Gruppsykologi och ledarskap Flashcards
What is a group
Two or more people connected by a socially meaningful common cause.
Enligt Tajfels social identitetsteori:
En grupp är en eller fler personer som agerar utifrån samma värdering.
Four different types of groups
Primary, social, collectives, categories
Primary groups: Close associates, intimate bonds, heavy influence. Family, close friends etc. Often involuntary, such as family. Primary because they prime someone to go from being an individual to a social being. We get our behaviors, ideals and values from our primary groups, and we carry this with us into the social world.
Social(secondary) groups: Facilitate broader socialization with less familiar people, bigger groups often. Often more formal. Orchestras, sports teams, uni class groups, workers, sororities. Less permeable, easier to change groups.
Collectives; Less intricate association between bigger groups of people. Often arise as a result of experiencing something together with others, such as an event or a danger or other events. Groups dissolve as soon as the members separate.
Categories: Groups formed by a socially common characteristic. If a category bears no social implications it is merely a description of individuals who share a common feature. If the categories however set in motion personal and interpersonal activity, then it is a social category that is influential as a group. Social identity theory, we identify with our category and we look down on outsiders.
Social networks
Looser than group
One relationship enough
Fluid
Varied
More loosely formed than a group, need only have a relationship to one member of the network. More fluid, but also more varied.
Schismatic
Tendency to break into smaller groups.
Group activity - two types
Activities that support the task the group is doing. Task interaction.
Activities that strengthen, maintain or weaken interpersonal relations in the group. Relationship interaction, socioemotional interaction.
Interdependency
Flat hierarchy in groups
Sequential interdependency
Depending on others to accomplish something.
Flat, nonhierarchical structure with symmetrical groups are equally interdependent on each other and are very reciprocate. Rarely the case in groups.
Sequential interdependency - the actions of B depends on the actions of A.
Group structure
The complex of rules, norms, and intermember relations that shape the group.
McGrath’s circumplex model of group tasks
Generate
Choose
Negotiate
Execute
Generate - ideas to how the group will accomplish their goal.
Choose - which solution for which issue. Some have predetermined correct ones, others have a multitude of alternatives to solve the issue.
Negotiate - settle disputes regarding goals or decisions as well as competetive disputes.
Execute - doing things, or carrying out collective actions.
Planned and emergent groups
Some are founded, some are found.
External or internal origins for planned groups.
Concocted groups: Members of the group are not the ones who put it together.
Founded groups: At least one or two groups members are the ones who put it together.
Circumstantial groups: emergent, unplanned groups that arise when external factors align to set the stage for groups to come together. waiting at bus stop together, mob rioting and looting together, movie patrons at cinemas.
Self-organizing groups - implicitly adjusting one’s behavior whilst interacting with others, a group emerges with members that are interdependent of each other.
Unity and cohesiveness
Based on the commitment to the group’s goals that members are willing to submit themselves to. Individuals might not like each other but might experience powerful unity when devoting themselves together to the group cause.
Entitativity - does the group look like a group?
Perceived groupiness
Similarity, proximity, common fate
Good form - pragnaz
Permeability
Perceived “groupiness” of a group rather than real unity and cohesiveness.
Influenced by similarity, proximity, and common fate(similar behavior and similar mannerisms) as well as as good form (pragnanz) and permeability. If it looks like it is a group then it is perceived as a group.
If you think a group is real, then it becomes real. It leads to real consequences for observers and alleged members.
Group dynamics
The influential, moving, interpersonal processes that occur in and between groups over time.
Influence processes
Persuasion
Compliance
Conformity
Obedience
Social influence
Norms
Social comparison
Group dynamics
Informational influence
Normative influence
Minority influence
Many group processes transform individuals into a cohesive group. One of many is influence, who do we listen to, what norms do we submit to and who can we influence?
Persuasion: Using communication to change opinions.
Compliance: Agreeing to requests due to social pressure.
Conformity: Adjusting behavior to fit social norms.
Obedience: Following orders from authority figures.
Social Influence: Impact of others on thoughts and actions.
Norms: Shared rules guiding behavior in a group.
Social Comparison: Evaluating oneself by comparing with others.
Group Dynamics: Influence within groups.
Informational Influence: Changing based on others’ information.
Normative Influence: Conforming to gain social acceptance.
Minority Influence: Small groups affecting the majority.
Performance processes
What facilitates and inhibits performance in groups?
Social Facilitation
Collective goals
Synergy
Task allocation
Social support
Neg:
Coordination
Conflict
Social loafing
Group think
Free riding
Groups outperform individuals when the group boosts the individuals’ motivation.
