HBO FINALS (POWER, POLITICS AND INFLUENCE)

Question 1

is the ability to make things happen according to ones perspective by getting someone else to do it for you
-is the ability to influence the behavior of others to get what you want
-the ability to get things done the way one wants them to be done

Answer 1

Power

Question 2

consequences of power

Answer 2

power has both positive and negative consequences
- on one hand, powerful CEO’s can align an entire organization to move together to achieve goals

Question 3

Refers to people tendencies to behave consistently with social norms
-can result in engaging in unethical behaviors, because you are led by someone you admire and respect who has power over you

Answer 3

conformity

Question 4

Types of power in an organization depends on:

Answer 4

bases
position vs. personal

Question 5

Bases (sources) of power in organization
-john R.P French and Bertram Raven

Answer 5

Legitimate Power
Reward Power
Coercive Power
Expert Power
Referent Power

Question 6

-is an power that is granted by virtue of ones position in the organization
-managers have a legitimate power over their subordinates. he has the authority to give orders to accomplish the given task

Answer 6

Legitimate power

Question 7

can be enhances by ensuring that the business has a clearly defined chain of command and organizational structure

Answer 7

Legitimate power

Question 8

is a kind of motivation toward subordinates which forces them to work more effectively

Answer 8

reward power

Question 9

if a subordinate does the given task accordingly than the manager may honor him with reward promotion

Answer 9

reward power

Question 10

mostly given reward in organization is pay, promotions or new work assignment with special responsibilities

Answer 10

reward power

Question 11

the perception that a certain person has an elevated level of knowledge or a specific skill set that others in an organization dont have

Answer 11

expert power

Question 12

is the extent to which a person controls information which is valuable to someone else which has been achieved through experiences and training

Answer 12

expert power

Question 13

a type of power that comes from having a high level of knowledge within your area of expertise

Answer 13

expert power

Question 14

power that stems from a leaders ability to inspire and influence others
-the ability of a leader or boss to influence an employee through respect, admiration, influence, or indentifying with the leader

Answer 14

referent power

Question 15

stems from the personal characteristics of the person such as the degree to which we like, respect and want to be like them
- is gained by being admired by subordinates in an organization

Answer 15

referent power

Question 16

is the power that resides in the position regardless of who holds it
-the legitimate, reward and some aspect of coercive, expert power can all contribute
-creating position an organization establishes power range for that position

Answer 16

position power

Question 17

Resides in the person, rather than of the position he or she is filing in the organization

Answer 17

personal power

Question 18

the primary bases of this power are referent and some traces of expert, coercive and reward power.

Answer 18

personal power

Question 19

a person with this power can inspire greater loyalty and dedication compared to a person with position power

Answer 19

personal power

Question 20

a person with this power can inspire greater loyalty and dedication compared to a person with position power

Answer 20

personal power

Question 21

the uses of power in an organization

Answer 21

commitment
compliance
resistance

Question 22

are informal, unofficial, and sometimes behind-the-scenes efforts to sell ideas, influence an organization, increase power, or achieve other targeted objectives

Answer 22

organizational politics

Question 23

-refers to the personal agenda of an individual within a company
-variety of activities associated with the use of influence tactics to improve personal or organizational interests.

Answer 23

organizational politics

Question 24

organizational politics

Answer 24

self-promotion
office politics
factionalism
gatekeeping
territorialism
bossism

Question 25

happens when an individual works to further their own career, regardless of who they step on in the process

Answer 25

self-promotion

Question 26

-this person will often kill others ideas so that they can take credit for themselves - they are willing to put other people down to raise themselves up

Answer 26

self-promotion

Question 27

is when one person or group tries to influence another through persuasion, influence, manipulation, pressure, etc.

Answer 27

office politics

Question 28

they do this for their own gain and are willing to use whatever means necessary

Answer 28

office politics

Question 29

this can be positive if it helps get more people on board with the organizations project/idea/direction.

Answer 29

office politics

Question 30

detrimental if it results in infighting because everyone was trying to win at someone else's expense

Answer 30

office politics

Question 31

is when groups within an organization become split based on two distinguishing characteristics: common task and common interest

Answer 31

factionalism

Question 32

when this happens within a firm, each smaller faction will form any alliances that they believe to be beneficial to them or their goals.

Answer 32

factionalism

Question 33

this can be highly detrimental for the company because the factions will use any means necessary to win

Answer 33

factionalism

Question 34

is when an individual or group in power intentionally prevents other ideas/concepts/people from entering a given situation, whether work-related or personal

Answer 34

gatekeeping

Question 35

they do this to keep their position or power and prevent others from challenging them in any way

Answer 35

gatekeeping

Question 36

is when people become extremely attached to a certain role and do not allow others to fill it

Answer 36

territorialism

Question 37

a professor who insists on teaching the same course year after year, a manager who refuses to give up control over a project

Answer 37

territorialism

Question 38

Favoritism, manipulation and Intimidation

Answer 38

Bossism

Question 39

Bosses might factor certain employees, giving them promotions, bonuses or special privileges which can create resentment among others

Answer 39

favoritism

Question 40

some bosses may use their influence to control information or shape narratives to maintain their power

Answer 40

Manipulation

Question 41

employees might feel threatened or coerced into supporting the boss's agenda, even if its not in the organization's best interest

Answer 41

intimidation

Question 42

reasons for organizational politics

Answer 42

- a lack of clarity - jealousy - Organizational Change - Few Promotion opportunities - laziness - unknown or no career path - stagnant business (no competition)

Question 43

effects of organizational politics

Answer 43

-Decrease in productivity -Low levels of concentration - Cynicism (e.g low morale, dissatisfaction) -High employee turnover -Demotivated employees -miscommunication

Question 44

are the characteristics or attributes of an organization and the impact they have on the people and work complete within

Answer 44

organizational influence

Question 45

is the capacity to affect the character, development or behavior of another person, group or organization

Answer 45

organizational influence

Question 46

is the ability of an individual to transform and shape the opinions of others

Answer 46

organizational influence

Question 47

types of influence

Answer 47

downward and upward influence

Question 48

the ability to influence those in positions lower than yours

Answer 48

downward influence

Question 49

this is best achieved through an inspiring vision

Answer 49

downward influence

Question 50

is the ability to influence those in position higher than yours

Answer 50

upward influence

Question 51

can also take the form of an alliance with a higher status person

Answer 51

upward influence

Question 52

influence tactics

Answer 52

ingratiation rational persuasion personal appeal pressure legitimizing inspirational appeals consultation exchange coalition

Question 53

using compliments, showing empathy, being sensitive to moods

Answer 53

ingratiation

Question 54

reasoning, explaining, showing evidence, and facts/benefits

Answer 54

rational persuasion

Question 55

asking for favors, explaining the benefits and leveraging friendship

Answer 55

personal appeals

Question 56

persistent request, reminders, asking for dates of completion

Answer 56

pressure

Question 57

leveraging authority, policies and rules

Answer 57

legitimizing

Question 58

expressive style of speaking, appealing to ideas and values

Answer 58

inspirational appeals

Question 59

asking for suggestions ,asking for help, involving people

Answer 59

consultation

Question 60

offering to share benefits and offering incentives

Answer 60

exchange

Question 61

bringing someone along to help you in an influence attempt, and getting other people to provide evidence and support

Answer 61

coalition