HBO FINALS (POWER, POLITICS AND INFLUENCE) Flashcards
is the ability to make things happen according to ones perspective by getting someone else to do it for you
-is the ability to influence the behavior of others to get what you want
-the ability to get things done the way one wants them to be done
Power
consequences of power
power has both positive and negative consequences
- on one hand, powerful CEO’s can align an entire organization to move together to achieve goals
Refers to people tendencies to behave consistently with social norms
-can result in engaging in unethical behaviors, because you are led by someone you admire and respect who has power over you
conformity
Types of power in an organization depends on:
bases
position vs. personal
Bases (sources) of power in organization
-john R.P French and Bertram Raven
Legitimate Power
Reward Power
Coercive Power
Expert Power
Referent Power
-is an power that is granted by virtue of ones position in the organization
-managers have a legitimate power over their subordinates. he has the authority to give orders to accomplish the given task
Legitimate power
can be enhances by ensuring that the business has a clearly defined chain of command and organizational structure
Legitimate power
is a kind of motivation toward subordinates which forces them to work more effectively
reward power
if a subordinate does the given task accordingly than the manager may honor him with reward promotion
reward power
mostly given reward in organization is pay, promotions or new work assignment with special responsibilities
reward power
the perception that a certain person has an elevated level of knowledge or a specific skill set that others in an organization dont have
expert power
is the extent to which a person controls information which is valuable to someone else which has been achieved through experiences and training
expert power
a type of power that comes from having a high level of knowledge within your area of expertise
expert power
power that stems from a leaders ability to inspire and influence others
-the ability of a leader or boss to influence an employee through respect, admiration, influence, or indentifying with the leader
referent power
stems from the personal characteristics of the person such as the degree to which we like, respect and want to be like them
- is gained by being admired by subordinates in an organization
referent power
is the power that resides in the position regardless of who holds it
-the legitimate, reward and some aspect of coercive, expert power can all contribute
-creating position an organization establishes power range for that position
position power
Resides in the person, rather than of the position he or she is filing in the organization
personal power
the primary bases of this power are referent and some traces of expert, coercive and reward power.
personal power
a person with this power can inspire greater loyalty and dedication compared to a person with position power
personal power
a person with this power can inspire greater loyalty and dedication compared to a person with position power
personal power
the uses of power in an organization
commitment
compliance
resistance
are informal, unofficial, and sometimes behind-the-scenes efforts to sell ideas, influence an organization, increase power, or achieve other targeted objectives
organizational politics
-refers to the personal agenda of an individual within a company
-variety of activities associated with the use of influence tactics to improve personal or organizational interests.
organizational politics
organizational politics
self-promotion
office politics
factionalism
gatekeeping
territorialism
bossism
happens when an individual works to further their own career, regardless of who they step on in the process
self-promotion
-this person will often kill others ideas so that they can take credit for themselves
- they are willing to put other people down to raise themselves up
self-promotion
is when one person or group tries to influence another through persuasion, influence, manipulation, pressure, etc.
office politics
they do this for their own gain and are willing to use whatever means necessary
office politics
this can be positive if it helps get more people on board with the organizations project/idea/direction.
office politics
detrimental if it results in infighting because everyone was trying to win at someone else’s expense
office politics
is when groups within an organization become split based on two distinguishing characteristics: common task and common interest
factionalism
when this happens within a firm, each smaller faction will form any alliances that they believe to be beneficial to them or their goals.
factionalism
this can be highly detrimental for the company because the factions will use any means necessary to win
factionalism
is when an individual or group in power intentionally prevents other ideas/concepts/people from entering a given situation, whether work-related or personal
gatekeeping
they do this to keep their position or power and prevent others from challenging them in any way
gatekeeping
is when people become extremely attached to a certain role and do not allow others to fill it
territorialism
a professor who insists on teaching the same course year after year, a manager who refuses to give up control over a project
territorialism
Favoritism, manipulation and Intimidation
Bossism
Bosses might factor certain employees, giving them promotions, bonuses or special privileges which can create resentment among others
favoritism
some bosses may use their influence to control information or shape narratives to maintain their power
Manipulation
employees might feel threatened or coerced into supporting the boss’s agenda, even if its not in the organization’s best interest
intimidation
reasons for organizational politics
- a lack of clarity
- jealousy
- Organizational Change
- Few Promotion opportunities
- laziness
- unknown or no career path
- stagnant business (no competition)
effects of organizational politics
-Decrease in productivity
-Low levels of concentration
- Cynicism (e.g low morale, dissatisfaction)
-High employee turnover
-Demotivated employees
-miscommunication
are the characteristics or attributes of an organization and the impact they have on the people and work complete within
organizational influence
is the capacity to affect the character, development or behavior of another person, group or organization
organizational influence
is the ability of an individual to transform and shape the opinions of others
organizational influence
types of influence
downward and upward influence
the ability to influence those in positions lower than yours
downward influence
this is best achieved through an inspiring vision
downward influence
is the ability to influence those in position higher than yours
upward influence
can also take the form of an alliance with a higher status person
upward influence
influence tactics
ingratiation
rational persuasion
personal appeal
pressure
legitimizing
inspirational appeals
consultation
exchange
coalition
using compliments, showing empathy, being sensitive to moods
ingratiation
reasoning, explaining, showing evidence, and facts/benefits
rational persuasion
asking for favors, explaining the benefits and leveraging friendship
personal appeals
persistent request, reminders, asking for dates of completion
pressure
leveraging authority, policies and rules
legitimizing
expressive style of speaking, appealing to ideas and values
inspirational appeals
asking for suggestions ,asking for help, involving people
consultation
offering to share benefits and offering incentives
exchange
bringing someone along to help you in an influence attempt, and getting other people to provide evidence and support
coalition