Social facilitation: The presence of other’s makes us more resilient to stres, boosting performance, by boosting motivation, focus and arousal.
Collective goals: Working towards clearly defined collective goals with clear directives might give a sense of direction and motivates members to exert themselves to perform at their best.
Task allocation: When each member’s competence is properly allocated then they can all excel at what they’re best at. This leads to optimization
Social support: Working together, the members can motivate each other and provide emotional support.
Neg:
Coordination difficulties can lead to inefficient work, scattering the members.
Conflict: Working together can lead to conflict, which can take time to resolve and sometimes goes
Social loafing: Members might exert themselves less because they think their individual contribution might do little in the grand scheme of things.
Groupthink: Ineffective decision-making because of high cohesion which results in conformity and lack of critical thinking, where each member just acts or speaks as other’s enforcing status quo.
Free riding: Benefitting from the work of the other members without contributing anything themselves. Leads to resentment and lack of motivation in other group members.
Conflict processes
Intra-/Intergroup conflicts
Power struggle
Distribution of resources
Competition
Disagreement
Personal antipathy
Actions or beliefs of group members that are unaccepted give rise to intragroup conflicts. Intergroup conflict arises when we deem outgroups to have acted wrongly. Most common reasons are power struggle, distribution of resources, competition, disagreements and personal antipathies.
Contextual processes
All groups are contingent on contextual factors that influence the group.
Formative processes
What processes affect the formation of groups?
the need to affiliate facilitate the formation of groups.
Group mind
Collective behavior, thoughts and decision-making processes that differ from individual ones
Shared identity & consciousness
Can lead to group-think
Shared norms and values
The concept of a “group mind” refers to the idea that when individuals come together in a group, they can collectively exhibit behaviors, thoughts, or decision-making processes that differ from their individual actions. It suggests that groups can develop a shared identity or consciousness that influences their actions as a cohesive unit. This phenomenon can be seen in various contexts, such as groupthink in decision-making or the emergence of shared norms and values within a social group. The notion of a group mind underscores the idea that group dynamics can shape individual behavior and cognition within the context of a collective.
Group norm
Group level
Descriptive
Injunctive
The norm lies at group level and not individually. It is established and then maintained, even when members leave and new ones join.
Norms are shared assumptions about what goal-driven behavior is. There are descriptive norms, that explain the order of things.
Injunctive norms (föreskrivande) describes idealistic behavior (normativity)
Heteronormality - e.g the notion that heterosexuality is the normal way to be.
Heteronormativity is the notion that hererosexuality is seen as the normal way to be whilst also taking into account how this norm affects society and individuals.
Micro-, meso- and macro level analysis
Individuals
Group level
Societal context
Micro level: studying individuals in the group and their characteristics and behavior.
Meso-level factors are group-level qualities of the groups themselves, entitativity, unity, cohesiveness, composition and structure.
Macro-level factors are ones that encompass the group such as communities, organizations or societies.
Participant observation
Observing as a researcher whilst taking part in the group’s social processes.
Mentalisering
Implicit - Utan att medvetet reflektera kan vi konstant få en för- eller omedveten förståelse “cykla känslor”. Procedurell mentalisering.
Explicit - Avsiktlig, medveten, ofta vad vi menar med “reflektera”.
Kognitioner och emotioner och deras förhållande sinsemellan
Rörelse behövs, tänka om känslor medan de pågår
- Tankar utan känslor innehållslösa ev felaktiga (affekt som information)
- Utan tanke har vi oreglerad affekt som inte ges mening och sammanhang
Utvecklingsnivåer - Teleologisk hållning
Handlingar förstås enbart utifrån deras konsekvenser.
Barn försöker ta hand om sina föräldrar så barnet kommer med en bukett av dåliga blommor och mamman har då dålig mentalisering och kan inte sätta sig in i intentionen bakom handlingen så då är barnet elakt för resultatet var dåligt trots god avsikt.
- Hon kom sent alltså bryr hon sig inte om mig
- I behandling - oförmåga att förstå och bedöma bakomliggande processer, överdriven tillit till externa kriterier
Utvecklingsnivåer - psykisk ekvivalens
2-åringen tröstar pappa med snorig snuttefilt
Jag är rädd, alltså är du farlig
Jag är osäker därför dömer du mig
Jag känner mig dålig, därför dömer du mig
Flashbacks - patienter med trauma kan förflyttas tillbaka till sitt trauma och tror att den inre upplevelsen är ekvivalent med yttre verklighet
I behandling - definiera patientens behov utifrån sina egna projektioner. Oerhört farligt för då kan vi lätt hamna i felaktiga slutsatser och kass behandling.
