. Regional level
    V. National level
    VI. Ministry of Health level

Community level- Operational level
• Community Based Health Planning and services (CHPS). The Key staff is the Community Health Officer (CHO) operating from the CHPS compound. CHO works closely with the Community volunteer
• Reports to the sub-district leader
• Key function of CHO – home visits.
• CHO Home Visit Package: Maternal Health i.e. ANC, Family Planning, emergency delivery, post-natal, Minor ailments, Health promotion and education, Referrals, Environmental sanitation, Child welfare clinic: Immunization, nutrition, growth monitoring, Follow up including chronic cases compliance on medications and appointments

Sub-District Level- Operational
• The national strategy is Sub-district Health Team(SDHT)
• Composition of the SDHT: Physician Assistant of the Health Centre, Midwife, Public Health nurse, Disease control staff, Health information
• Functions of the SDHT: Supervises the CHO of CHPS, Child welfare: Immunization, Growth monitoring, nutrition, Adolescent reproductive health, Maternal services: delivery, ANC, Family Planning, CHPS referrals.

District Level – monitoring and supervision
• Composition of DHMT: The Leader is the District Director of Health Services (reports administratively to the DCE/MCE (DDHS), Technically to the Regional Director of Health Services (RDHS). Other members include - Public Health Nurse, Nutrition officer, Disease control staff, Health information officer, Accountant.
• Functions of DHMT: Maternal Health Services: ANC, delivery, post-natal, Family Planning, Disease control and surveillance, Child welfare, Growth monitoring, Immunization, nutrition, Co-ordinates clinical services - hospitals, health centers, maternal homes, Health information managements DHIMS2, Supervises SDHTS

Regional level- Supervision/monitoring.
• The operational strategy is the Regional Health Management Team (RHMT). Composition: The leader is the Regional Director of Health Services (RDHS): Reports administratively to the Regional Minister and technically to the Director General of GHS: Supported by Deputy Director Clinical Care, Deputy Director Public Health, Deputy Director administration and support Services, Deputy Director, Pharmaceutical services, Nutritional Officer (Reg.), Disease Control (Reg.), Transport Manager(Reg.), Accountant, (Reg.), Estate Manager
• Functions of the RHMT: Disease Control and Surveillance, Budgeting and Planning, Health Information Management, Co-ordinate clinical care services, Monitoring and supervision of Public health and clinical activities, Co-ordination of Estate and Transport services, Human resource Management, Procurement of Drugs and supplies

National level- strategic level
• Director general of Ghana Health services (DG) is the overall head of the Service. The DG is accountable to the Ghana Health Service Council (9-member committee), and also the technical Advisor to the Minister of Health
• The independence of the GHS is designed primarily to ensure that staffs have a greater degree of managerial flexibility to carry out their responsibilities.
• Directors of the GHS- Clinical Care, Public Health, Administration and support services, Procurement Drugs, stores and Supplies, Human Resource Management, Policy, Planning Monitoring and Evaluation (PPME), Health Education, Family Health, Financial Management, Internal audit.
• Functions: Implement approved national policies for health service delivery in the country, ensure access to health services at the community, sub-district, district and regional levels, Develop technical guidelines to achieve policy standards set by Ministry, Plan, organize and administer comprehensive health services with special emphasis on primary health care, manage and administer health institutions within the service, contract with teaching hospitals for the treatment of referred patients, Technical supervision of the Regional level, health promotion of the people, diseases surveillance, disease prevention and control, manage the assets and properties of the Service to ensure the most effective use of them, perform any other function that is relevant to the promotion, protection and restoration of heath.

