gyu mcps before final Flashcards

1
Q

Which of the following is included in the Purchasing Management Association of Canada’s norms of ethical behaviour and code of conduct?
Select one:

a.
accord a prompt and courteous reception to all who call on a legitimate business mission

b.
buy without prejudice, seeking maximum value with each expenditure.

c.
denounce all forms of improper business practice.

d.
subscribe to and work for honesty in buying and selling

e.
all of the choices.

A

e.

all of the choices.

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2
Q

Which of the following is not a performance driver to measure of the goals of the supply chain?
Select one:

a.
Velocity

b.
Fill Rate

c.
Flexibility

d.
Amplitude of variation

e.
Quality

A

d.

Amplitude of variation

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3
Q

The perspective of business organizations viewing suppliers as partners is characterized by:

I. price based competitive bidding
II. reliance on fewer suppliers
III. long-term contracts
Select one:

a.
I and II only

b.
I and III only

c.
II only

d.
II and III only

e.
I, II, and III

A

d.

II and III only

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4
Q

Which of the following is not true of value analysis?
Select one:

a.
It is usually performed only periodically.

b.
Its purpose is to reduce costs and/or improve performance of purchased goods or services.

c.
It involves an examination of the function of purchased parts or raw materials.

d.
Representatives from design and operations may work with purchasing.

e.
If improvements are identified, purchasing usually has the authority to implement them.

A

e.

If improvements are identified, purchasing usually has the authority to implement them.

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5
Q

The closer an organization is to the final customer, the __________ is the demand side of the supply chain and the __________ is the supply side.
Select one:

a.
shorter; longer

b.
There is no effect.

c.
longer; longer

d.
longer; shorter

e.
shorter; shorter

A

a.

shorter; longer

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6
Q

The purchasing cycle ends when the purchasing department is notified that:
Select one:

a.
Potential suppliers are identified.

b.
The supplier has been paid.

c.
The order has been received.

d.
An order has been placed.

e.
Supplier has been selected.

A

b.

The supplier has been paid.

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7
Q

Which of the following is not a key consideration when a company chooses a supplier?
Select one:

a.
lead time and on-time delivery

b.
value analysis

c.
quality assurance

d.
reputation and financial stability

e.
flexibility

A

b.

value analysis

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8
Q

Which technology allows companies to automatically identify, track, monitor, or locate objects within the supply chain?
Select one:

a.
e-commerce websites

b.
the internet

c.
radio frequency identification (RFID) tags

d.
Electronic data interchange (EDI) systems

e.
hand-held barcode readers

A

c.

radio frequency identification (RFID) tags

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9
Q

Overseeing the shipment of incoming and outgoing goods is the function of:
Select one:

a.
production management

b.
purchasing

c.
traffic management

d.
distribution management

e.
inventory management

A

c.

traffic management

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10
Q

Which of the following is not a duty of purchasing?
Select one:

a.
establish partnerships with suppliers

b.
set quality standards for purchased items

c.
maintaining databases of suppliers

d.
identify sources of supply

e.
negotiating contracts

A

b.

set quality standards for purchased items

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11
Q

Which of the following is not a factor that has increased the need for business organizations to actively manage their supply chains?
Select one:

a.
the need to improve operations to lower costs

b.
the need to manage inventories

c.
the complexity of management information systems

d.
increasing reliance on e-commerce for purchasing and logistics services

e.
increasing globalization

A

c.

the complexity of management information systems

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12
Q

An automated car wash has one service bay, and it takes exactly six minutes for a car to go through a bay. This is an example of:
Select one:

a.
Single server, exponential service time, infinite source system

b.
Single server, exponential service time, finite source system

c.
Single service, constant service time, infinite source system

d.
Single service, constant service time, finite source system

A

c.

Single service, constant service time, infinite source system

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13
Q

A queuing system has four crews with three members each. The number of “servers” is:
Select one:

a.
7

b.
12

c.
4

d.
1

e.
3

A

c.

4

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14
Q

A single phase queuing system is one which has a single:
Select one:

a.
customer being served

b.
operation

c.
source

d.
server

e.
waiting line

A

b.

operation

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15
Q

If a manager increases server utilization (assuming no change in the customer arrival rate) what happens to the customer waiting time?
Select one:

a.
It decreases proportionally.

b.
It increases proportionally.

c.
It increases exponentially.

d.
no change

e.
It decreases exponentially.

A

c.

It increases exponentially.

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16
Q

Which one of the following measures of system performance is a key measure?
Select one:

a.
the average time customers wait in line

b.
the probability that an arrival will have to wait for service

c.
the average time customers are in the system

d.
the average number of customers in the system

e.
the average number of customers waiting in line

A

e.

the average number of customers waiting in line

17
Q

A loading dock with two servers who work together as a team would be an example of a multiple server system.
Select one:

True

False

A

False

18
Q

Compared to a single server system with exponential service time, the same system with a constant service time will have an average of one-half the number of customers waiting in the system.

Select one:

True

False

A

False

19
Q

Having separate lines for customers that are heterogeneous can reduce the variability of service times.

Select one:

True

False

A

True

20
Q

Queuing models discussed in the text pertain only to stable conditions. Stable conditions exist only when customers arrive at a constant rate; that is, without any variability.

Select one:

True

False

A

False

21
Q

The cost of customer waiting is easy to estimate.

Select one:

True

False

A

False

22
Q

Which of the following is a challenge associated with delivering supplies for JIT systems?

I, Increased traffic for inbound supplies
II, Fixed costs of delivery increase per unit costs of supplies
III, Increased uncertainty in forecasting requirements
Select one:

a.
I, II, and III

b.
I and III only

c.
II and III only

d.
I and II only

e.
I only

A

d.

I and II only

23
Q

Which of the following is an advantage of e-commerce?

I. reduction of transaction costs
II, shortened supply chain response time
III, greater customer loyalty
Select one:

a.
II and III only

b.
I only

c.
II only

d.
I, II, and III

e.
I and II only

A

e.

I and II only

24
Q

Which of the following is not true about JIT deliveries?
Select one:

a.
fewer suppliers and long-term relationship

b.
small lot sizes

c.
decreased transportation cost per unit

d.
frequent deliveries

e.
all of the choices are true

A

c.

decreased transportation cost per unit

25
Q

Logistics refers to:

I) the movement of materials within a production facility
II) incoming and outgoing deliveries
III) the movement of information within a facility
Select one:

a.
II only

b.
III only

c.
I only

d.
I, II, and III

e.
I and II only

A

d.

I, II, and III

26
Q

Value analysis has the greatest potential for savings for items which have:
Select one:

a.
high annual dollar-volume

b.
high cost per unit

c.
high annual usage

d.
low annual cost-volume

e.
low cost per unit

A

a.

high annual dollar-volume

27
Q

Which of the following is considered a myth about negotiated purchasing?

I The main goal is to obtain the lowest price.
II Each negotiation is an isolated transaction.
III Negotiation must be a win-lose transaction.
Select one:

a.
I, II, and III

b.
I and II only

c.
I only

d.
II and III only

e.
I and III only

A

a.

I, II, and III

28
Q

Which of the following is not a duty of purchasing?
Select one:

a.
establish partnerships with suppliers

b.
maintaining databases of suppliers

c.
identify sources of supply

d.
set quality standards for purchased items

e.
negotiating contracts

A

d.

set quality standards for purchased items