När patienten kollar bort och döljer ansiktet, skamligt beteende.
Utvecklingsnivåer - låtsasläge
Tankar och känslor hålls åtskilda
- Lek - pinnen är ANTINGEN ett gevär ELLER en pinne
Psuedomentalisering- ändlöst pratande om tankar och känslor utan subjektiv upplevelse av det man snackar om - intellektualisering, man pratar ihjäl något utan att faktiskt känna något. Problematiskt för terapi, skapar distans mellan det som man bör uppleva och en själv.
Icke-autentiskt sätt att utgå från normer, upptagenhet av regler, essentialism.
I behandling - mer upptagen av behandlingsstruktur/manual än av patienten, man utgår mer från regelverk än att känna in den faktiska verkligheten i terapirummet.
Hypermentalisering
Överattribuera mentala tillstånd hos andra eller hos sig själv, “excessive theory of mind”, intellektualisering - kontrollbehov?
Göra långtgående antaganden om andras eller egna mentala tillstånd på ingen eller lös grund.
Hypomentalisering - UNDVIKANDE BETEENDE
Andra är obegripliga
Tvärsäkra antaganden utan medvetenhet om andra
Oförmåga till kontakt med egna och eller andras inre tillstånd -
Sociometry
Measuring social relations between group members.
Sociogram
Diagram of the relations between group members. A visual representation of social relationships within a group.
Social network analysis
A set of procedures for studying the relational structure of groups and networks graphically and mathematically.
Forming, Storming, Norming, Performing and Adjourning
Forming is initial orientation adn socialization - getting to know each other.
Storming is the period of conflicts when there are power struggles as well as when group members are trying to find their place in the group.
Norming is the period in which roles have been established and the group structure has cemented. It’s also a time for establishing norms and group cohesion.
Performing is when the group is effective and productive.
Adjourning is the dissolution of the group.
Factors influencing group cohesion
Shared goals
Leadership
Threats
Performance
Factors like shared goals, leadership as well as external threats can influence group cohesion. More cohesive groups work better together.
Leadership theories
Trait, Behavioral, Contingency, Transformational/Transactional,
Trait theory: Focuses on identifiying inherent qualities of an effective leader.
Behavioral theory: Examines the actions and behaviors of effective leaders.
Contingency theory: Recognises that leadership depends on the actual situation.
Transformational and transactional leadership:
Transformational leadership inspires and motivate members of the group whilst transactional leadership focus on rewards and punishment.
Different styles of group decision making
Different methods include consensus, majority vote and expert decision-making.
Factors that influence group decision making
Group cohesion
Size
External threats
Leadership style
Group cohesion, size and external threats as well as leadership style.
Conflict resolution
Cause, Strategies for resolution and Role of the leader
Differing values and beliefs/attitudes as well as goals and communication styles
Collaboration. negotiation, compromise, avoidance
Conflict resolution - guiding it
Causes of conflict: Can be different views on goals, values or communication styles.
Strategies for resolution: Negotiation, Compromise, Collaboration and avoidance.
Role of a leader: Crucial in managing and resolving conflicts
Power and influence
Source of Power
Types of power
Influence tactics
Source of power: Can come from reward, coercive, referent, legitimate and expert sources.
Type of power: Different types of power can be used to influence others.
Influence tactics: Techniques used to influence behavior of others.
Influence tactics
Soft ones:
Rational persuasion
Inspirational appeal
Consultation
Collaboration
Ingratiation
Personal appeals
Apprising
Hard ones:
Pressure
Legitimacy
Exchange
Silent authority
Rational persuasion - Using logical arguments, facts and reason.
Inspirational appeal - Appealing to emotions, values and aspirations to inspire commitment.
Consultation - Involving others in the decision-making process to gain support.
Collaboration - Emphasising collaboration for the mutual benefit of both parties.
Ingratiation - Using flattery, compliments or charm to win favor.
Personal appeals - Seeking compliance based on personal relationships or loyalty.
Apprising - Providing information on how a decision benefits the individual or the group.
Hard ones:
Pressure - Using demands, threats or intimidation to influence others.
Legitimacy - Relying on authority, rules or policies to justify a request or decision.
Exchange - Offering rewards in exchange for compliance.
Silent authority - Using non-verbal cues or symbols of authority to influence.
Legitimacy
Exchange
Silent authority
A priori-group
A group formed intentionally based on certain criteria or characteristics, often predetermined before genesis.