Ministry of Health – policy level
• Minister of Health is the Head of the Ministry. He/she is supported by the ff. - Director Policy Planning Monitoring and Evaluation (PPME), Director Human Resources, Director Capital investments, Chief Director (Administrative head).
• Functions: Formulate health policy, set standards and guidelines for service delivery, Mobilize and allocate resources for the Service delivery including resources to all health care delivery agencies under the Ministry, Monitoring and evaluation of health delivery, Provide strategic direction for health delivery services, Set standards for the delivery of health care in the country, Provide strategic direction for health delivery services, monitor and evaluate the health service delivery by the Ghana Health Service (GHS) and the Teaching Hospitals, other Agencies, Development Partners and the Private sector.
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21
Q

Discuss the structure of the nhis and how the scheme has affected the health care system in GHANA.

A

The management of National Health Insurance Scheme is headed by a Chief Executive and three(3) Deputy Chief Executives.The Authority is divided into three (3) Administrative divisions for purposes of management. Each division is headed by Deputy Chief Executive 1. Deputy Chief Executive – Administration and Human Resource. The Administration & HR division has 5 directorates 2. Deputy Chief Executive – Operations. The operations division has 7 directorates 3. Deputy Chief Executive – Finance & Investment. The Finance & Investment division has 3 directorates. The Directorates are 17 in all.They consist of Administration, Actuarial, Budget & Management Accounting, Claims, Corporate Affairs,Financial Accounting, Fund & Investment, Human Resource, Internal Audit, Legal, Management Information Systems, Membership & Regional Operations, Private Health Insurance Schemes, Procurement & Projects, Provider Payment, Quality Assurance, Research,Policy, Monitoring and Evaluation. The National Health Insurance Authority (NHIA) was established under the National Health Insurance Act 2003, Act 650, as a body corporate, with perpetual succession, an official seal, that may sue and be sued in its own name. As a body corporate, the Authority in the performance of its functions may acquire and hold movable and immovable property and may enter into a contract or any other transaction. A new law, Act 852 has replaced Act 650 in October 2012 to consolidate the NHIS, remove administrative bottlenecks,introduce transparency, reduce opportunities for corruption and gaming of the system, and make for more effective governance of the schemes HOW NHIS HAS AFFECTED HEALTH SYSTEM IN GHANA Over 95% of disease conditions that afflict us are covered by the NHIS. 1.NHIS has provided preventive care including immunization as it applies in the National Immunization.Eg. health education, family planning, antenatal and post natal care.NHIS has made it possible for all preterm babies eligible for covering or incubation till they are well. A lot of people at the point of health care pay a lot of money at service delivery points of which some aspects is taken care of. 2.The opportunity to book consultation with specialists. All emergencies are covered. These are crisis health situations that demand urgent intervention eg. surgeries due to accidents. Improve maternal care through immunization, antenatal and post natal. NHIS is geared towards reducing out of pocket expenditure. 4.Use funds and other capitals to take care of every individual when health care is needed so that people will not have to pay at the point of service. 5.Improve Out Patient services including drugs, injections, IV fluids, basic diagnostic tests. Out-patient/day surgical operations, including hernia repairs, incision and drainage of abscesses. NHIS provides universal coverage and access to adequate and affordable health care in order to improve the health status of Ghanaians. 6.Ensuring equity in health care coverage,access by the poor to health care services, protection of the poor and vulnerable against financial risk.eg.Village.

FAILURES/CHALLENGES After 10 years of implementation (2003–2013) less than 40% of the population of Ghana had subscribed to the NHIS. National coverage is far from reach at this pace. NHIS as portrayed by the government and the policy document is to protect the population against the negative consequences of the cost of health care. Though the NHIS was envisaged to be more preventive than curative it has lost its preventive nature and is currently more curative. The scheme is not as pro-poor as it has been envisaged. Mills et al stated that the policy favored the rich rather than the poor it was intended to, creating much more burden on the poor. Because, the rich and the poor pay the same amount to subscribe to the scheme but the rich access private fee-for-service health care when the NHI accredited facilities run out of medicines and other health care supplies. Despite the successful implementation of the NHIS in Ghana, the scheme is challenged with poor coverage; poor quality of care; corruption and ineffective governance; poor stakeholder participation; lack of clarity on concepts in the policy; intense political influence; and poor financing