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... > HBO FINALS (POWER, POLITICS AND INFLUENCE) > Flashcards

HBO FINALS (POWER, POLITICS AND INFLUENCE) Flashcards

1
Q

is the ability to make things happen according to ones perspective by getting someone else to do it for you
-is the ability to influence the behavior of others to get what you want
-the ability to get things done the way one wants them to be done

A

Power

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2
Q

consequences of power

A

power has both positive and negative consequences
- on one hand, powerful CEO’s can align an entire organization to move together to achieve goals

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3
Q

Refers to people tendencies to behave consistently with social norms
-can result in engaging in unethical behaviors, because you are led by someone you admire and respect who has power over you

A

conformity

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4
Q

Types of power in an organization depends on:

A

bases
position vs. personal

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5
Q

Bases (sources) of power in organization
-john R.P French and Bertram Raven

A

Legitimate Power
Reward Power
Coercive Power
Expert Power
Referent Power

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6
Q

-is an power that is granted by virtue of ones position in the organization
-managers have a legitimate power over their subordinates. he has the authority to give orders to accomplish the given task

A

Legitimate power

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7
Q

can be enhances by ensuring that the business has a clearly defined chain of command and organizational structure

A

Legitimate power

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8
Q

is a kind of motivation toward subordinates which forces them to work more effectively

A

reward power

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9
Q

if a subordinate does the given task accordingly than the manager may honor him with reward promotion

A

reward power

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10
Q

mostly given reward in organization is pay, promotions or new work assignment with special responsibilities

A

reward power

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11
Q

the perception that a certain person has an elevated level of knowledge or a specific skill set that others in an organization dont have

A

expert power

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12
Q

is the extent to which a person controls information which is valuable to someone else which has been achieved through experiences and training

A

expert power

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13
Q

a type of power that comes from having a high level of knowledge within your area of expertise

A

expert power

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14
Q

power that stems from a leaders ability to inspire and influence others
-the ability of a leader or boss to influence an employee through respect, admiration, influence, or indentifying with the leader

A

referent power

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15
Q

stems from the personal characteristics of the person such as the degree to which we like, respect and want to be like them
- is gained by being admired by subordinates in an organization

A

referent power

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16
Q

is the power that resides in the position regardless of who holds it
-the legitimate, reward and some aspect of coercive, expert power can all contribute
-creating position an organization establishes power range for that position

A

position power

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17
Q

Resides in the person, rather than of the position he or she is filing in the organization

A

personal power

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18
Q

the primary bases of this power are referent and some traces of expert, coercive and reward power.

A

personal power

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19
Q

a person with this power can inspire greater loyalty and dedication compared to a person with position power

A

personal power

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20
Q

a person with this power can inspire greater loyalty and dedication compared to a person with position power

A

personal power

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21
Q

the uses of power in an organization

A

commitment
compliance
resistance

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22
Q

are informal, unofficial, and sometimes behind-the-scenes efforts to sell ideas, influence an organization, increase power, or achieve other targeted objectives

A

organizational politics

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23
Q

-refers to the personal agenda of an individual within a company
-variety of activities associated with the use of influence tactics to improve personal or organizational interests.

A

organizational politics

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24
Q

organizational politics

A

self-promotion
office politics
factionalism
gatekeeping
territorialism
bossism

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25
Q

happens when an individual works to further their own career, regardless of who they step on in the process

A

self-promotion

26
Q

-this person will often kill others ideas so that they can take credit for themselves
- they are willing to put other people down to raise themselves up

A

self-promotion

27
Q

is when one person or group tries to influence another through persuasion, influence, manipulation, pressure, etc.

A

office politics

28
Q

they do this for their own gain and are willing to use whatever means necessary

A

office politics

29
Q

this can be positive if it helps get more people on board with the organizations project/idea/direction.

A

office politics

30
Q

detrimental if it results in infighting because everyone was trying to win at someone else’s expense

A

office politics

31
Q

is when groups within an organization become split based on two distinguishing characteristics: common task and common interest

A

factionalism

32
Q

when this happens within a firm, each smaller faction will form any alliances that they believe to be beneficial to them or their goals.

A

factionalism

33
Q

this can be highly detrimental for the company because the factions will use any means necessary to win

A

factionalism

34
Q

is when an individual or group in power intentionally prevents other ideas/concepts/people from entering a given situation, whether work-related or personal

A

gatekeeping

35
Q

they do this to keep their position or power and prevent others from challenging them in any way

A

gatekeeping

36
Q

is when people become extremely attached to a certain role and do not allow others to fill it

A

territorialism

37
Q

a professor who insists on teaching the same course year after year, a manager who refuses to give up control over a project

A

territorialism

38
Q

Favoritism, manipulation and Intimidation

A

Bossism

39
Q

Bosses might factor certain employees, giving them promotions, bonuses or special privileges which can create resentment among others

A

favoritism

40
Q

some bosses may use their influence to control information or shape narratives to maintain their power

A

Manipulation

41
Q

employees might feel threatened or coerced into supporting the boss’s agenda, even if its not in the organization’s best interest

A

intimidation

42
Q

reasons for organizational politics

A
  • a lack of clarity
  • jealousy
  • Organizational Change
  • Few Promotion opportunities
  • laziness
  • unknown or no career path
  • stagnant business (no competition)
43
Q

effects of organizational politics

A

-Decrease in productivity
-Low levels of concentration
- Cynicism (e.g low morale, dissatisfaction)
-High employee turnover
-Demotivated employees
-miscommunication

44
Q

are the characteristics or attributes of an organization and the impact they have on the people and work complete within

A

organizational influence

45
Q

is the capacity to affect the character, development or behavior of another person, group or organization

A

organizational influence

46
Q

is the ability of an individual to transform and shape the opinions of others

A

organizational influence

47
Q

types of influence

A

downward and upward influence

48
Q

the ability to influence those in positions lower than yours

A

downward influence

49
Q

this is best achieved through an inspiring vision

A

downward influence

50
Q

is the ability to influence those in position higher than yours

A

upward influence

51
Q

can also take the form of an alliance with a higher status person

A

upward influence

52
Q

influence tactics

A

ingratiation
rational persuasion
personal appeal
pressure
legitimizing
inspirational appeals
consultation
exchange
coalition

53
Q

using compliments, showing empathy, being sensitive to moods

A

ingratiation

54
Q

reasoning, explaining, showing evidence, and facts/benefits

A

rational persuasion

55
Q

asking for favors, explaining the benefits and leveraging friendship

A

personal appeals

56
Q

persistent request, reminders, asking for dates of completion

A

pressure

57
Q

leveraging authority, policies and rules

A

legitimizing

58
Q

expressive style of speaking, appealing to ideas and values

A

inspirational appeals

59
Q

asking for suggestions ,asking for help, involving people

A

consultation

60
Q

offering to share benefits and offering incentives

A

exchange

61
Q

bringing someone along to help you in an influence attempt, and getting other people to provide evidence and support

A

coalition

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