Ad-hoc group
A group formed for a specific, often temporary, purpose or task. It comes together as needed and disbands once the task is completed.
Affiliation
The tendency or need of individuals to associate with or be connected to others in social groups, motivated by the need for socialising and companionship.
Attachment to group (group attachment style)
Refers to the emotional bond or connection individuals have with a group. Attachment styles may vary based on personal experiences and perceptions of the group.
Attraction relations
The interpersonal attaction and liking among group members, influencing the overall dynamics and cohesiveness of the group.
Babble effect
Increase in non-relevant or off-topic communication within a group, which can hinder effective decision-making or task completion.
Bales equilibrium model
Task/Socio-emotional behaviors
A model that explores the balance between task-oriented and socio-emotional behaviors within a group, developed by Robert Bales.
Task-oriented and cohesion-oriented group behavior.
Comparable to task-oriented and relation-oriented leadership.
Basking in reflected glory - BIRG
When members of a group associate themselves with the success or accomplishments of a group, contributing to their own self-esteem.
Bona-fide group
Structure, purpose, recognised membership.
A genuine or legitimate group formed with a clear purpose, structure and recognised membership.
Coercive power
Conflicts
Rebellion
Disrupted personal relations
Revolutionary coalitons
The ability to influence others through the use of threats, punishments or negative consequences.
Use of this power tactic is correlated to increase of conflicts in a group, more members rebel against the leader(the ripple effect), disrupted interpersonal relations and revolutionary coalitions.
Cohesion/Cohesiveness
The degree of unity, togetherness and mutual attraction among group members. High cohesion is often associated with positive group dynamics.
Cohesion to performance and vice versa
The relationship between group cohesion and performance. High cohesion may positively impact performance, and performance success may influence group cohesion.
Collaborative circle
A group or team characterised by cooperative and coordinated efforts to achieve common goals.
Collective
Group interests important
A cultural orientation or societal value that emphasises the interests and goals of the group over individual interests.
Collective consciousness
Shared beliefs, values and awareness that characterise a group or society, shaping it’s identity and influencing member’s perceptions.
Collective efficacy
The shared belief of a group concerning their abilites, confidence in these and that they can be successfully used to execute actions and produce desired outcomes collectively.
Collective effort model
Relative deprivation
Efficacy beliefs
Identification with group
Social networking and resources
Cost-benefit analysis
A psychological model that explores how individuals evaluate their contributions to a collective task based on perceived fairness, equity and the anticipated outcomes. Social movements, protests etc.
Relative deprivation: There needs to be a perception of a gap between current situation and desired situation.
Efficacy - there needs to be a sense of capability to perform the necessary actions in order to achieve one’s goals.
Identification with group: The more one identifies with a group, the more likely is it that one will exert themselves to reach the collective goal.
Social networking - If one feels that they are able to mobilize enough people or they feel they are in touch with the right people and are influenced by these people, they’re more likely to engage in prosocial behavior and stand up for social justice.
Cost-benefit analysis - One must feel that they’re not sacrificing too much when partaking, and instead winning a lot in their endeavour.
Commons dilemma
A situation in which individuals acting in their self-interest, deplete shared resources, leading to a collective disadvantage.
Comparison level
The standard against which individuals evaluate the outcomes and rewards of their relationships or situations. If it is not deemed reasonable - the reward that is, they will start to doubt the relationship.
Contact hypothesis and extended contact hypothesis
The idea that increased contact between social groups can reduce prejudice and improve intergroup relations. Extended contact involves learning about positive interactions between members of one’s own group and members of another group. This also facilitates reduction of prejudice.
Contingency theory/model - 3 factors
Leadership theory suggesting that the effectiveness of a leader depends on the interplay between leadership style, the characteristics of followers and the situation.
Leadership style, characteristics of followers
Situation
Covert observation
Research method involving the observation of subjects in their natural environment without their knowing of being observed.
Cutting of reflected failure CORF
Psychological defense mechanism where individuals distance themselves from a person or a group experiencing failrue to avoid negative associations.
Dark triad
Narcissism, Machiavellianism and psychopathy, associated with manipulative and unethical behavior.
Delphi technique
Structured communciation method which favors anonimity of participants whilst avoiding need to meet in real life. It is used to seek consensus or gather expert opinions on a particular topic.
Experts individually chime in on a subject anonymously and then they get the compiled input of all their peers and get to evaluate their original standpoint to see if they want to amend their statement. Through this process, consensus is achieved which leads to expert decision-making.Takes a lot of time.
Disjunctive and conjunctive task
Disjunctive tasks relies on the performance of the group’s most skilled member whilst conjunctive tasks rely on the performance and collective effort of the group.
