*Health Care Sys: HEALTH CARE DELIVERY Flashcards
Sentinel events
An event that results in client death or permanent severe harm
The joint commission
Non profit organization that ACCREDITS Health Care organization. For examples Hospitals
Examples of sentinel events
blood transfer is incorrect
infant death
wrong body part amputated
National Committee of quality Assurance (NSQA)
Accredits HEALTH CARE PLANS, PROVIDERS, FACILITIES, CASE MANAGEMENT COMPANIES. Focus on improving health care through development and administration of evidenced base standards.
American Nurses Credentialing Center (ANCC)
2 programs. It recognizes quality nursing practice and receive award
Magnet Recognition Program
awards health care organization that provides excellence in nursing care
Pathway to excellence Program
award facilities that demonstrate a commitment to providing a healthy workplace for their staff.
Magnet Recognition Program Identification
Focus on facility
ID organizations with quality outcomes.
ID clients care excellence
ID innovation in professional practice
Pathways to Excellence Identification
Focus on staff
ID contribution that affects nurses well being
ID a supportive practice environment
ID a shared governance structure
Press Ganey
Survey tool designed to evaluate care delivery. client satisfaction
HCAHPS
evaluate client satisfaction
Medicare
65 y/o +.
What are the parts of medicare
three parts
A. hospitalization
B. Doctors services
C. Prescription drugs
Medicaid
government healthcare coverage for a client who meets qualifications
Palliative Care
provides service that help clients feels as comfortable as possible while still receiving treatment