Dual concern model
A model in conflict resolution that considers the competing concerns of self-interest and the interest of others.
Dynamic groups
Refers to study of forces and processes in groups.
Egocentrism
Tendency to view the world from one’s own perspective, often leading to difficulties in understand other’s viewpoints.
Elaboration principle
Persuasion theory
The notion that persuasion is more likely to occur when a person actively reflects and elaborates on information presented.
Embarresed misery avoids company
A psychological phenomenon where individuals experiencing embarrassment or failure may avoid social interactions to protect their self-esteem.
Entitativity
Perception of a gorup as a coherent and distinct entity, influencing the degree of group identification and behavior.
Equality and equity norm
Equality norm emphasises equal distribution whilst equity norm focuses on fairness based on individual contributions and needs.
Ethnocentrism
Tendency to evaluate other groups or cultures based on own cultural standards, leading to biases in many cases.
Evaluation apprehension
Concern that individuals have about how others are evaluating them. This can affect performance.
Evolution theory on leadership
Examines how leadership behaviors and traits may have evolved over time to contribute to the survival and success of groups.
Experience sampling
A research method where participants are prompted to record their thoughts, feeligns or behaviors at various points in time, providing a more immediate and ecologically valid understanding of their experiences.
Face culture
The shared expectations, norms and behaviours related to interpersonal communication and interaction within a particular social or cultural context.
FIRO - Fundamental interpersonal relations orientation
Theory developed by William Schutz that explores individual’s needs for inclusion, control and affection in interpersonal relationships. It also describes how these needs influence behavior in groups.
Inclusion: The need to establish and maintain connections with others.
Control: The need to have influence or power over others, or conversely, to be controlled by others.
Affection: The need to give and receive emotional closeness, warmth, and support in relationships.
Followership 4 Different types
Conformist
Passive
Alienated
Effective
Conformist followers: Focus on maintaining harmony in the group and just agreeing.
Passive followers - Unassertive and lack initiative. Avoid taking responsibility.
Alienated followers - Unengaged, distanced and cynical followers that result from perceived lack of recognition, reward or alignment with the group’s goals.
Effective followers - Proactive, engaged, take initiatives and contribute positively to the group by offering ideas, providing constructive feedback and supporting the group’s objectives.
Fundamental attribution error
Tendency to attribute other’s behavior to internal intrinsic factors instead of considering external factors.
Great Leader Theory
Innate , Influential , Historical Significance, Heroic, Various fields
A historical perspective on leadership that emphasises the role of extraordinary individuals (great leaders) in shaping the course of events.
Innate Characteristics: The theory posits that great leaders are born, not made. It emphasizes innate qualities and personal attributes that are natural, rather than skills and abilities developed over time.
Influential Leaders: According to this theory, these leaders have a disproportionate impact on history due to their personal capabilities and innate qualities.
Historical Significance: The theory asserts that these individuals shape history through their personal influence and actions. They are seen as the primary drivers of events and changes in history.
Heroic Leadership: The Great Man Theory often characterizes these leaders as heroic, larger-than-life figures who rise to the occasion during periods of crisis or opportunity.
Leadership Across Various Fields: While often discussed in the context of political or military leadership, this theory can be applied to leaders in various fields, including business, religion, and social movements.
Group Fallacy
The mistaken belief that characteristics or behavior of an individual are representative of the entire group.
Group potency
Shared belief within a group that they can be effective in achieving their goals in a specific task, contributing to group cohesion and performance.
Group reference effect
Tendency for individualds to use the a social or cultural group they identify with as a standard against which one’s own behavior and opinions are compared.
Hawthorne effect
Subjects of investigation and observation will perform better because they are aware of being observed.
Groupthink
When group members prioritise consensus and conformity over critical thinking and dissenting opinions that actually evaluate the situation accurately and adequately.
Hazing
Abusive, harrassing or humiliating initiation ritual one must undergo to become part of the group.
Hierarchy of needs
Same thinking as Maslow’s hierarchy of needs, but now applied to group’s needs for belongingness, esteem and self-actualization.
Interaction process analysis
Communication patterns
A research method that analysis the interaction between group members in terms of communication patterns.
Interdependence
The extent to which individuals in a group or elements of the group rely on and affect each other, emphasising the interconnectedness of group members.
Interpersonal complementarity
Complementing behaviors of other group members
Complementary pattern of interaction
The way in which group members adjust their behavior to complement the behavior of other members, creating a complementary pattern of interaction.
Collective self-esteem
The emotional evaluation of one’s group or community.